Fast and easy transaction every process was explained step by step. Email was sent to me daily to update me on what I need to complete all process. Very nice people too.
Slowly P. | July 2019
Both Dawn and Randy Emerson were so professional and took the time to walk us though step by step. Both are fantastic!!!
Kimberly D. | June 2019
We feel that without Randy, we wouldn’t be living in a new house. He’s not our loan officer, he’s our valued friend now...
Matthew M. | May 2019
Randy Emerson was great to work with! Very happy with the experience
Thomas S. | April 2019
Randy and the staff were very helpful and were always prompt to answer any questions. Randy worked very to get us the best rate even until the very last day!
Joshua K. | March 2019
Randy Emerson is the best on the business. He worked extremely hard to ensure the process went smooth. He goes above and beyond and is an asset for your company.
Michael A. | January 2019
Everything went smoothly and any questions I had were answered quickly and in depth.
Richard C. | August 2018
Awesome people to work with. They made thing easy for me and explained every step that need to be taken. They responded to every question I had quickly. Made all of the confusing parts but buying a home and getting a loan understandable.
Anthony H. | July 2018
I have nothing but great things to say about my overall experience with guarantee. I would specially like to acknowledge Randy Emerson for going above and beyond to really make our experience extremely great. Our loan was a difficult situation and he worked every angle to really find the best option for our family. I can’t say enough to express my gratitude to him and his staff.
Carlos R. | July 2018
I highly recommend Mr. Randy Emerson for your mortgage needs. He is very responsive in replying to questions and concerns!
Jeffrey B. | June 2018
They were very patient and friendly with us through the whole process. Never felt pressured to do anything but they always got everything done in a timely matter. Explained everything in clear detail so we understood the process and reasoning for everything. Highly recommend them to any of my friends and family.
Jerry L. | May 2018
Randy Emerson was always professional, courteous, knowledgable, and willing to help. He is definitely an asset to the company.
The Emerson group made the entire process of buying our first home as simple as it could be and fun. They even advocated for us throughout the process when we had some issues with our realtor and the sellers, as well as explained everything along the way, while making sure to tell us over and over that there are no “Dumb questions.” They were in constant contact checking in with us along the way until well after closing, which really made us feel safe. Thanks to them we feel that we received...
Wyatt S. | April, 2018
Randy Emerson was fantastic to work with. He made the process seamless and not stressful. He and the office personnel were polite, caring, patient and flexible with my schedule. I would recommend Randy to anyone!
Rebecca S. | 10/10/2017
Not only do I feel that Guaranteed Rate made the whole process of obtaining a loan easy but the great people who worked with us were very good communicators and answered our questions quickly and clearly. Working with Randy Emerson was fantastic and he really helped us throughout the entire process with prompt service and outstanding communication. We will definitely be coming back to Guaranteed Rate in the future!
Thomas L. | 06/21/2017
Randy was the best He always answered our questions within the same business day, and as first time home buyers, that was really important to us. I would 100% recommend Guaranteed Rate!
Katherine B. | 06/23/2017
Randy and his team did a excellent job with my mortgage process. I would highly recommend him to anyone I know. Very professional are prompt service. The best there is. Thanks again!!
Nicholas C. | 06/15/2017
We were absolutely blown away by the dedication and thoroughness of Randy, Anne, and the Guaranteed Rate team. They made the process as easy as possible, and were so attentive to all of our questions as first time home buyers. 100% would recommend them to any of our friends and colleagues!
Jordyn F. | 06/20/2017
We have a complicated financial picture, but Dawn and Randy Emerson treated us like it was easy and we got approved quickly. Will look forward to seeing what they can do with an "easy" one. I am a real estate agent and appreciated being kept in the loop at every step - thanks!
Martin G. – 11/30/2016
This process was easy to participate in. Everyone I was involved with was knowledgeable, courteous and excellent at explaining the process as it unfolded. Best home purchase I've ever been involved in. The people who helped me through this were wonderful.
Kathryn D. – 10/25/2016
I took a very long time to find a house, and I'm the kind of person that asks a lot of questions. Dawn and Randy Emerson put up with me for a long time, and were always there making me feel confident and educating me to understanding the process. Everyone on their team was also very nice and accommodating, and very good at their jobs. Buying a house can be very stressful, and having people like them was a blessing.
Kristin C. – 1/29/2016