Randy and his team are honesty and hardworking, and make things right if issues occur.
Brian D. | Oct 2019
I was very satisfied with both the rate I got and the customer service.
Tomas B. | Sep 2019
This is the second time I have gone with Randy Ernst. He is dependable, reliable, and always there to help answer questions and guide me through the process, while securing a good rate and options.
Ging Cee N. | July 2019
Randy Ernst and his team were great and tremendously helpful in keeping me up to date with a very smooth moving process. Thanks again Randy!
Joseph M. | Aug 2019
Randy Ernst and his team were great! They were courteous and professional at all times. I appreciate their attention to detail and their extraordinary support. Thank you!
Teresa N. | June 2019
Randy Ernst and his team were so professional, competent and overall awesome! They got the job done so quickly!!!
David D. | June 2019
Randy and his team were a pleasure to work with. They were very attentive and helpful throughout the whole process! They made it easy and explained every step of the way. I would highly recommend them.
Charles C | June 2019
Randy Ernst was terrific to work with and the phone call after it was all over was appreciated. It reinforced the feeling that it was not all about the transaction, but about my wife and myself as well.
Ronald L. | April 2019
Guaranteed Rate provides much more efficient service with lower rates, compared to banks.
Qiaofu Z. | April 2019
Randy Earnest is awesome, used him 3x now and he always delivers. His service is great along with delivering on his promises.
Abdulmalik K. | April 2019
Randy and his team were great and made the entire loan process easy. Any questions we had, he and his team were there to answer. He laid out all expectations, numbers, processes and outcomes, giving us peace of mind throughout obtaining the loan. I would highly recommend using Randy and his team to anyone looking to get a loan done quickly and seamlessly.
Michael H. | March 2019
The process was so easy. I liked being able to provide the needed document via your online portal and I liked how that was organized. Communication was great from everyone. Thank you!
Jean S. | March 2019
Randy and his team made this process seamless. The close process was a breeze. Thank you Guaranteed Rate!
Dave M. | February 2019
Randy and his whole team were great. As first time buyers we had a lot of questions and they helped us through the whole process. Highly recommended!
Stephen B. - July | 2018
I can't say enough about how thrilled I was with Randy Ernst and his team, they were 100% responsive, helpful, professional, thorough and friendly. I have used the services of many home loan companies over the years and I can say that Randy & Guaranteed Rate were by far and away the best group I have ever worked with. I highly, highly recommend them to anyone!
Margaret R. | June 2018
It was a very nice experience to work with Randy's team, all went smooth and fast. I look forward to work on the next venture.
Cristian N. - May | 2018
" Just amazing customer service !!!
I would recommend my family and friends to use Guaranteed Rate. "
GAGAN S. -Mundelein, IL |AUG 2016
Randy was able to provide us with a great interest rate..so great we decided to switch to him. He had a short timeframe in which to meet our hoped for close date and he, Jennifer, Souzy, and Michael made it happen. They really took the stress out of the process. We are extremely satisfied and would not hesitate to refer Randy and his GR team to anyone looking for a loan. Thanks!!!
WILLIAM W. -Park Ridge, IL |AUG 2016
I was very pleased with my experiences with Guaranteed Rate. The process was clear and all those I worked with were responsive.
ADRIAN R. -Evanston, IL |AUG 2016
Randy and his team were great and I had a wonderful experience. They were very professional, hard working and very knowledgeable. It was a pleasure to work with them.
LEELAND G. - Chicago, IL | Jan. 2016
Randy Ernst was phenomenal in his handling of this loan. We had the short sale go on for almost 10 months and Randy and his team stayed with us the whole time.
Michael G. – Elk Grove Village, IL | AUG 20
Randy and his team were always very responsive, attentive & respectful communicators.
Daniel A. -- Chicago, IL. 9/17/2014
Randy and his team really make things easy!
Bryan L. -- Chicago, IL 8/31/2014
Randy and his team were great and responsive! They were very knowledgeable and an overall pleasure to work with!
Mitar U. -- Chicago, IL 7/17/2014
Randy was great! He made sure we were updated with any new information!
Matthew T. -- Chicago, IL 7/2/2014
I would highly recommend Randy to anyone who wants to close their loans! We were first time buyers and he made the process very simple, understandable and easy for us. He was patient and understanding with all of our questions. Thanks again Randy!
Gorkem U. -- Chicago, IL 4/24/2014
"Randy Ernst did a great job for us! He was there for us anytime we needed him. He was so wonderful and patient through out the whole process. I would 100% recommend them to anyone else!!! Thank you so much Randy!"
Sarah P. -- Elmwood, IL. -- 12/2013
"Randy and his support team did a great job of keeping me informed of the status of the loan throughout the entire process and were readily available to field questions as they came up regardless of the hour. Great experience!"
Kevin K. -- Chicago, IL. -- 10/2013
"Randy was personable, thorough, professional, and flexible. He was really there for us every step of the way to ensure our experience went smoothly."
Thaddeus P. -- Lake Villa, IL. -- 5/ 2013
Hey, check out this amazing review from Cathleen about Randy!
“My experience with Guaranteed Rate was amazing. Thank you to Randy Ernst and his team. My entire process was fast, quick and flawless!”
Cathleen F. – Belvidere, IL -- 5/2013
Hey check out the glowing review from Fernando about Randy!
“After years of dealing with mortgage firms we found Guaranteed Rate. Randy Ernst and his team made our experience a great one. The team answered all our questions, worked with us on solutions, and acted as a true partner and advisor. Randy and his team are outstanding. I highly recommend Guaranteed Rate for all your home finance need!”
Fernando Y. -- Crystal Lake, IL -- 03/2013
Hey check out the amazing review from Mary about Randy!
“Randy Ernst and his team made the entire process very easy with positive end result.The responsiveness of the team made my loan process extremely streamlined with minimal administrative hassles. Thanks again Ernst!”
Mary F. -- Evanston, IL -- 02/2013
Hey check out the amazing review from Susannah about Randy!”
“My entire refi- process with Randy was completed in 6 weeks with status updates sent each step of the way! Closing took place at my office making it super convenient!!!!!! I've already recommended Guaranteed Rate to friends, colleagues, and family. Even after multiple loans, I had tons of questions and Randy took the time to thoroughly explain everything.Thanks Randy!”
Susannah C. -- Chicago, IL -- 01/2013
Hey check out the great review from Marianne about Ernst!
“I was very pleased with the personal care I received even when my questions were simple or repetitive at different times of day or night. Thank you Randy for being so attentive!”
Marianne M. -- Roselle, IL -- 01/2013
Everything went very well. I found Randy Ernst to be an excellent person to work with, as well as a very knowledgeable resource. He guided me with some of the unknowns about the difficult loan process. Plus he gave me the options that I was looking for, and his rates were competitive with the alternate quotes I had obtained.
Overall an excellent experience.
Tariq M. - Schaumburg, IL 5/2012