What people are saying... What people are saying... Back to profile
Due to efficiency and clear requirements.
Kiymanji W. - Stoughton, MA | Mar 2022
The process of refinancing was frictionless!
Stephen R. - Pepperell, MA | Mar 2022
They were extremely responsive and helpful throughout the entire process.
Kristin B. - Watertown, MA | Mar 2022
I dealt with Rick Berardino, who made what seemed like a very overwhelming process to me a very pleasant transaction
Maureen C. - Winchester, MA | Feb 2022
The staffs are all very helpful during the loan application process.
Yi-Ling H. - Malden, MA | Feb 2022
giving a ten is like everybody gets a trophy. I was very happy with Rick, he did a great job.
Cindy H. - Sutton, MA | Jan 2022
They were helpful, professional,and knowledgeable.
Linda M. - Hanover, MA | Dec 2021
Very communicative, helpful, and kind.
Kelsey C. - Mashpee, MA | Dec 2021
My loan was very complicated and my mortgage broker and his team made the seemingly impossible, possible, and it wouldn’t have happened without them.
Timothy D. - New Orleans, LA | Dec 2021
Very knowledgeable and easy to work with
Debra G. - Tolland, CT | Nov 2021
All around excellent experience.
David M. - Tewksbury, MA | Nov 2021
They listened to what I wanted and gave me options
Jason G. - Beverly, MA | Oct 2021
Knowledgeable friendly staff who get things done in a timely manner
Carl C. - North Andover, MA | Oct 2021
The loan process was seamless and easy from beginning to end!
Jennifer H. - Milford, NH | Oct 2021
Rick my loan officer did a good job getting me competitive rates and decent closing costs
Han Z. - Waltham, MA | Aug 2021
They guided me every step of the way. This was my first remortgage and I felt they had my best interests in mind.
Christine F. - Shrewsbury, MA | Sep 2021
It had a very good rate and they were very efficient and professional, very nice people in the whole process.
Eva L. - Bradenton, FL | Aug 2021
Streamline application and approval process. Responsiveness of team.
James C. - South Chatham, MA | Aug 2021
Rick B. Made the whole process easy
Jeremy N. - Wilmington, MA | Jul 2021
great service and timely information on the loan process
Keith M. - Wrentham, MA | Jul 2021
The Employees are very nice and very helpful.
Melissa P. - Chelmsford, MA | Jul 2021
everyone was professional and friendly and timely
Roland R. - Medway, MA | Jun 2021
Easiest mortgage I ever did!
Robin M. - Rotonda West, FL | Jun 2021
Excellent service and efficiency
Ann V. - East Falmouth, MA | May 2021
Mortgage officer was top notch. Kept me informed at all times and always gave me the right info.
Brian C. - Watertown, MA | May 2021
Easy processing and helpful service
Ryan H. - Waltham, MA | May 2021
Everyone was excellent to work with!
Charles A. - Lexington, MA | May 2021
easy. wish I had gotten a rough timeline
Alexander C. - Watertown, MA | May 2021
Easy to work with and almost painless refi. This was my second time working with GR!
Susan C. - Westford, MA | Apr 2021
Great service and communication Friendly staff
John O. - Sudbury, MA | Apr 2021
ease of refinance and service
Daniel T. - Harwich, MA | Apr 2021
Rick Berardino our agent is the best! he is responsive and professional and timely.
Jessica M. | Mar 2021
Rick and his team went above and beyond for me. Prompt, professional, supportive and caring.
Jason M. - Sudbury, MA | Apr 2021
Great customer service, very helpful and easy process
Lyndsey M. | Mar 2021
Guaranteed was very easy to work with and I felt confident that I got a competitive rate. Rick Berardino was awesome.
Kevin C. - Burlington, MA | Apr 2021
I have two fantastic experiences working with them
Sherrie H. | Mar 2021
I''ve have a great experience with GR in the past
Brian C. | Mar 2021
Rick Berardino is a fantastic advisor and met all his commitments
Pamela K. | Mar 2021
Very professional, knowledgeable, extremely patient and gave me the best rate.
Agisilaos M. | Feb 2021
Very patient; honest; thorough
Doretha V. | Feb 2021
They’ve done a very nice job for us.
Patrick H. | Feb 2021
They made my refi. easy and had competitive rates.
Daniel B. | Feb 2021
The team worked together and there was excellent communication.
Eileen F. | Feb 2021
Rick was very helpful to us as first time home buyers. We had a ton of questions and he was always willing to help us understand what was happening and what the process was going to look like.
Kara T. | Feb 2021
Rick was great to work with
Brett C. | Feb 2021
Quick and easy to deal with and a great rate! Mtg originator and his clerk rate 11 out of 10!
Paul F. | Feb 2021
Knowledgable and friendly staff
Carl C. | Feb 2021
Knowledgable & friendly staff. Great Rates!
Carl C. | Feb 2021
Excellent service all around!
Luigi C. | Feb 2021
Excellent responsiveness and sound advice on options
Dara E. | Feb 2021
Smooth process with many team members available during the entire transaction.
Deanne M. | Jan 2021
Excellent customer service and communication.
Paula S. | Feb 2021
They made the process very easy for getting a mortgage.
Andrew G. | Jan 2021
Because Rick B. rocks and we have always used them!
Russell S. | Aug 2020
Easy to work with and great communication
Vincent M. | Jan 2021
Excellent service and friendly responsive personal.
Christopher B. | Aug 2020
Good response and customer service
Tyrath S. | Oct 2020
Rick Beradino, he’s been great.
Devin H. | Jan 2021
They kept me up-to-date with great communication and even followed up via phone to make sure I understood what was needed of me.
Vanessa C. | Aug 2020
Excellent customer service!
Gary M. | Dec 2020
Great support and easy paperwork done via email !
David H. | Jan 2021
Right on top of everything and friendly and personable!
Cindy S. | Aug 2020
Excellent service & communication
Jeffrey G. | Sep 2020
Excellent service and friendly staff. Rick Berardino is a pleasure to work with and made the refinancing process very easy for us. He is an asset to Guaranteed Rate and has exceptional customer service skills.
Barry N. | Oct 2020
The process was easy and efficient. Rick and his team made it great every step of the way
Steven H. | Dec 2020
Responsiveness, lowest rate, customer service
Daniel C. | Jan 2021
Communication was clear, consistent, and timely
Frederik L. | Aug 2020
Excellent responsiveness and service.
Marc A. | Oct 2020
They were very nice and I feel very fast.
Grace C. | Dec 2020
Fast and great communication!
Jonathan H. | Jan 2021
Excellent branch manager and mortgage team to work with.
Shankararaman R. | Aug 2020
Made the whole process of refinancing so easy!
Margo D. | Sep 2020
The professionalism and excellent customer service we received from Guaranteed Rate was outstanding.
Kristina B. | Nov 2020
Professional service and straightforward answers to all questions.
Michael V. | Dec 2020
They were very nice and got us a great rate.
Christopher M. | Jan 2021
Very helpful . Answered all questions right away and return all calls would recommend them to everyone
Chris P. | Jul 2020
Because Rick Beradino and his team are the best!
Michael W. | Jul 2020
The process was simple and no hassle.
Leonardo D. | Jul 2020
Professional and courteous service
Luigi C. | Jul 2020
Support for my friend Rick Berardino who handled my loan. Everything was great. No issues, got the rate and terms I wanted.
Patrick L. | Jun 2020
Rick and team have made things super easy and convenient.
Marc P. | Jun 2020
Rick was so easy to work with and the online document process was flawless
Kristina R. | May 2020
Rick Berardino was awesome thru the entire process
Brian W. | May 2020
it was a good experience, Rick berandino great
Jose F. | May 2020
Rick and his team were fantastic. They couldn't have made the process any more stress-free for our family.
Jeffrey M. | May 2020
Rick Beradino relationship
John M. | May 2020
Great service and flexibility during the process
Keith M. | May 2020
Rick Berardino is a great guy- helped us out from start to finish with no issues. Wouldnt work with anyone else.
Stephen M. | Apr 2020
Because of the mortgage brokers efforts.
Paul M. | Apr 2020
easy, informative process. all very helpfull
Thomas M. | Mar 2020
Very responsive. Ease of transaction
Anthony T. | Mar 2020
Great customer service and willingness to work with the customer to get the best deal
Johnny W. | Feb 2020
great company to work with
Jameson A. | Feb 2020
Great rate and ease of the process
Joseph M. | Feb 2020
Rick Beradino was fantastic!
Dianne M. | Jan 2020
I always use them. They get it done and Rick Berindino has to deal with me! I am not easy to deal with!
Russell S. | Jan 2020
Client service from the start to the end..
Janice D. | Dec 2019
Good service all around
Richard G. | Oct 2019
It was fast, alot of records were sent electronically, through a secure portal.
Joanne A. | Sep 2019
Rick Berardino is a pleasure to work with. He is helpful and knowledgeable.
Ann V. | July 2019
Rick Berardino was extremely professional and great to work with. Explaining exactly what was needed/expected throughout the entire process.
Jameson A. | June 2019
You made the process as easy as it could possibly be! Great service with exceptional people!
David H. | May 2019
Our Realtor Jeanne Morreale Fleming recommended Mr. Berandino to us, He was very knowledgable and helpful; also He has a great team, and they were always willing to assist us, Mr. Berardino responded quickly to any of my questions. Highly recommend Guaranteed Rate.
Geraldo S. | March 2019
I am a repeat customer and would highly recommend my family and friends to Rick and the team at Guaranteed Rate
Chris P. | February 2019
Rick Berardino was so helpful and easy to work with. He understood what I needed and delivered!!!
Christine B. | September 2018
I’ve used Rick Berardino and team out of the Waltham, MA office a few times now. Rick and his team are responsive, professional and quick. They make the process very easy. Because of that, I make it a point to refer any friends/family over to Rick. Hope to use them again in the future.
Erik H. | June 2018
I am so impressed by Rick Berardino, Traci MacBrayne, and Megan Mishel!! They all went out of their way to be helpful, to answer all my questions, to explain things patiently to me, and to make a very difficult process rewarding. What a fantastic team!
Stephen W. | June 2018
Guaranteed Rate made buying our first home a straight forward process. Starting from collecting required documents to updating us in every step of the process. I will definitely recommend Rick Berardino and his team to friends and family. Thank you
Rauf O. | June 2018
Rick Bernadino was great to work with. As this was my first time going through this process, it was stressful at times, but Rick was there to guide and answer all questions.
Justin B. | May 2018
Usually I don’t write online survey and others, the Loan officer Rick Berardino is very professional in his Job I would highly recommend Rick Berardino as your loan officer if you are planing to refinance or buying a house especially people who are second language. He will give you the best and rates and very kind always answer your questions even odd time you called this gentleman will never disappoint you. I have been business with Guaranteed Rate for decades due to his service excellence. Thank you and Keep it up Rick!
Tashi C. | June 2018
This is the second mortgage I have obtained through Guaranteed Rate, and I also have recommended Rick Berardino's team to friends. It is always a seamless process; everyone is great and efficient to work with, and I am continually kept up-to-date on where things are in the process.
Deanne M. | January 2018
Rick Berardino, Tracie MacBrayne, and Megan Michele at GR we awesome. They are always eager to help answer my questions and were there step by step through the entire process. The closing was a breeze and Carla and Kerry at the attorney's closing office are good people for you to be doing business with.Thanks GR for making it stress free !!
William K. - Everett, MA | JUL 2016
Rick Berardino is A+++. I was in a position that I really could use some extra cash from a refinance. I however didn't think it would work. Rick took a look at the numbers and assured us we would be all set to go ahead with the refinance. Rick got all of the info from us and put it through without a hitch, I wouldn't even think about using anyone else but Guaranteed Rate for my future purchases or refinances. Customer for life!
Christopher P. - Woburn, MA | JUL 2016
The whole process is taken care of for you. Pleasant people who walk you through everything. Guaranteed Rate makes you feel comfortable about taking out a mortgage or refinancing as well. Thank you Rick Beradino and your whole team .
Marc J - Worcester, MA | Feb. 2016
Rich and his team were fantastic. This is my second experience with them and would recommend them to anyone. Seamless process and helped me understand and achieve all my goals in my refinance. Will absolutely recommend to anyone.
Wesley C. - South Boston, MA | Jan. 2016
Berardino and team were wonderful to deal with by way of phone and email - both were responsive, timely and helpful at each step of the process. Overall good, solid experience from start to finish. Would highly recommend to others.
Michael D. – Charlestown, MA | SEP 2015
Rick Beradino was great, good communication & follow up!
David S. – Marlborough, MA | Mar. 2015
Rick was awesome! All went very smoothly and seemed effortless on your part
Lucille H. – Melrose, MA | Dec. 2014
Rick/Rusty and his team are very knowledgeable, accessible and efficient. Already used them for primary home loan, refinance, and secondary home loan.
Andrew M. - Middleton, NH | Nov. 2014
Rick Berardino was fabulous! He was diligent, creative, and responsive! He was a terrific loan officer!
Vincent P. -- Lexington, MA 7/21/2014
Hey, check out this amazing review from Michael about Rick! “It was a pleasure working with Guaranteed Rate and the team of Rick Berardino, Rose Crotty and Julie Corcoran. They helped me each step of the way and always kept me posted. We had a very smooth closing as well. Thanks again!”
Michael L. – Natick, MA – 5/2013
personal service, prompt and reliable communication
Jeffrey S. - Chelmsford, MA | May 2022