What people are saying... What people are saying... Back to profile
Always answered calls or text... even on weekends!!
Justin N. - Mount Ephraim, NJ | Feb 2022
Rich did a great job communicating and getting the mortgage approved.
Laura F. - Fair Haven, NJ | Feb 2022
Rich McGowan was amazing. He stepped up at every opportunity, was always available, and made a complicated situation as easy to navigate as possible.
Timothy M. - Wilmington, DE | Feb 2022
Service was excellent, I was always able to reach someone when I needed to, Whether it was via email or a phone call.
Ian M. - East Orange, NJ | Sep 2021
The entire process was incredibly easy and everyone involved in obtaining my mortgage was helpful and responded at any and all hours
Jack L. - Haworth, NJ | Dec 2021
Because my loan officer, Rich McGowan, was on top of everything every step of the way. He also educated me on things as we went along. He was also able to get me a pre-commitment. That process helped us to compete with cash buyers!
Dale P. - Bayville, NJ | Sep 2021
Guaranteed rate has made the mortgage process extremely easy. My hands were held through the entire process and made sure our closing was done in a timely matter. I would definitely give Guaranteed Rate a 10 out of 10. Thank you!
Maybelle G. - East Orange, NJ | Aug 2021
The team at Guaranteed Rate were extremely helpful, dedicated to getting us our loan for our new home, their communication was excellent, and they were efficient every step of the way. A special thank you to Rich McGowan who was AMAZING!!
Melissa R. - Bloomfield, NJ | Jun 2021
Great loan officer and great team.
Adrian O. - North Bergen, NJ | Jun 2021
THE TEAM IS UBER FANTASTIC,PATIENT ,AND EXPERTS AT THEIR JOBS
Dunstan B. - Secaucus, NJ | May 2021
Great to work with, easy to reach, and provided a fantastic service with no issues
Kyle D. | Mar 2021
Rich McGowan leading the deal made things quick and easy.. Took the time to explain and make us feel secure in our decisions.
Joseph M. | Feb 2021
Low interest rate Easy application process(all online) Very helpful Loan officer
RICK G. | Feb 2021
Everyone was very helpful and we navigated a very difficult home purchase over the course of 7 months.
William H. | Feb 2021
I appreciate Rich and the other team members for being professional and efficient.
Manuel John H. | Sep 2020
Customer service was great. Every question I had was answered in detail and every option I had to choose from was thoroughly explained before I had to make a decision. Rich even made himself available during the holidays, which I really appreciate.
Sarah F. | Feb 2021
Fantastic experience! Always quick to answer the phone! Worked with me side by side, basically holding my hand.
Kimberly C. | Apr 2020
Rich and his team made the whole process painless!
Scott S. | Apr 2020
Good service all around and easy to get in touch with.
Kyle R. | Apr 2020
Rich McGowan and his team made this Re-fi as painless as possible.
John K. | Feb 2020
Rich and his team made the process very easy. Michelle and Pam were great, perfect combination of professional and easy going. Rich checked in often with updates and was very responsive to any questions we had. Highly recommended.
Andrew D. | Aug 2019
Rich McGowan handled our loan very professionally. I would definitely suggest him.
Christopher L. | February 2019
Rich McGowan is an amazing asset to the Guaranteed Rate team. His work ethic, the speed of communication, and "hit the ground running" attitude put us in the best possible position to close on our new home on time. We came to Guaranteed Rate after having an awful experience with a different lender and therefore were on a tighter than normal timeline in order to close as initially planned. From the moment I first spoke with Rich, he made himself available at any time of day and night (including weekends) and pushed his team to make our closing happen. He is a true go-getter and seamlessly walked us through every step of the closing process. Highly recommend Rich and the team at Guaranteed Rate!!
Jessica C. | December 2018
I've worked with RIch previously before he joined Guaranteed Rate. He provided me with tremendous service previously and did again this time. He really went above and beyond to ensure that the closing happened (the seller failed to get a C.O., and Rich played a big role in making it happen). I intend to recommend both Guaranteed Rate and Rich, to anyone who needs a mortgage!
Jeff Z. | November 2018
Rich McGowan Made my mortgage experience easy I just love doing everything online. I would highly recommend using guaranteed rate for your mortgage company.
Deborah S. | October 2018
We cannot thank Rich, Michelle, and Pam enough for all their help and guidance through this process. Even though frustration and roadblocks, they remained grounded and did not give up on helping our family obtain our mortgage. We would recommend Guaranteed Rate to anyone looking for assistance.
Deborah M. | October 2018
Efficient, professional, & courteous. They kept us well informed throughout this seamless transaction. Recommended!
Mark C. | July 2018
They picked up the phone every time I called -no voice mail. They explained everything as we went along and answered all my questions no matter how trivial. There were no surprises. They were very pleasant and seemed genuinely happy to help us get our perfect home. We highly recommend them.
Maureen C. - Manchester Township, NJ | Aug 2022
Rich was the greatest in securing us our loan and walked us through every step of the process! A stressful process was made so much easier thanks to everyone at Guaranteed Rate!
Richard H. | June 2018
Professional, cutiiuos, efficient
Elizabeth M. - Hackettstown, NJ | May 2022
They were competitive and very responsive in their delivery of information and analysis.
Eric F. - Bloomfield, NJ | Aug 2022
Rich McGowan is phenomenal! His team too, but Rich is top notch! Will be pushing his name to everyone I know.
John N. - Bordentown, NJ | Feb 2023
Had a great experience working with Rich. Very knowledgeable, personable, and present.
Zuleha J. - Hillside, NJ | Nov 2023