It is always a pleasure to work with Robert. His team was amazing and always answered my questions in a timely manner and made it a smooth process for me.
Kelly W. | October 2018
Robert and his team were Excellent! They made it understandable and Very easy. They are professional but also care about making a stressful experience much less scary.
Maralee S. | October 2018
I found your staff pleasant and easy to work with. They explained everything to me in terms I could understand. Thank you for assigning Robert to me, he was curious and knowledgeable in all the steps we took to fund my loan.
Barry C. - September | 2018
Obviously we spent most of our time with Robert, but the entire staff was absolutely amazing everyone was polite, respectful, and extremely helpful. Robert and I communicated regularly, I can’t recall a time he didn’t answer his phone for me. Truly an amazing group of individuals
Ryan A. - August | 2018
Robert and his team were awesome. Robert was always on “stand by” for us and processed everything quickly. His team was efficient as well. I would definitely use them again and refer to others. Sarah and Robert exude excellent customer service skills.
Lea V. July 2018
Robert Trowbridge is absolutely amazing. He makes buying a home a breeze. He answers questions quickly, and without hesitation goes the extra mile to make sure we understand the process. I highly recommend him!!!
Heather K. | April 2018
Friendly and professional staff. Loan officer was extremely knowledgeable and always available to answer questions. Being a first time buyer, I wasn't the least bit stressed throughout the process.
Tiffany B. - March 2018
The professionalism from Robert and his team was more than exceptional! My wife and I were stressed starting this process but Robert and his team made us feel comfortable and confident every step of the way. We couldn't have been more pleased. Thank you!!!!
Ronald W. - Funded 11/28/17
Robert is creative, personable, and always available to answer questions. He got us a mortgage on our first home after two other companies said it wasn't possible, and got us our second mortgage without hassle or delay. Extremely highly recommended!
Justin B.- Riverside, CA | Aug 2017
Robert, Sarah and everyone in the team has been nothing but a wealth of help and information. Any questions we had were answered openly, honestly and couldn't have made us more comfortable. Any time I had a question, it was surprising how easily accessible they were. Also, the appraisal and loan paperwork was done so fast and so thorough that it made the process a ridiculously easy. Thank you guys and we will definitely be looking to working with you again in the future!
- Todd F.
Robert Trowbridge was amazing! He was always available to answer my questions and explained things in a simple way that I could understand as a first time home buyer. He was even available to meet with me at a Starbucks conveniently located closer to my home if things needed to be explained using a computer and would always have my favorite drink waiting for me. :) He made this home buying experience much more enjoyable and way less stressful! I would recommend him to anyone!!
Tara V. | July 2017
Working with Guaranteed Rate made it easy for us to purchase our home. We were very pleased with Robert Trowbridge, our loan agent. He gave us the support we needed. Robert was there to walk us through the process and answered our many questions. We have recommended Guaranteed Rate to our family and our friends. Thank you, Robert, for everything.
Richard and Diana | July 2017
Robert did an awesome job! He was really helpful and made the whole process easy.
David V. | June 2017
Robert has helped me out with 2 loans and is awesome!
Dwayne P. | 05/09/2017
Excellent team thank you!!!
Jose A. | 04/17/2017
Robert Trowbridge was excellent in every way. He helped us get our dream home with a 17 day escrow. I have absolutely no complaints or no suggestions on how he can improve. He was great, and we will definitely use him again and refer our friends to him. Thank you Robert
Kristi K. | 04/07/2017
Robert Trowbridge and his team made it absolutely painless for us to navigate the loan process. We gave them quite the challenge (or so we thought) with being self-employed, IRS processes, 30 day escrow, etc. No worries, they took it all in stride and handled it like the true professionals they are. Robert was available anytime we needed guidance, clarification or simple reassurance. We've actually enjoyed the process to the point of wanting to look into purchasing additional property(s). When...
Michael H. | 03/31/2017
Mine was a difficult situation as far as clearing the way for loan qualifications and Robert worked his butt off to get everything on it's place to get the loan to go through. Thanks once again for all the effort.
Lee R. | 03/13/2017
Robert Trowbridge and his team are the pinnacle of professionalism and efficiency. When they said something was getting done, it was getting done. It is such a pleasure to know someone is looking out for our interests, and Robert did that time and time again. If I ever hear that someone is thinking of financing a home, I tell them to call Robert. Thank you all for a great experience.
Dwayne C. - 3/7/2017
Robert was very easy to work with. Explained anything and everything i needed to know or had questions on. We had a few issues with escrow and he was on top of it to keep the process moving along quickly.
Brian B. - 3/2/2017
Keep up the good service.
Mike S. | March 2017