Robert and his team were amazing and great to work with.
Joey R. | April 2019
The team that was available to help us with the loan was amazing, and it all went smoothly and quickly with minimal involvement from me!
Douglas O. | March 2019
Robert Bajakian was amazing! He was well informed, answered all questions quickly and accurately, and was very flexible.
Melissa C. | November 2018
Great service and very helpful. Robert and his team had a very tight turnaround and worked with us very well to get it done.
Michael G. | November 2018
I am very surprised by how easy Robert and his team make the transaction. I tried to get a mortgage before and got discouraged in the first meeting with the lender. I am glad to know that knowledgeable, patient, down to earth people exist in this type of business. I will use Guaranteed Rate again as long as Robert and his team help me with it.
Linda R., October 2018
Thank you Robert and his team for making this loan process very easy and closing it down as per schedule and ontime. Very knowledgeable, customer friendly and best services provider. I would strongly recommend Robert and his team for many of my friends for all future mortgage needs. Thank you...
Chari K. | October 2018
Great service! Kept us in the loop and answered questions and concerns quickly. I would highly recommend them to anyone. Thanks for your help in making the loan approval process easier.
Frank C. | September 2018
Robert did an amazing job! We loved working with him. He was very professional and prompt throughout the process.
William L. | August 2018
Robert was thorough in follow through,and walked me through the steps the whole way. The whole staff I worked with was amazing.
Nicole M. | August 2018
Very pleasing to work with and made things simple.
Michael C. | August 2018
Robert and Ginny were great to work with! They were always there to answer any questions that we had. It was a pleasure working with their whole team!
Daryl H. | July 2018
We had a horrible experience with usaa so our realtor, Christine Hollenbeck, suggested Guaranteed Rate. We closed in a couple days shy of three weeks. No one can move faster. They were like a well oiled machine. We even got better rates for car and homeowners insurance than we were paying with usaa. Our loan officer Robert answered all my questions immediately and was at closing with a bottle of wine and a picnic blanket. Overall everything was perfect and we will use them again and again.
Prescott P. - July | 2018
My experience with Guaranteed Rate was just great. Everybody in the team was professional, understanding, proactive and kind. Everybody will go the extra mile to make sure everything was in order and on-time. We couldn't be happier we chose Guaranteed Rate and will recommend you to as many people as we can. Forever thankful.
Magnolia C. - June | 2018
Robert was extremely helpful throughout the process and made sure that I understood my different options in choosing a loan.
Vanessa S. | April 2018
Robert B was amazing. He is very professional and always responded to every email and phone call. He was very helpful throughout the loan process. At the end his whole team was also very helpful in processing our loan. Thank you team Guaranteed Rate.
Ketan R. | April 2018
We had no idea about the process and Robert held our hands to the finish line. He carefully explained every details to help us make informed decisions. He also took care of the appraisal. Most importantly, a couple of days before closing, he was able to get us a lower rate than originally locked. He also has a great staff who are courteous and organized. We closed smoothly without a hitch. Fantastic experience!
Robert was wonderful to work with. As a first time home buyer, there are so many questions and first time encounters. Anytime we needed something, Robert made himself available and was extremely patient. He was quick to respond, attentive and kept in touch throughout the entire process.
I can't overstate just how easy Robert Bojakian and his entire team made this process. This is the fourth time I have used Robert for mortgage services. Two refis, a purchase in Missouri and a purchase in Orlando and he has taken the "hassle" out of every process. He is a true professional and he always gets back to me whenever I have a question in record time. I would absolutely use Robert again and recommend him to anyone I know in need of any mortgage related services!!! A HUGE thank you to...
Robert Bajakian and his team done a phenomenal job in wrapping the complete loan process including funding within a record two and half weeks. When I said that Guaranteed is trying to work on funding the load in a two/three weeks’ time frame nobody believed it, but Robert’s team did it. We are extremely pleased w/his professionalism, transparency, accuracy, honesty, communications, sticking to his words and living up to his words especially within a three week window. As a customer, we can’t...
Hari and Vijaya G.
Robert and each member of the team, including Heather and Amelia were great partners. They made the process easy, anticipated our questions, and communicated exceptionally clearly. I'd use them again in a moment. Great work.
Douglas M. -Apex, NC | MAR 2016
Robert Bajakian was the loan officer for me. He was very knowledgeable and took us through the whole process with patience, answering all our questions. Overall, a great experience to work with him!
Doddamani V. - Morrisville, NC | JUL 2016
Robert Bajakian was extremely easy to work with an very friendly. He and his staff were easy to reach with any questions we had and kept us updated on the progress of the loan. I highly recommend Robert at Guaranteed Rate!
Jason R. -Willow Spring, NC | MAR 2016
My loan officer, Robert Bajakian, and the team, including Heather Robb and Amelia Rose, made every step of the process a breeze. They were all very professional, prompt, and courteous.....a pleasure to work with. And I got a very competitive interest rate to boot! I would highly recommend them.
Kenneth S. - Efland, NC | Jan. 2016
The overall experience was great; Robert and his entire team were very prompt on answering all the questions.
Babu R. – Cary, NC | May. 2015
Robert B. and his staff were well organized and I would know how to use Box the second time around.
David M. – Asheville, NC | Apr. 2015
Robert Bajakian was extremely responsive and prompt with any questions.
Robin A. – Durham, NC | Apr. 2015
Robert was so easy to work with and kept the process stress-free
Chad S. -- Apex, NC. 10/21/2014
Robert was a very professional loan officer!
Esther K. -- Cary, NC 7/31/2014
“When we started shopping for our mortgage we initially worked with another company. When it came time to finally pull the trigger they stopped returning calls. We were in a complete panic and thankfully found Robert Bajakian and his team. Robert was considerate, friendly and most importantly patient as we had a million questions. He spent a ton of time taking our calls and answering our emails explaining every detail to us until we were comfortable. He got us a wonderful rate and from start to...
E.A. – Raleigh, NC – 3/2014
“It was perfect. Everything was on time and our closing was great! They were really great about communication, I was kept in the loop on everything through our process and I got plenty of updates and feedback. I will recommend you because it was Great and everyone I dealt with was just lovely. Thank you.”
Gilda E. -- Chapel Hill, NC. -- 9/ 2013
Hey check out the great review from Bryce about Robert!
“We recently purchased our first home with the help of Robert, what a great guy!! He guided us through every step of the financing process and helped us learn everything that we needed to know as we financed our first house. He communicated with us weekly to keep us updated on the loan's progress and made sure that we understood all the terms of the loan before we signed the paperwork. I highly recommend Robert and his team at...
Bryce C. -- Raleigh, NC -- 03/2013
Hey check out the amazing review from Coreen about Robert!
“This is our second experience working with Robert Bajakian on a refinancing. He is very knowledgeable and responsive to our needs. Guaranteed Rate has a great attentive staff! As always thank you Robert!”
Robert B. -- Durham, NC -- 02/2013
Everything went very well - the attorney was very impressed with the efficiency and timeliness. I have already provided Robert Bajakian's contact information to several friends and family.
Kimberly M. - Guilford, CT 8/2012
Everything went fantastic. Couldn't have asked for a better experience.
David S. - Roughmont, NC 2/2012