What people are saying... What people are saying... Back to profile
The team took care of everything. Special thanks to Risha to make things happen on various aspects where it looked difficult (working with underwriter and appraiser).
Sanjoy P. - San Jose, CA | May 2021
Low interest rate. Honored what they said.
Ravindra Babu G. - Saratoga, CA | May 2021
Overall experience is smooth. Good part is, I did not have to reach out for followups in different phases of the loan process.
Prasant B. - Folsom, CA | May 2021
I dealt with Risha Kilaru and her team. They were always very responsive, and pushed through some issues that I think other brokers would have allowed to block the loan.
Loren D. - Newport Beach, CA | May 2021
Risha and team are one of the best in ensuring as a client I get the best rate and there has always been someone personally in contact to ensure no time is lost and closing happens on time. From the time of filling the application to closing the loan was literally 5 weeks,
Sunil Kumar M. - San Ramon, CA | May 2021
very good communication throughout the process
Syed A. - Dublin, CA | May 2021
They helped work through all issues and got to closing easily
Eric C. - Salinas, CA | May 2021
Fast turnaround, prompt response, easy to with, Quality results.
Jagadeesh P. - Milpitas, CA | May 2021
The team processed my application very fast.
Koti C. - Sunnyvale, CA | May 2021
Team Risha is very helpful and excellent team.
Venugopal S. - Campbell, CA | May 2021
gave the best rate and made the process really convenient and easy
Michael A. - Folsom, CA | Apr 2021
Prompt actions, and follow up for any required documents, resulted in closing the loan quickly.
Prasad M. - San Jose, CA | Apr 2021
Got me the rate as promised and process was very efficient with great staff support.
Sang L. - Los Altos, CA | Apr 2021
perseverance and delivered on the promise
Yacov S. - Danville, CA | Apr 2021
They deserve it for their quality of service.
Siddhesh K. - San Jose, CA | Apr 2021
All the people involved were very responsive
Joy G. - Fremont, CA | Apr 2021
They worked super fast and closed the loan in 7 days and gave us a very good rate.
Paarth C. - Issaquah, WA | Apr 2021
very professional, fast and transparent.
Hiren B. | Mar 2021
Amazing customer experience
Muthuraman R. - Campbell, CA | Apr 2021
The team was great, starting from Risha I felt that everyone were really helpful
Baskaran T. | Mar 2021
The entire process was seamless and the team i interacted with did an excellent job of keeping me updated and providing me options to navigate different asks.
Deepak B. - Cupertino, CA | Apr 2021
Easy and straightforward. Responsive throughout the process.
Arthur G. | Mar 2021
Extremely helpful throughout the process.
Anand R. | Mar 2021
Every efficient team, extremely satisfied with the service.
Sameer N. | Mar 2021
Wonderful customer service. Really worked with me to ensure the loan went through. Best mortgage rates when compared to other providers.
Anand D. | Mar 2021
They have an awesome team who gives the best service to the customer !!
Ramesh R. | Mar 2021
Everything handled without any hassle
Kishore J. | Mar 2021
Prompt responses great communication
Jonathan F. | Mar 2021
Well planned and convenient
Akshat P. | Mar 2021
Risha is amazing to work with. She’s quick, knowledgeable, and professional
Frank P. | Mar 2021
Quick and efficient processing, Constant Communication, No surprises
Rajesh A. | Mar 2021
If you have all documents then loan closes on the stipulated time
Sunder A. | Mar 2021
Transparent process, great Customer service
Akshay S. | Feb 2021
The communication received via email or phone was very smooth and easy. The whole process was really stress free.
Daniel L. | Feb 2021
Secure process and low rate.
Paul O. | Feb 2021
Prompt follow up. Transparency in rate / process.
Nitin K. | Feb 2021
I like how the refinance was handled, very smooth and transparent process, kept me upto date on what’s happening
Shivaputrappa V. | Feb 2021
Honest talk, crisp communication, and constant tracking of progress
Sreenivasulu R. | Feb 2021
Great team, efficient and smooth overall process.
Suresh Babu M. | Feb 2021
Excellent Service, very smooth transaction end 2 end
Koudle Narayan L. | Feb 2021
Best rate. Smooth process.
Hua J. | Feb 2021
the refinance went very smooth!
Vijayakrishna K. | Sep 2020
because of excellent service provided by Risha & her team
Sreenivas G. | Feb 2021
reputation and ease of use
Patrick F. | Sep 2020
Very responsive customer service
Michael M. | Sep 2020
Communication was impressive
ANISH M. | Aug 2020
Excellent service at the best rate.
ravikanth t. | Dec 2020
Very responsive and very quick closing! And great rates even for jumbo loans
Jose T. | Jan 2021
Risha and her team are super-efficient at getting you what you want and at lightning speed (and she has a fantastic team to back her). Her guidance towards the right option is invaluable. I had such a smooth re-fi process that I had to remind myself often that I was in the middle of it. I'm eternally grateful for a fantastic experience and lots of $$ saved. Risha will deliver more than she promises. I'm sending all my friends to her.
Deepak A. | Aug 2020
Better rates, prompt customer service, friendly staff and transparent online process
Nipun A. | Sep 2020
Risha did a great job finding me a good rate and the process was easy
Dawn H. | Aug 2020
Seamless process great followup
Loghashankar S. | Dec 2020
Got a great rate, everything was fast and easy. Staff was responsive and prompt, even at odd hours and days.
Joanna C. | Jan 2021
very smooth process and staffs are friendly to work with.
Kannan P. | Aug 2020
Very helpful with questions fast reply back.
James M. | Sep 2020
They answered all of my questions and made the process very easy.
Victoria N. | Oct 2020
Very clear communication on what you offer and on the timelines you proposed. No hassle in obtaining the information needed.
SREENIVASULU G. | Dec 2020
The people who work for Guaranteed Rate works with you and keeps you informed on each step.
Tanya G. | Jan 2021
Great personal touch and approach when communicating with the entire team , easy online access to submit and upload documents.
Julius H. | Aug 2020
The entire re-finance process was straight forward and simple. The team was also helpful during the entire process.
Chandrasekhar C. | Sep 2020
Because of Risha Kilaru's dedication to getting the best rate and her help in getting through the approval process.
Steven A. | Dec 2020
quick processing and good customer service
Adarsh R. | Aug 2020
low rate and timely closing
Weiming G. | Sep 2020
The whole process for very smooth and straight forward.
Ashwin Kumar S. | Oct 2020
Professional service by Risha and entire team
Venkatesh K. | Dec 2020
Simple experience. Excellent quality and efficiency of interactions.
Bhaskar J. | Jan 2021
They're efficient, I got a great 30-yr rate and the woman in charge (Risha) makes sure everything in her organization gets done right.
Caleb B. | Aug 2020
Timely responses and amazing rate always representing their customers as best they can, while being honest and transparent about the process
Vanessa R. | Sep 2020
Excellent response and clear handling of my loan, options from start to finish by Risha Kilaru and team.
Ramakrishna D. | Oct 2020
Good customer interaction and felt valued
Saiyam J. | Dec 2020
Good and consistent communication
Shiven S. | Jan 2021
Guaranteed rate closed my deal before time and handled my paperwork with accuracy
Pratik P. | Aug 2020
All of the representatives/staff were really responsive and caring.
YOUNGKIL O. | Sep 2020
Very well organized and always looking to provide the lowest possible interest rate
Ravi D. | Oct 2020
Good competitive rates & quick closing
Krishna D. | Dec 2020
Great rate. Easy execution. Stuck with the deal initially offered.
Nicolas S. | Jan 2021
I really appreciated all of my time with the staff at Guaranteed Rate.
Andrew R. | Aug 2020
Got good rate and closing was fast.
Harika C. | Sep 2020
Process was smooth transparent always got a quick response
Nitin P. | Oct 2020
Fast turnaround during the process. professional, kind staff members and of course the rate.
Kandasamy S. | Dec 2020
Loan closed on time and rate
Joanne L. | Jan 2021
The responsiveness of Risha & her team was exemplary.
Harikrishna N. | Aug 2020
I’m very satisfied with the service provided, as well as the price.
Urso V. | Sep 2020
It was very easy to do business and excellent support.
Ramkumar V. | Oct 2020
Very efficient service and thorough work in application submission.
Gajanan C. | Dec 2020
Speed, transparency and customer service
Sachin L. | Jan 2021
The team lead by Risha Kilaru is outstanding. She got me a very good rate and her team kept me promptly updated every step until closing. Very responsive team
Anand R. | Aug 2020
Good customer service and guidance throughout the process
Raveesh M. | Oct 2020
Very Proficient team, they made refinancing process smooth.
Prasad V. | Nov 2020
Ease of getting a loan, very helping team
Vishwas J. | Dec 2020
Very fast and friendly staff with good experience
Kedar P. | Jan 2021
for getting a competitive interest rate and then respective teams taking over and answering my questions promptly with return of calls.
Annamalai M. | Aug 2020
They have been helpful from the very start. Each representative I worked with in this process were quick to respond to any questions, thorough in explaining each step, and always reassuring and professional.
Arnold J. | Sep 2020
Open lines of communication. Kept me updated every step of the way- No hidden fees
Balakrishnan B. | Oct 2020
Great rate, great closing costs, fantastic people to work with!
Swaroop S. | Nov 2020
Very professional and quick.
Nikhil B. | Dec 2020
Great communication and rates.
BRIAN A. | Jan 2021
Risha and her team did a great job, got us a good rate at almost no cost
Parshottambhai P. | Jul 2020
They looked out for me in the best way possible.
Sandeep S. | Aug 2020
Great service and communication.
Kevin E. | Sep 2020
Very easy to work with. Very efficient. Did not waste my time. Asked for what they needed and didn’t keep coming back for more info.
Minerva D. | Oct 2020
Risha and team were super responsive and that helped get the loan processed quick
Aravind Babu S. | Nov 2020
Efficient. Easy to upload documents. Very good rates.
Fernando A. | Jan 2021
Excellent customer service every step of the process
Sally S. | Jul 2020
Service was fast, professional, focused, and personal
Sean H. | Jul 2020
Prompt and reliable service.
Arnab S. | Jul 2020
Loved the way , the team worked
Janardhanan V. | Jul 2020
Good response from the employees and good rates/no closing cost on the homes
Narasimha T. | Jul 2020
Excellent and quick service
Tiana C. | Jul 2020
Because i am completely satisfied.
Murali K. | Jul 2020
Risha Kilaru and her team are very knowledgeable and professional in dealing with borrowers. They provide quick answers to your questions and if they don’t have answers right away they would come back with their answers. All of them are very quick and clear in response and call back.
Jayendra B. | Jul 2020
Great service! Great rates!
Jennifer S. | Jul 2020
Quick response, professionalism, great rates, thorough
Chau T. | Jul 2020
I was impressed with Guaranteed rate overall with their dedication to customer satisfaction , ability to give a personal touch and going above and beyond to get the customer the best rates!!
RAMESH R. | Jul 2020
Very good experience with refinance.
Kapil G. | Jul 2020
Risha Kilaru is an amazing person to work with. She explains the process in detail and help you understand all the intricacies of the loan.
Samit W. | Jun 2020
Everything from start to finish was really smooth. The team was super responsive and quick to any questions I had.
Kalyan A. | Jun 2020
Good costumer service by Risha Kilaru and herbteam
Shrikant D. | Jun 2020
Competitive rates, very knowledgeable originator and a solid loan processing team.
Vishal C. | Jun 2020
Very easy to use. I like that everything is protected by a secure site!
Michael A. | Jun 2020
Prompt response, friendly and polite nod answering questions and helping in every way
Durga A. | Jun 2020
Customer care was very good
Wayne S. | Jun 2020
Excelllent service with fast loan approval Process
Akik P. | Jun 2020
They did an excellent job of going thru the process quickly and smoothly.
Krithivasan S. | May 2020
Risha is extremely competent. We came in late in the process after getting a bad offer elsewhere and she took control of the situation with ease and got us out of a tight spot. Risha explained the process and timeline thoroughly, gave us a good idea of what to expect, and then overdelivered in fantastic form.
Michael G. | May 2020
Because Risha and her team were professional and helped me every step of the way.
Steven A. | May 2020
Risha and her team got me good rates and were efficient in their work.
Chintankumar S. | May 2020
Only lender who would try to work with my situation
Steve N. | May 2020
Good rates, professional, fast-acting, and responsiveness of the staff.
Yaser S. | Apr 2020
Risha and her team were the most awesome crew to work with! Thorough professionals in every aspect!
Sunil M. | Apr 2020
They were efficient, responsive, prompt, helpful, organized, and knowledgeable.
Parita B. | Apr 2020
I have blind faith in Risha's ability and she has earned my goodwill! She is very responsive, approachable, friendly, and treats you like you are her top priority.
Shinoy B. | Apr 2020
Risha is fantastic. At times, the team was challenging to connect with or we had several people managing our process, but Risha always was the glue that kept the process moving forward. She was always responsive when we needed something answered.
Michael G. | Apr 2020
The service from Risha and her team was amazing. They were quick, efficient, good communicators. Risha was flexible when I asked for a change of loan size in the beginning and got me a great rate and all I was hoping to get and the transaction itself was smooth and easy, aprticularly in light of coronavirus! Impressive!
Samuel L. | Apr 2020
Risha and her team are great to work with!
Archana K. | Apr 2020
The process was seamless. Risha and her team were super helpful and responsive. All the action were done on time
Sameer P. | Apr 2020
Everyone was extremely helpful and informative
Jai Deep M. | Apr 2020
Excellent service n very helpful n cooperative staff
Trupti T. | Mar 2020
Team was very fast and easy to work with. Excellent service.
Ravikanth T. | Mar 2020
I think highly of Risha Kilaru. I have followed her now for 3 companies.
JJ P. | Mar 2020
I have financed loans with Risha and her team several times, and each time work war performed in a timely fashion. Involvement for me was as little as I could hope for.
Dominik M. | Mar 2020
Risha's whole team went above and beyond their duty call to help us in the weird time of corona virus situation to close the loan before the county office closed. They were very helpful at each steps and available at all time to answer any questions we had. Very smooth process and a great experience.
Nimisha S. | Mar 2020
They helped us a lot with the whole process and always answered our questions.
Michel R. | Feb 2020
Closed home in very less time very prompt in time
Lavanya K. | Jan 2020
They are knowledgeable and will extend all the needed help you need and very professional in dealing with customers.
Rene D. | Dec 2019
Process was very easy and smooth. I was updated at every step.
Rachna V. | Dec 2019
You are timely, professional, efficient, and helped me get a great mortgage!
Jennifer S. | Dec 2019
Overall great service, and everyone was pleasant, patient and helpful throughout the process. Shawn was great. Only hiccups related to working with multiple people due to vacations.
Neal V. | Dec 2019
You are easy to work with. The application can be customized to accommodate our unique situation.
Xinyu H. | Dec 2019
Risha and her team are the best of the best!
Sammy H. | Dec 2019
The process was smooth and easy.
Cathen P. | Dec 2019
I am least concerned about how good Risha is but i am super impressed by the team she built. Every single person was super helpful and closed the deal on time
Kartik P. | Nov 2019
good response and quickly work done each time
KUMARASWAMY GAJANAN J. | Dec 2019
Great customer service, very accurate and prompt response.
Artyom P. | Dec 2019
I had the best experience working with the team. The team is very experienced, professional, thorough and detailed. Had a quick closing and team was on top of everything.
Amit P. | Oct 2019
best customer service, high attention to quality feedback, concerned about the customer, speedy!
Cindy H. | Sep 2019
Risha and her entire team were very helpful in getting our loan approved in very short time. they are the most professional group that we ever dealt. Thanks Risha.
Martin G. | August 2019
Risha & Team (to name a few- Tejal, Esther and the staff) were extremely helpful. They made my refi really a cake walk. Thanks!
Sriram K | August 2019
Thanks to the entire team for making the loan process so smooth. Risha, Tabassum, Rachel, Esther.
Saurabh R. | August 2019
Risha did an absolutely outstanding job - would 100% work with her again.
Kurt G. | July 2019
Risha Kilaru as always delivers her promise along with her informed suggestions to make the right choice, in world of Mortgages Risha makes it really easy for her clients. Risha's team Ester Johnson and Tejal Patel are again excellent in their service, timely, informative and approachable. I have share Risha's contacts to my friends and family.
Suresh M.N. | July 2019
Everything was great and well organized , Only thing is that closing costs came as surprise as my last loan through bank of america was no closing cost loan.
Hemant K. S. | June 2019
Risha and team were extremely responsive at all stages and kept me fully informed. I had an excellent experience.
Kunaljeet T. | May 2019
Loved the way you guys organize the loan processing. It was smooth and fast.
Harshavardhan G. | May 2019
Our situation was a little complicated and GR provided us with a clear and metered plan to get a loan to purchase the house we desired. We followed all of their instructions and closed in less than 30 days after our offer was accepted. They really went to bat for us I’m not sure any other lender would have been able to accomplish that.
Brett G. | April 2019
People are great. Continue to work on providing the best loan rates available.
Dominik M. | March 2019
Risha and her team did great job for my loan. They were very responsive and assured me on every occasion and provided me right guidance.
Soumya D. | March 2019
Risha's team was great. They were knowledgeable and efficient. The loan process was seamless and easy! I was lucky to have them work on my loan.
Lorraine C. | March 2019
Risha and her team were very professional and all process was clear and moved very quickly.
Kesari M. | February 2019
I will write more on Yelp later in the week, but Risha and her team were AMAZING! THEY made this happen for me! I couldn't have done this without all of their help, kindness, and utter loyalty to me!!! THANK YOU! I am beyond words!
Alison F. | March 2019
Very easy to reach, prompt response to all my emails. Worked under stringent timeline conditions
Arun Kumar U. | February 2019
Responsiveness from Guaranteed Rate response team was amusing. I would like to mention few names. Rachel, Sandhya from Risha's team were terrific in responding and helping thru out the process
Tapasa kumar M. | February 2019
Glad we chose Risha and team! She is awesome!
Amit M. | January 2019
We were at first very skeptical about the whole process, loan approval, meeting a deadline etc. It turned out that Risha and her team were so patient with us and helped us a lot through the process. We are so pleased and lucky. Thank you Risha!
Qixi C. | January 2019
I had to change my lender at the last minute and my friend referred Risha. In less than an hour and a half's time she came up with 3 options for me, and explained the pros and cons of each. I picked one and things went so smooth and fast from that point onward. Risha's team helped me to close the deal in 3 weeks time!!! That too with Xmas holidays falling inside our escrow period. Risha's tagline is so apt for the way she works. I'll definitely recommend her to my friends.
Abhinand C. | January 2019
Definitely as I had the best experience and will refer to work with Risha for loans.
Jagmeet V. | December 2018
Risha was great! She got us everything she promised and our rate was even lower than expected. We would definitely use her again!
Connie L. | December 2018
Good programs and fairly easy process. However, there were times where there were some miscommunications that led to some delay. But overall it was a good experience.
Sarath D. | January 2019
Thanks Risha and team!
Alfred B. | December 2018
Risha, Esther, Rachael, and the entire team were stellar!!! Thank you for making it so smooth! Highly recommend Risha and team!!!
Maricela S. | October 2018
It was a very good and smooth experience. Risha and her team really helped me achieve my goal of buying the property. Definitely will work with her again.
Rajiv J. | October 2018
Risha Kilaru was amazing, in that she made herself available whenever we wanted to talk or ask a question. She explained everything very clearly. We had some hiccups during closing, and Risha stood by us and quarterbacked us through to make sure we closed on time as planned. Definitely, recommend her for your loan needs if you're a newbie.
Bejoy B. | October 2018
Sreepriya and I, are now the proud and jubilant owners of a home on St. Helena Way in Dublin. We wanted to Thank You for everything you and your team have done to make this happen. We are very impressed by your work ethic and commitment, and will definitely recommend you for our friends and contacts. We are particularly grateful for your persistent efforts to make the closing happen on time, despite several unexpected setbacks. I believe it's in hard times such as these that somebody truly exceptional shines, whereas anyone can do a decent job in an easy closing. We were lucky to have you standing by our side to make it happen. Thank you!
Bejoy and Sreepriya B. | October 2018
Risha was a very helpful and knowledgeable person. Made whole process very easy!
Sunil N. | October 2018
Extremely happy with the services. Very responsive and fast. Uploading documents is very easy and Risha took special care of us through out the process. Was confident that our case is in good hands.
Ravi A. | September 2018
Team was exceptional, guided me every step of the loan process. Rachel and Esther provided excellent customer service and made our journey a breeze. Many thanks to Risha & her team.
Phani Raja Kumar M. | September 2018
Risha and her team are really helpful and worked to make sure that I get my loan closed and fast.
Rodelio M. - September | 2018
Risha was amazing! Rachel and Esther also excellent!!!
Maricela S. | September 2018
We were stuck in our deal, but Guaranteed Rate team was like a life saver, they sailed us through this cumbersome process very smoothly and efficiently, we were really impressed with the quality of the work....
Pawan G. | September 2018
The Best EXPERIENCE EVER in terms of obtaining a loan, communication, and knowledgeable.
Verna B. | September 2018
Risha and her team at Guaranteed Rate are great. I appreciate all of your effort.
Joseph O. - September | 2018
Risha was excellent and nice to work with. Thank You!
Farhan U. | August 2018
Risha Kilaru was amazing to work with. SHE KNOWS HER STUFF. She guided me through the process and explained every step of the way. Her team was on top of every detail, and there was never a delay in responding or answers to key questions. THANKS RISHA!!!!! You were a gem to work with.
Harriet | February 2018