What people are saying... What people are saying... Back to profile
Ray and the whole team were amazing and very helpful throughout the whole process
Scottie J. - Cleveland, OH | Apr 2022
great service and that Ray is a peach
Daniel F. - North Royalton, OH | Apr 2022
I was able to get good rates.
James N. - Madison, OH | Apr 2022
They went above and beyond to help every step of the way
Laura D. - Stow, OH | Mar 2022
They were very transparent. Ray and his team may is very easy to work through the process.
Chad N. - New Cumberland, WV | Mar 2022
I thought the process was very straight forward and the staff was always willing to help.
Frank C. - East Cleveland, OH | Jan 2022
Ray Santo and staff worked very closely with me and guided me step by step during this process
Veronica G. - Newburgh Hts, OH | Jan 2022
They were reliable, available and attentive through the loan process.
Autumn N. - Cuyahoga Falls, OH | Jan 2022
Everyone I dealt with was amazing!!
Jesse S. - Madison, OH | Dec 2021
Everything worked out good
Aaron L. - Bellevue, OH | Nov 2021
Everyone was super helpful and helped get things going quickly.
Marrah F. - Mentor, OH | Nov 2021
Everything involved with the loan from the initial application to the contingent approval to the final approval was done quickly and efficiently. Very much appreciated all the timely communication. The questions I had were answered quickly. The online applications and document submission was great! Everyone I worked with was pleasant and attentive to my needs.
Brock M. - Lakewood, OH | Sep 2021
Ray did an amazing job. Quick and easy
Robert F. - Willowick, OH | Nov 2021
Very professional and easy to use
Tom K. - University Heights, OH | Jul 2021
Crisp communication and quick close
Vincent M. - Painesville, OH | Jun 2021
Awesome personal attention start to finish.
Andrew F. - Westlake, OH | Jun 2021
When I reached out to the team they were very responsive. I appreciate their promptness and professionalism.
Hannah M. - Missoula, MT | Jun 2021
Ray provided excellent communication and advice. He really worked in our benefit and did a great job getting us the best possible rate and lowest closing costs. I really felt like he cared about us. He was always available for questions. We are first time home buyers and he made the process much less stressful than we anticipated!
Michael S. - Willoughby, OH | May 2022
Awesomeness across the board.
Brandon M. - Lorain, OH | Jun 2022
Very easy process, great representatives
Malcolm G. - Cleveland, OH | Jun 2021
Excellent communication and customer service! Ray Santos and his team did an amazing job for us and we will absolutely be recommending him and Guaranteed Rate to anyone we know looking to purchase a home!
Paul W. - Oberlin, OH | May 2022
Ray and his team made the process very simple for our family and were very clear throughout the process with expectations and timeline.
Christopher D. - Lakewood, OH | Jun 2022
Ray Santo and his team walked me through the entire process from pre-qualification to close of the loan. They provided quick responses to my questions. Ray was available any time i had a question.
Christina C. - Lakewood, OH | Jul 2022