What people are saying... What people are saying... Back to profile
Easy process and very professional ! The people who helped were very nice it made this transaction seamless.
George B. - Montgomery, IL | May 2021
Closed in Time, Roberto Delgado is very professional and know what he is doing.
Ehab A. - Aurora, IL | Apr 2021
I am satisfied with the services I received.
Andrea P. - Aurora, IL | Apr 2021
Roberto has helped me with buying my house and refinancing my house. He was already available when I had questions and also explained to me every step.
Evelia B. - Orland Hills, IL | Apr 2021
Seamless and quick process from start to finish.
Crystal A. | Mar 2021
They have been a great company to work with.
Susan P. | Mar 2021
The team was very responsive to my questions. the process was well explained to me.
Walid M. | Feb 2021
Robert was very responsive to all my questions and made the process as stress free for us as he could.
Katherine F. | Feb 2021
They did extremely well and made sure I had everything I needed for my first home.
Arturo F. | Aug 2020
Best services, Alot of options
Mohamed A. | Feb 2021
Roberto and his team in Plainfield were very professional, accommodating, informative and made the process as easy as possible!
Amber H. | Aug 2020
Because it had helped me a lot for its service
Mario D. | Aug 2020
Because I received a lot of amazing support and I was able to work with Roberto and the rest of the team in a fast manner to be able to close the deal with seller to the satisfaction of both sides
Adel A. | Dec 2020
Being my first time, the process was very smooth thanks to the team at Guaranteed Rate
Ivan A. | Aug 2020
Robert and his team were outstanding.
Kelli C. | Oct 2020
Loved being able to do everything online
Deborah M. | Nov 2020
Their professional way of walking you through whatever you don’t understand about refinancing makes them special. As a customer, I want to know what I am investing in.
Christelle M. | Dec 2020
Because they are very professional and helpful
Gary H. | Aug 2020
Roberto & Shqipe were phenomenal!
Mark A. | Sep 2020
Everything was quick and easy.
Trina M. | Oct 2020
Roberto and his team are really great to work with. Hassle free experience
Michael D. | Nov 2020
Due to the extreme professional service I received from everyone I worked with on my loan.
Diana D. | Dec 2020
The process was very smooth and straight forward.
Jonathan R. | Aug 2020
Everyone on the team was great. So patient and very clear on what needs to be done. The process is always smooth. My second time working with Robertos Team.
Joshua M. | Sep 2020
I always received above average service
Luis S. | Oct 2020
For all the help and the support. Vey professional officer.
Karim A. | Nov 2020
This was such a SMOOTH process!
Jessica C. | Dec 2020
Very smooth and easy process
Megan B. | Aug 2020
Everyone involved was very professional and helpful
James L. | Sep 2020
Consistent helpful communication; almost every email that requested an action item worked perfectly.
John G. | Oct 2020
Great loan officer that answered all my questions and responded in a timely manner.
Juan C. | Nov 2020
I will recommend that specific agent, he was very good
Mohamed E. | Dec 2020
I was very happy with their services and prompt responses through out the whole process.
Angel M. | Jul 2020
Roberto Delgado gave us such a great experience and that we are beyond happy with the services he provided us.
Brian S. | Jul 2020
Very knowledgeable and easy to work with
Elibaldo G. | Jul 2020
The process was pretty simple and the staff was on top of all the to do items
Jennifer R. | Jul 2020
Roberto is always extremely helpful and efficient. Excellent customer service. And the whole process is very easy from start to finish.
Erin B. | Jul 2020
Roberto was great. Very easy to get ahold of, walked us through everything as many times as needed.
Mark T. | Jun 2020
It was a very easy process to get the mortgage and Roberto was great to work with. He was always very responsive.
Tracy G. | Jun 2020
My realtor is fantastic and she recommended Roberto Delgado. Roberto Delgado is the reason why I gave Guaranteed Rate the rating of 10.
Jonathan H. | Jun 2020
Everyone was very helpful and accommodating. The process was very efficient and simple. I would highly recommend the team that helped me.
Patrick S. | Jun 2020
The entire team, specifically Roberto Delgado provided quick and effective customer service. Roberto provided quick responses and explained every part of the process in a way that was easy to understand.
Mario C. | Jun 2020
The refinance process was extremely easy, hardly any effort required on my part.
Kristen O. | Jun 2020
Great service, communication & interest rate
Zully V. | May 2020
The process went very smoothly and quick. Communication was excellent. Our Loan Officer Roberto was always very responsive, answered all of our questions, and explained everything in detail. Good rates.
Raul M. | Apr 2020
Process was fast and efficient. My representative and his team were very helpful and fast at contacting me with details.
Michael D. | Apr 2020
They always had time and explained everything right!
Maritza M. | Mar 2020
Great experience from start to finish.
Bose C. | Mar 2020
because of their experience and professionalism
William M. | Jan 2020
They did a great job on the house.
Vera I. | Jan 2020
The Lending office that I went through with Robert Delgado was amazing he was on top of it he responded promptly always answering my questions and I felt like it wasn't a lot easier process than I thought I was going to get into.
Mary Ann H. | Jan 2020
Great Customer Service
Angelina G. | Oct 2019
Roberto went above and beyond to help me get my loan and the best rate possible. Everyone in his staff was very communicative and helpful. I would definitely recommend and will make sure to contact them again when I'm ready to purchase a new home again.
Juan R. | July 2019
Friendly and excellent customer service throughout the process. I was informed of the entire process and guided along the way. The closing at my home also made it extremely convenient.
Nancy D. | Sep 2019
Roberto Delgado and his team were great to work with. I also want to give special recognition to Belinda Fornarelli who went above and beyond in providing excellent customer service. She addressed a potential obstacle with the appraisal which would have impacted our closing date. Overall, Guaranteed Rate gave me a positive experience in obtaining my mortgage and will recommend Roberto and his team to anyone looking for a mortgage or refinance option.
James N. | Aug 2019
Roberto Delgado was very honest with me and walked me thru the hole process. I was very please with this company. My closing thru without any hiccups.
Kurtis W. | June 2019
Roberto Delgado and his team were very professional and made the process so easy guaranteed rate did a amazing job.
Lewis W. | March 2019
Our loan situation was challenging. Any other loan officer would have give up on our loan. Roberto & his staff were great & saw our loan through to the end.
Gerrado G. | January 2019
Robert and his team were amazing! They made the process so smooth. They were very professional and at the same time personable, and understanding. I have already referred and will continue to refer. Thanks again for helping a. A dream come true!
David C. | January 2019
I am a first-time buyer, and Roberto Delgado helped me more than I could have imagined. He was genuinely friendly, very knowledgeable and was always there to answer my many questions with the utmost of patience. I've always heard of the stress and headaches involved with purchasing a home, but I can honestly say that Roberto made it a low-stress, pleasurable experience.
Eric C. | November 2018
I had no idea how the mortgage loan process worked. But, Roberto Delgado and his team did a great job walking me through the process quickly and painlessly. Thanks for helping me obtain my first home.
Eduardo G. | October 2018
Robert Delgado and team were an absolute pleasure to work with and always accessible. I look forward to working with them again on our next home purchase or refi.
Rob J. | August 2018
Roberto was very knowledgeable and always stepped in at the right times to keep things moving forward.
Joel R. | July 2018
It was 20 years since I bought my last home. Roberto and Maria made the process very easy. Roberto took the time to make himself available whenever I had questions. I initially was working with another lending whom I did not trust. Because Roberto explained the process he gained my trust which made the process easy.
Kevin T. | May 2018
Robert Delgado and the entire staff were a pleasure to work with. I am absolutely satisfied and would use only them on any future loans. I will always refer friends to them. Great team work! Thank you!
Robert A. | April 2018
Every part of the process was easy, fast, and efficient.i had a great experience!
Veronica C. || March 2018
Roberto and his team were on top of every single aspect of the loan. They were always there to answer all of my questions, great satisfaction after working with them.
Jorge A.S. || March 2018
He was very attentive and would always help me out in a matter of minutes ,emails calls everything was great!
Miguel I. || March 2018
I would like to share my experience with Guaranteed Rate. They helped me to finance my mortgage in very little time. I want to thank Robert and the rest of the team, they did a great job. I would recommend them to my friends and family.
Anwer S. || March 2018
Robert Delgado is great to work with, very prompt and responsive, and made the process smooth!!
Raymond B. | November 2017
Roberto and his team of highly trained associates not only made it easy, but also explained the status of the process along the way. Never once did we have to ask what was going on, when things were going to happen, etc...additionally, their processes allow for ease of document transfers, where in past experiences with other providers this was very difficult and time consuming. Overall, this was the best experience we have ever had regarding a new mortgage.
Robert B. | November 2017
Terrific start to finish.
Debra Z. | September 2017
My lender was super amazing and very efficient at answering all my questions!
Erika R. | 9/20/2017
My lender was super amazing and very efficient at answering all my questions!
Erika R. | 9/20/2017
Everyone on Delgado's team went above & beyond on helping us get into our new house in my opinion I think they should write a professional standard handbook for other companies to follow. I'm behalf of my family we would like to thank you all very much.
Leo C. | 8/9/2017
As we all know, buying a home can be very stressful. I worked with Artie Hook and Roberto Delgado. They both were amazing with the knowledge that they have regarding the loan process. I had already been through so much before I came to Guaranteed Rate. I'm so happy now that I didn't give up. BIG THANK YOUS to them both and your company. You guys are the best!!????
Jennie L. | 7/28/2017
Very efficient and friendly people to work with. Robert Delgado and his team worked very hard to get us in our dream home, and on time. Highly recommend!!!
Leon M. | 7/21/2017
Roberto Delgado was incredibly easy to work with. Responded quickly to questions and it was a smooth, stress-free process
Kathryn M. | 7/20/2017
My Team was awesome sauce Roberto, Artie, Irma, Maria and Jeanne. We appreciate all the hard work and the quick turn around. Thank you Thank you
Myron T. | 6/26/2017
Thank you so much it was such a pleasure to obtain a loan with Robert Delgado and his team. You all were so helpful and made the loan process so easy. Will recommend you to anyone we know looking for a loan company to finance a house
Joseph W. | 6/26/2017
As first time home buyers we didn't know much about the process or really anything actually and it was quiet scary; however Roberto changed all of that for us. He set up a meeting with us to educate us on the process step by step. And from there on it was easy and hassle free. We are very thankful for him and his team that made this process as stress free as possible! We definitely will be recommending Guaranteed Rate to others. We can't thank you all enough!
Dean G. | 5/22/2017
Knowledgeable and professional loan officer. Prompt and competent staff.
Ernesto V. | 5/18/2017
helped me to obtain a loan when the banks and credit unions wouldnt
Joshua L. | 5/26/2017
Great experience. Timely responses always and always available for questions.
Megan B. | 4/28/2017
Roberto Delgado and his team did a great job at staying communicated with me. He always answered his phone when I called or would call me back within the hour. Highly recommend him to friends and family.
Juan G. | 4/14/2017
It was great working with Roberto Delgado, very knowledgeable. Quick response with questions and concerns. It was great.
Cesar S. | 4/7/2017
I truly appreciate all of the hard work Roberto Delgado put in. He made the process very easy and comfortable. He was readily accessible and willing to answer any questions and concerns I had. Thank you so much!
Rhiannon B. | 1/27/2017
The team of people working to get myself and my fiancé through this process were amazing! Roberto and Maria were always very professional and available for any questions we had (we had ALOT) and they helped us meet our sellers deadline without a hitch. We are thrilled with the service we received and have already recommended them to our friends and family. Thanks again for all of your help.
Myha and Nina
Roberto and his team were thoroughly diligent and knowledgeable to help navigate the opportunities to refi and execute a new purchase. They answered every question and tracked down every detail. Simply superb!
We were really happy with Robert Delgado. He did such a great job and patiently explained every question and concern we had, and there were a lot, especially being first time home buyers. We will definitely recommend his services to friends and family.
Robert is our go to guy! I strongly recommend his services to anyone looking to obtain a loan. He is always up to date with the current world news and it's effects on the mortgage industry and rates. He is reliable and always makes himself available. Thank you Robert for always taking care of us.
John & Claudia S.
I just wanted to say how very much we appreciate everything that Roberto and his team, did to make this happen for us. I felt so comfortable knowing that I could ask my million and seventeen questions, and was never made to feel like it was not necessary for me to know and understand every part of the application and mortgage process. I worked with three other agents before I called Roberto, and they all could not have been less interested in a challenging mortgage applicant situation, which he approached head on with me. His role throughout this process meant that I could worry less, and trust someone else to take over. So, again, big thanks from Irene and I to Roberto for all of his work and attention to our mortgage and to us during the process!
Brittany W. -9/1/2016
La pasiencia y el tiempo que me dieron para esplicarme todo el prosedimiento por todo esto gracias especially to Robert thanks. “The patience and time that Roberto gave me to explain the whole process was Great! Thanks Roberto!”
Ezequiel Lopez M. | 07/29/2016
Robert Delgado was extremely helpful and very pleasant to work with, I felt comfortable and secure with him. I have already referred several people to Robert and Guaranteed Rate.
Laura D. – 7/29/2016