What people are saying... What people are saying... Back to profile
Our agent Bob Buehler in NYC worked methodically and kindly with us from start to finish. He was able to secure a great mortgage. We have recommended him to many people.
Daniel T. - Brooklyn, NY | May 2021
I got a great deal and it was painless
Gethin A. - Brooklyn, NY | May 2021
great communication at every step and outstanding rates
Prin A. - Hoboken, NJ | May 2021
Bob is very knowledgeable and helpful. His team is also great. This is my second mortgage with Bob and both times it has been an extremely smooth process with no issues.
Joseph R. - New York, NY | May 2021
Bob Buehler was extremely helpful, knowledgeable, and informative. He made the process easy and stress free
Rona L. - Livingston, NJ | Apr 2021
Quick responses, easy to upload, quick closing
Terin I. - New York, NY | May 2021
Bob Buehler was always very helpful and super responsive. He was also patient and kind. Other staff, including Patience Fikert, were also responsive and helpful.
Peggyann M. - New York, NY | Apr 2021
It was a tough year all around and I feel like they worked through a very difficult process for me.
Jeffrey H. - Livingston Manor, NY | Apr 2021
Bob and the team has done a great job to push things through and answer my questions when needed. I really appreciate it.
Bo P. - Livingston, NJ | Apr 2021
Bob Buehler was very efficient, organized and was able to explain the pros/cons very clearly to me.
Barun M. - New York, NY | Apr 2021
Everything went well and we were able to close on time.
Edward C. | Mar 2021
Bob was great to work with and we''ve worked with him in the past.
Andrea B. | Mar 2021
On top of the entire process, very attentive
Sam A. | Mar 2021
Fantastic service and attention to detail.
David J. | Mar 2021
Always Excellent customer service
Svetlozara M. | Mar 2021
Both Bob and Steve worked tirelessly to obtain all necessary documents
Elsie J. | Mar 2021
Because I had a great experience.
Sultan B. | Mar 2021
The process was very clear and explained quite well. Everybody I worked with was extremely responsive and professional.
Thomas A. | Feb 2021
This is the second time I've used Guaranteed Rate. Nice company to work with.
David P. | Nov 2020
Great customer service, great rates and accommodating.
Christina P. | Feb 2021
Responsive, timely, helpful, explained everything well
Bryan C. | Nov 2020
Efficient. Straight forward.
James B. | Aug 2020
Everyone that worked with me throughout the process were knowledgeable and took the time to thoroughly explain the process to me and were always available to answer all my questions. The use of the Portal to upload all documentation made the process easier as well.
Louis G. | Nov 2020
Bob Buehler and his team did a great job. Bob was always available to answer any questions and he went out of his way to get me the best rate.
Lena K. | Aug 2020
Bob has been an amazing partner; helping us refinance and purchase property
Claire C. | Sep 2020
Bob Buehler was excellent. He responded to our initial refinance inquiry the same day, and continued to respond within 24 hours to every follow up question we had. He patiently and professionally provided detailed information that made it easy for us to understand our options. We were able to complete the application process and receive approval in a very reasonable time frame, especially given the busy market for mortgages. This was the second time we refinanced our mortgage with Bob Buehler. He was great the first time and we were happy to go back to him again. We have recommended him to friends as well.
Stephen M. | Nov 2020
Great experiences every time
Benjamin G. | Aug 2020
Bob and his team were extremely responsive and explained everything thoroughly. Tom was especially helpful, exhibiting great patience, explaining everything, and making sure I understood. I have also actually recommended Guaranteed Rate to several friends, already as a result of my experience, so definitely worthy of a 10!
Zaharias F. | Sep 2020
Bob Buehler and his team work extremely hard on getting the deal approved and closed. They were on top of everything that was pending to make sure it got to them on time.
Sandra A. | Oct 2020
they have the best rate and process was timely
GJERGJ N. | Nov 2020
Due diligence from the team and expert recommendations on how to navigate the cash-out process in an effective, cost savings manner
Robert S. | Dec 2020
I thought the team was very efficient and responsive.
Anita C. | Jan 2021
Made the painful experience of refinancing easier
Randolph L. | Aug 2020
very happy with the entire process
Peter O. | Sep 2020
Bob Buehler was a pleasure to work with and he was always available to answer any questions or concerns that I had during the process.
Vicki T. | Oct 2020
Bob Bueler was very attentive, accessible, knowledgable, and felt like he was an advocate for what was best for our individual situation.
Ryan S. | Nov 2020
Great rate, very thorough and accessible
David P. | Dec 2020
Bob and tram were very communicative and prepared us for every step of the process.
John M. | Jan 2021
Quick responses, thorough explanations. Always available for questions. Simplified process.
Caitlin K. | Aug 2020
Bob was available, courteous and explained the what to expect of the process.
Dorimar M. | Sep 2020
Everything was handled well and in a timely fashion.
Amanda M. | Oct 2020
Lowest rates and Bob was great to work with
Ivy H. | Nov 2020
Guaranteed Rate was helpful and easy to use.
Nathalie R. | Dec 2020
Bob, his communication is clear and he''s always ready to help.
Jessica C. | Jan 2021
Very responsive, supported us with a quick close
Amelia E. | Jul 2020
Excellent and very speedy service!
Meredith H. | Jul 2020
Had a great and easy time with process. Everyone on the team was great
Patrick S. | Jun 2020
I have personally used Guaranteed Rate for three mortgages and I have referred Guaranteed Rate to a friend whom has used them as well.
William P. | Jun 2020
Everyone involved in the refinancing process was extremely helpful.
Phan A. | Jun 2020
They came through where others had not.
Norman R. | Mar 2020
I found Bob and his team to be very responsive, and accessible despite the chaos and uncertainty of the Pandemic.
David I. | May 2020
Amazing seamless process above and beyond my expectations!!
Kathleen H. | Mar 2020
Excellent service from Bob and Jon
Darren W. | Apr 2020
They were great! Bob's team was wonderful
Ashley I. | Mar 2020
Bob Buehler and his team are all-stars. Working tirelessly day and night for his clients. We are so happy with our new home and have them to thank!
Samuel P. | Feb 2020
Bob and his team have helped us with two mortgages and both times they have gone above and beyond to help us through the entire process.
Saralyn C. | Jan 2020
very satisfied with all services & attentiveness
Svetlozara M. | Jan 2020
Because of two previous positive experiences with Guaranteed Rate.
Hampartsum G. | Jan 2020
Excellent customer service
Serena U. | Dec 2019
They are great at what they do
George M. | Dec 2019
Great service, always available to answer any questions, helpful and prompt all through the loan process
Anahit V. | Dec 2019
Excellent customer service
Serena U. | Dec 2019
We had a great experience and I would not hesitate to refer any of my friends or colleagues to use GR, specifically Bob Buehler.
Kari B. | Sep 2019
Bob Buehler always had the time to speak with me, explain the status of my application, and let me know how rates were fluctuating. It was easy to get in touch with him, and he never seemed rushed.
Jessica C. | Nov. 2019
This is my second time working with Bob Buehler, first on my home purchase and now on our refi. He and his team went above and beyond to find me the best loan structure and pricing and to close within the timing I needed. He's extremely knowledgeable, responsive and patient with all of my questions. I really appreciate the way he took the time to understand my needs and work through all the options to find the best outcome for me. He's straightforward, trustworthy and hardworking. I always felt like I was in good hands, and I was. I wouldn't hesitate to recommend him.
Jamie R. | Aug 2019
Bob Buehler always had the time to speak with me, explain the status of my application, and let me know how rates were fluctuating. It was easy to get in touch with him, and he never seemed rushed.
Jessica C. | Nov 2019
Couldn't have asked for anything beyond such solid professionalism. I trust this outfit with my family. RP
Wilson L. | June 2019
Couldn't have asked for anything beyond such solid professionalism. I trust this outfit with my family.
Ronald P. | Bronx, NY – 06/2019
Bob, I’ve been involved in 15 real estate transactions since 1999, purchases, sales, mortgages and refis, Home Equity Loans and HELOCs, and you stand out as one of very few highly competent and ethical professionals with whom I’ve had the pleasure to deal. I will continue to recommend you to anyone I know who needs help with real estate financing.
Russ M. | Brooklyn, NY - 06/2019
Bob and Jon did a great job! As a first time home buyer they made the process transparent and simple. Would highly recommend.
Sean M. | April 2019
Bob did a great job! As a first time home buyer they made the process transparent and simple. Would highly recommend!
Sean M. | South Orange, NJ – 04/2019
Bob was knowledgeable and extremely helpful.
Thomas H. | March 2019
I think Bob Buehler is an excellent ambassador for Guaranteed Rate Inc and an effective leader of his team. My sources of income are quite complicated but he grasped the entire picture quickly and he passed on all my details to Karen Lee to complete your formats for collecting information so that they may be processed by Jonathan Carter. Bob followed actively as my application was processed. Bob resolved all difficulties that members of his team faced. He made sure that my application was processed as expeditiously as possible. He always was responsive to my phone calls and my e-mails; he ALWAYS responded in a timely manner, without fail. He also kept me informed of the progress of my application and the steps to be completed once the loan was approved. All of these are important elements in taking care of your customers. He was a superb example of customer care. You should have more officers like Bob!
Hampartsum G. | February 2019
Got a great rate and approval for a mortgage!
Joel P. Bronx, NY – 01/2019
Got a great rate and the team guided me through the entire process.
Randolph L. New York, NY – 12/2018
The process was relatively fast and painless compared to previous experiences I've had. I look forward to working with GR again in the future.
Eric D. West Haven, CT – 11/2018
I've used GR before - personally, and also for my co-op's underlying mortgage. Service is always great!
Zachary A. New York, NY – 11/2018
The process was very thorough and well worth it to have an expedited and straightforward closing day. Thank you!
Yanique D., Brooklyn, NY – 08/18
Our loan officer Bob Buehler was an excellent resource in guiding us through the arduous process of obtaining a Coop in NYC. He was especially patient with numerous questions relating to these matters. His answers were prompt and comprehensive and his demeanor remained calm despite some of our frustrations with many countless bureaucratic regulations we encountered.
Steven R. Corals Springs, FL – 08/2018
Bob was great and was on top of my loan and explained everything that was happening . Karen lee also did a great job getting our paperwork and walking us through process.
Steven D., Milford, CT – 06/18
We had a Great Loan Officer, Bob Buehler, who I would recommend to everyone. He stayed on top of things, always informing us how the loan was progressing. Great and efficient.
Gregory J., Lebanon, NJ – 05/2018
Bob Buehler was outstanding in all phases of our refinance. Couldn't have done it without him. Really appreciate the service.
James W., New York, NY – 03/2018
Bob Buehler and his team are great! They made our home buying experience seamless and always assured our questions were answered quickly.
Bethany H., Chatham Township, NJ – 03/2018
Bob Buehler worked very hard to get the loan approved and at a steady rate during a time when rates were rising and there was a delay in closing. Very much appreciated his help. FYI, this is the second time I have used Guaranteed Rate. Thank you.
Michael P. NY, NY – 02/2018
My wife and I met Bob Buehler by chance a couple of years ago when, coincidentally, we were seeking to refinance a multifamily investment property in Harlem that we own. He secured us a $1.6MM loan with great interest rate and the process could not have been smoother. So when we decided to do a cash-out financing on our vacation home recently, we went straight to Bob. Again, he got us a great loan and the process ran smooth, due, in no small part, to the sterling efforts of his teammates, Karen Lee and Jonathan Carter, both of whom were efficient, quick, and friendly. I am a General Counsel to a real estate development company in Manhattan, and my wife and I are real estate investors in our own right, and we have seen no one better than Bob when it comes to financing. He is knowledgeable, honest, easy to work with, and the consummate professional. We look forward to doing many more transactions with him over the coming years, and whenever anyone I know is looking for a loan, I always suggest they call Bob.
JR M., Highland Lakes, NJ – 01/2018
Bob Buehler and his team were extraordinary. My loan was a very difficult one to place. And complete. Only 2 lenders out of almost 100 would even consider it, in spite of my income level and credit report. Bob and his team got it closed. You guys are awesome!
Marc B., New York, NY – 11/2017
I tried to refinance with a large bank where I have had an account for over 20 years, and with a person that I used to work with. He said he could do nothing for me. Yet, I have a home which is worth 4x what I owed on it and over 300K in savings plus my entire mortgage, taxes and insurance was covered by my tenants rent, yet they still said no. I will never bother with a big bank again. I will always go to Guaranteed Rate for the next home purchase, and anything else I need. I will gladly refer all of my friends to them and to Bob Buehler who was stellar as my loan officer. All I can say is Thank You!!!
Claire C., Brooklyn, NY – 07/2017
Bob Buehler looked out to get me the best product. He is an effective communicator who is knowledgeable, courteous, and on top of his game. He has been straight forward and honest. His support team was great.
Phyllis S., New Rochelle, NY – 07/2017
Bob and his team were absolutely amazing. There was no hurdle they could not overcome and were extremely responsive and fast. They are the best professionals I've worked with, and this is the 5th purchase/refi transaction I've done! Will absolutely tell everyone about them.
Nicole A., New York, NY – 04/2017
Bob and his entire team were amazing. I will definitely use him again.
John S., Elizabeth, NJ – 04/2017
Our loan officer Bob Buehler was outstanding. He went above and beyond to obtain the financing that my partner and I were looking for to purchase our second home. I will be more than happy to recommend him and his team... and Guaranteed Rate!
Andres L., Bridgehampton, NY – 04/2017
Bob Buehler went above and beyond for us! We were extremely pleased with the entire experience and the outcome of our low rate refinance. Thank you!
Allison S., Bedford Hills, NY – 02/2017
Bob, Cathy, Gina and team were amazing. It was our first time purchasing/building a home and we weren't sure what to expect especially given the completion dates on our project were a moving target. The team at Guaranteed Rate fielded many questions and requests and guided us through the process with great ease. Very friendly and professional and there day and night throughout. We couldn't be more pleased!
Mark G., Westfield, NJ – 02/2017
Bob made everything very simple. Bob Buehler Professionalism!
Vicki T., New York, NY – 9/2015
Bob is fantastic. A trusted advisor and always available to help.
Dean S., Oyster Bay Cove, NY – 01/2017
Getting a mortgage can be a stressful process, but Bob made it easy. He is a fantastic communicator and a consummate professional. I trust Bob implicitly and will be going to him first for any lending needs in the future.
Alex D., Union City, NJ – 8/2015
Bob, Thank you for all your hard work and ongoing communication. As a financial advisor, I have come across many mortgage brokers over the years. By far, you have been the best, most professional, and easy to work with. Thanks again!
Michael W., Brooklyn, NY – 9/2015
Bob and his team were great. Bob was patient throughout the whole process. He presented me with a variety of options and helped me select among them (what type of loan I should get, when I should lock in a rate). The folks working on the pre-approval and post-approval process made it easy and my lawyer was impressed with Guaranteed Rate's competence as he was able to obtain a copy of the documents from them the day before the closing.
Carlos U., Jackson Heights, NY – 10/2016
Bob Buehler is clearly very good at what he does. He has a great attitude and demeanor and was a pleasure working with him. I would definitely work with him again in the future.
Ann Marie G., New York, NY – 7/2015
Bob Buehler and his team at Guaranteed Rate was always available to answer our questions. Their team made the process quick, easy and the interest rate we were able to obtain was the lowest I have ever heard of from all of our friends that have recently refinanced. We are 100% satisfied with the team and Company and have been recommending them to many of our friends.
Stanley H., Bridgewater, NJ – 08/2016
Bob was a pleasure to work with. He is available 24/7, and helped us greatly along the way. Excellent customer service provided by his staff as well. Already recommended, and will continue to recommend Bob's services. I will use Bob again as well. Thanks for everything!
Adam D., New York, NY – 08/2016
Bob was fantastic! I will always work with Guaranteed Rate because of the outstanding service he and his team have provided on this and prior loans. I've recommended Bob and Guaranteed Rate to friends and colleagues and will continue to do so. Working with Bob is really a lovely experience.
S. Daniel – Sunnyside, NY 4/2015
Bob Buehler represented the company and kept the clients a priority throughout the ups and downs of this process. Thank you Bob for all your dedication hard work follow up and incomparable service.
Orane A. – Manhattan, NY 5/2015
Bob and his team were incredibly helpful, responsive and thorough. They processed my pre-approval in less than a day, which was essential during the bidding process. Bob took the time to explore and explain all of the options to get us the best loan for our situation. The entire team was also patient and responsive with all of the various bits and pieces that she had to track during the process. We had a tricky time scheduling our closing and Bob was able to help it all fall into place for us. All in all, I felt I was in good hands throughout the process and I wouldn't hesitate to return for future mortgage needs or to refer a friend or colleague. Thank you!
Jamie R., Chappaqua, NY – 07/2016
Very Satisfied with Bob Buehler's professionalism and service. In a nutshell, escrow company in CA made it a bit tough to feel comfortable with. Regardless, everything was accomplished.
Shian S. – New York, NY | Apr. 2015
My experience with Guaranteed Rate was great and especially working with Bob Buehler. He was very professional, extremely helpful and made the process easy for me. I will definitely recommend Guaranteed Rate to my friends and family!
Elizabeth D., New York, NY – 07/2016
I appreciate the efficiency of the loan process with Guaranteed Rate and attentive response by those involved in servicing my loan. Bob Buehler provided great insight that allowed us to make educated decisions throughout the process.
Christopher S., Paramus, NJ – 03/2016
Bob was the most knowledgeable & most responsive person we worked with throughout the entire process. We had spoken with two other mortgage brokers before we met Bob, at which point we signed on with him immediately. He was far more knowledgeable about what some of the OTHER parties were required to be doing, & in effect helped us to manage & navigate the process more effectively. He checked & responded to emails around the clock & was enormously responsive to our needs. I already referred Bob two people as a result of how satisfied we were with his services.
K. Nygreen – New York, NY 4/2015
I was so impressed by the overall experience of using Gauranteed Rate. I liked the application process, which was electronic, automated and well streamlined, so it was very easy to follow. Working with Bob Buehler and Team was an absolute pleasure and I would not hesitate to use them again.
Svetlozara T., Kew Gardens, NY – 11/2015
Very seamless process!
Tim D – Chatham Township, NJ - 2/2015
Bob Beuhler was extremely helpful and I would recommend him to my friends when they purchase a home
Vicki T. – New York, NY | SEP 2015
Bob was wonderful!!! He worked with us for a year and a half! It’s in NYC and its stressful and it took time but he worked tirelessly. Such wonderful service from Bob - He got back to us quickly. He helped us get our dream apartment. Thank you for all your hard work!
Hal A. – New York, NY – 02/2015
One the best and most professional individuals I have worked with. And in my line of work, I meet with many professionals on regular basis. Bob Buehler is certainly an exemplary individual and professional. I will recommend Bob to all friends and family (I already have).
John S. – River Edge, NJ – 12/2014
Bob, I think you performed a miracle in getting me this Loan. I don't know how you did it, but you did, so my sincere thanks for all your efforts on my behalf.
Warren D., New York, NY – 10/2015
You truly were a god send in this whole process, I can't thank you enough. I am singing your praises to everyone I know when they are looking for a mortgage.
David W. – New York, NY– 9/2014
Great service and paid attention to us!
Sandra & Richard P, New York, NY – 8/2014
I have worked with Bob Buehler twice now refinancing and getting my own mortgage. His guidance has been extremely helpful and his patience immeasurable. He has been very honest with what my options are and that is greatly appreciated.
Debra W. -- Butler, NJ 8/4/2014
Bob Buehler was the most professional, knowledgeable and responsive loan officer I've ever worked with. He and his team made the loan process seamless. I would highly recommend Bob to anyone looking to make a home purchase or refinance, and I look forward to working with him in the future.
Dwight L., New York, NY – 5/2014
Bob Buehler is very professional and knowledgeable. He worked very hard for us to get the closing completed in a timely manner and got us closing cost credits! It was a pleasure working with him.
Tom A., Harding Township, NJ – 5/2014
Best Loan Officer Ever!!!
Sung Won K. - Norwood, NJ - 3/2014
Bob Buehler was simply the best. From product knowledge, pro and re-activeness, coaching through the process and importantly follow up, I would recommend him to all of my professional colleague and friends.
Travis E., New York, NY - 3/2014
Would you use Guaranteed Rate again? Yes, two words BOB BUEHLER!!!!!
Ryan D., Budd Lake, NJ - 2/2014
“I have been dealing with Bob Buehler at Guaranteed Rate. Honestly I can't describe him as anything less than exceptional. He calls you back so quickly and he is so on top of things it is unbelievable! He is super responsive and he answers his phone even at night. He got me an amazing rate and held my hand as a first time home buyer. He treats you as if you are important even though my mortgage was not a high amount. Don't hesitate to call Bob...my fiance and I could not believe the rate we got!”
Nicola C. – New York, NY – 2/2014
Mr. Bob Buehler was supportive, responsive to my needs. He was clear about the process and made outreach to me in a prompt manner. He supported me during two closings (sell and purchase). His customer service was excellent!
Dorimar M., New York, NY – 11/2015
"I worked with Bob Buehler and he was fantastic. As a first time home buyer, I entered the process knowing virtually nothing about how to obtain a mortgage. Bob was incredibly patient in walking me through the steps, answering my questions, and in many cases, reiterating certain points and clarifying them when needed. He really took the time to make sure I was comfortable every step of the way and it was a huge help. I doubt being a 'mortgage coach' is part of his job, so clearly he went above and beyond the call of duty here. I am very grateful for all he did!"
Erin B. – Brooklyn, NY 3/2015