Rebecca Mott and team are the best. I was getting the running around from my other loan officer and Rebecca's team stepped in and did an excellent job. I have recommended her team to all of my colleagues at work. Rebecca's team gives a great customer experience and I will definitely use her again.
Tasha M. | May 2019
The Rebecca team: Lauren, Elizabeth, and Andrea were very helpful and they made our first experience very exceptional and less frightening. Whenever we needed help they were right there to assist and explain things in detail. We thank them for their outstanding professionalism.
Arnold B. | March 2019
We had a very short window of time, just about 3 weeks before the closing on our last home. Rebecca and her team in Frankfort put our loan together for us with record breaking speed. We are very relieved, and happy in our new home!
Ann G. | March 2019
Rebecca and Lauren made a painful process bearable! It’s all about customer service when you are a senior, and these ladies have it! Thank You
Albert H. | January 2019
We appreciated Rebecca and Lauren's help throughout the process. I had high anxiety over the process as it had been 25 years since we last purchased a home and they returned every phone call and helped explain the process so we could understand. They are both a true asset to your company.
Carol G. | January 2019
I was allowed to bring in all my paperwork. I do not have a computer. Everyone made me feel very comfortable. Any time my daughter had a question or received an email, it was answered in a very prompt manner.
Irenia R. | November 2018
The entire team was excellent. No complaints and when I needed them, they were there.
Michael A. | August 2018
It was very nice to have a group of people to talk to about the different steps of the loan. Rebecca was always there, and Matt and Loran where incredible also.
Peter S. | July 2018
Very efficient team that works together and could always answer my questions.
Julie M. | July 2018
Not only did the team at Guaranteed Rate make is fast & easy for us to refinance, it was done in such a manner that we learned more about the process and where educated on every step of the way. Should the need arise in the future, we will certainly be utilizing Guaranteed Rate!
James S. | June 2018
Rebecca Mott and Matt Foley were outstanding for us! Would never go elsewhere again!
Donald K. | June 2018
Rebecca Mott and her Team made a stressful process go smoothly. Rebecca and her Team were always available to answer my questions and concerns. I'm really happy with my experience.
Karen B. - June | 2018
Great team to work with. Highly knowledgeable staff with great experience on rightly guiding the customer in the loan process. Thanks to Andrea/Liz/Rebecca
Mohammed M - May | 2018
We had a great experience with Guaranteed Rate, and will recommend them to all that we know. Rebecca Mott and her team did a great job for us! They not only got us a great rate, but they were also very knowledgeable and able to answer all and any questions that we had throughout the home financing process. I would highly recommend Guaranteed Rate to anyone looking to finance a home, and would not hesitate to use them again if I ever buy another home!
Sean B. | December 2017
Rebecca Mott and her team were amazing to work with. I’m telling everyone I know what a great experience I had. Thank you for doing such a spectacular job!
Amy C. - December | 2017
With all the stress with moving, Rebecca Mott and her team made the loan approval experience a lot easier. Any questions asked where promptly answered in a very professional way. Thank you!
Richard K. - Funded 12/1/17
Rebecca and her team were exceptional and I would definitely recommend Guaranteed Rate to anyone looking for a smooth and stress-free mortgage company.
Susan S. - October | 2017
Rebecca Mott and her entire team exhibited the utmost professionalism throughout the entire process. Rebecca and her team are dedicated, hardworking individuals who are a true asset to Guaranteed Rate. They each worked with me even off-hours, sometimes until eleven in the evening getting documents signed - which was truly impressive to me. I could not have asked for a more pleasant experience with Guaranteed Rate, and I will recommend Rebecca to all my friends and family!
Daniel K. | 09/22/2017
Rebecca Mott and her assistants were helpful, courteous and very patient with my many questions. Getting a mortgage is a lot of work and paperwork and it is very helpful when you feel you have backup in your mortgage team.
Maria K. | September 2017
First time home buyer, so I knew absolutely nothing about this whole process. Rebecca and her team made it extremely painless and helped me out the whole way. If I were to buy another house I would definitely use Rebecca again!
Kevin S. - August | 2017
The entire team was extremely helpful in terms of making this process smooth and easy.
Vanessa S. | 08/04/2017
Great people very helpful and a pleasure to work with the whole team was spectacular I would recommend them to everyone
Rebecca worked closely with me every step of the way. She was very accessible, professional, and pleasant to deal with. I would highly recommend her to anyone. Absolutely no complaints on my end.
Patrick C. | June 2017
Rebecca Mott, Cheney Abbott, Lauren Mitchell, and Jennifer Hopkins were all fantastic to work with. The demonstrated exceptional professionalism throughout the loan process. If there were ever a question that would arise they were always available to help out and made time to answer those questions. I truly appreciate all the time and commitment they made to get our loan approved. They are all outstanding and your company is lucky to have them.
Luis P. | 06/16/2017
Rebecca Mott was great. Returned calls promptly and always had the answers. She made me feel comfortable and reassured every step of the way.
Cynthia Jo Z. - Naperville, IL | MAR 2016
" Rebecca Mott and her entire team were professional, consistent and transparent from day one to close. VERY happy with GuaranteedRate!!
Keith F. - Mokena, IL | Dec. 2015
Rebecca Mott and her team were outstanding. Prompt and very helpful
Neil G. – Orland Park, IL | SEP 2015
They were prompt, efficient, and did a great job. Rebecca even gave me some advice that allowed me to get my credit score up over 100 points!
Clement J. – Chicago, IL | SEP 2015
I just want to thank Rebecca Mott for helping us with this loan. She was so patient and helpful. My husband and I appreciate all that she has done to help us achieve our dream. You and your crew are the best. Thanks again!
Pam D. | Apr. 2015
Rebecca is very professional and friendly
Teofanes C. -- Chicago, IL. 10/17/2014
Rebecca was wonderful and was available and extremely helpful anytime I had questions. I would highly recommend her.
Jason O. -- New Lenox, IL. 10/1/2014
Rebecca was amazing! I felt very comfortable working with her and she always answered my questions in a timely manner.
Hillary O. -- Tinley Park, IL 6/5/2014