Chaney and Shelley were great! They were awesome at replying to my emails and answering all my questions in a very timely manner. They were patient and helped a great deal!
Jillian M. | June 2019
It was a very smooth and relaxing transition more than I expected it to be I'm completely satisfied with the work that guarantee rate has done for me thank you very much.
Kenneth F. | May 2019
You guys were amazing we closed on the house in an amazing 17 days!!!! Hands down best company ever!
Jillian M. | May 2019
You guys were amazing we closed on the house in an amazing 17 days!!!! Hands down best company ever!
Jillian M. | May 2019
I tried to buy a house in the past, and I felt like I was a number to the other company. I feel like Shellie Reese and Rob Slovin took their time to explain everything to me. They were very thorough and made buying my house so easy. The Flash Close feature was amazing. When Beth came to give me my welcome gift (what an amazing touch), she even videotaped me about Flash Close. I will gladly recommend Rob Slovin and Guaranteed Rate in the future. Thank you for an easy transaction!
Keri L. | April 2019
Quick follow up and able answer all questions. Loan process was easy with online portal and customer support.
Aaron F. | April 2019
Entire team was helpful and very calming to a first time buyer/homeowner.
James N. | March 2019
Rob Slovin’s team was amazing! They kept me updated with what was needed and what was going on in every step of the process. Everyone was able to answer all of my questions.
Kirbie H. | March 2019
The entire team made everything easy for us and were on top of everything that was needed for the loan! Thank you so much!
Larry K. | March 2019
It was a lot easier than expected. Rob Slovin and his team were exceptional and held my hand through the whole process. I am now a very happy homeowner. Thank you all!
Sharlene N. | March 2019
Shellie and Chaney were extremely helpful. That made the whole process easier. They had a lot of great advice and knowledge of everything.
Matthew J. | March 2019
Rob Slovin's entire team is amazing! Each person was very professional and wonderful to work with. The attention they gave my husband and me with the purchase and their communication throughout the entire process was phenomenal! I have already begun recommending his team to my coworkers, and will continue to recommend them to family and friends, and will be back next year to refinance with them next year.
Elizabeth M. | February 2019
Rob Slovin at the Frankfort, IL. The office handled my loan. He is absolutely brilliant! His knowledge and professionalism made the process easy. Because of him, I will definitely be referring friends and family to Guaranteed Rate. Thank you again, Rob, for all your hard work.
Enrique C. | February 2019
Overall, the experience that my wife & I had with the Guaranteed Rate Team was an excellent one! From the first conversation had with Rob, through the entire loan process getting guidance from Shellie to the closing conversations with Beth. Each team member played a key role & was instrumental in us feeling confident & comfortable with our home buying experience. Thank you Guaranteed Rate!
Jonathan A. | January 2019
The officer was very pleasant and helped out in apply for the loan and was very fast in getting the loan no complications that needed more paperwork. Everything was mostly on email and was very patient. Would highly recommend people to Guaranteed Rate.
Rigoberto M. | December 2018
Rob's team made the process very easy and they were always available for any questions.
Nicole M. | December 2018
Excellent service start to finish. Rob and his team were very transparent and accommodating through every step of the mortgage process. I would highly recommend them to anyone.
Adam H. | December 2018
Rob Slovin and his entire team made everything easy. They are all very professional and answered any questions we had. Heather and I are grateful for Rob, Beth and Michelle, and everyone on the team. The guaranteed rate team made this the easiest part of moving. Thank you!
Kevin H. | October 2018
Michelle & Chaney were a dream to work with me being a first-time buyer. They were patient with me, and I was grateful for both of them walking me through each step. I am not sure this would have felt so perfect with any other company. I can't say thank you enough.
Lynn S. | November 2018
The team was great-so helpful and informative.
Patricia L. | October 2018
I had a good experience working with Guaranteed Rate. The team was very helpful in answering my questions and helping me through the process.
Jorge M. | September 2018
They were all so wonderful to work with very accommodating and helpful!
Amy D. - August | 2018
Rob Slovin's whole team was very helpful and wonderful to work with. They were all very efficient and quickly responded back on all the emails. Also were very patient with all my questions I had on the documents. The first lender I went with didn't help me too much - could not provide the loan amount I wanted but Rob's team took over quickly and was able to close in timely manner.
Janet Y. | July 2018
The entire process was just top notch. The professionalism, the courtesy , and the updates on what was going the entire process exceeded my expectations. I would, with the highest praise, recommend their services to people I hold dear. Thanks again for everything.
Jesus R. | July 2018
Everyone I worked with was awesome. Was really worried about the process but Rob and his team made it easy. Very stream lined. Easy to work with. Excellent communication. Closing was fast and easy! Thanks Rob and team! And never would I think I would get a gift from my mortgage company on my closing date! Me and my wife are beyond happy! Already have made some referrals for you guys. Look forward to a great relationship for future purchases!
Anthony J. | June 2018
Rob and his team have become friends over the years. I have used them on several occasions from my first purchase, a few refinances and finally, my recent purchase. Everyone is easily accessible, treats you with respect and doesn't mind answering questions. If they don't have an answer, they are up front and let you know and will find it for you. Great people to work with!
Karen C. | June 2018
The staff was amazing...from start to finish they were always there to answer questions and make sure my loan was completed in a timely manner. Superb service across the board
Jason C. | May 2018
I was so impressed with Beth, who actually came to our closing and was able to smooth out some issues that came up almost immediately! Her presence was very much appreciated, her knowledge extensive, and as an added plus had a great personality and helped to put us at ease during a very stressful few hours.
Sara C. | May 2018
thank you to Angie and the whole team that worked on my loan.
Vicki L. | May 2018
Easiest closing we have ever had after owning 10 different houses.
Francis B. | March 2018
Really seem to get things done and everyone worked well as a team. They made everything as simple as possible to obtain a loan from the beginning all the way to closing!
Arron N. | March 2018
From day one till the day I closed I couldn't have asked for a better team to work with. They asked for a few simple things from me and everything else they took care of. If I had any questions they would answer them right away. Everything was so easy and quick I have no problem referring family and friends to Guaranteed Rate. Outstanding Job
William W. | March 2018
You guys made home buying as painless as possible. It was great knowing that I had a team of people behind the scenes to help me out and answer questions that I didn't know the answer to.
Mitchell D. | January 2018
Our Loan Officer and just the team in itself were amazing! It was all about us and truly helped us with EVERYTHING! There was a few times that it looked like getting the loan might not happen (VA Loan) but the team behind us made sure they walked us through every twist and turn!
Sean S. | December 2017
Very prompt, professional and hassle free.
Angelina C. | December 2017
Excellent customer service all around.
Juan R. | December 2017
The entire team was great!!!!
Alexandro T. | October 2017
Excellent service all around. Thank you for a smooth journey on the purchase of my new home.
Bryan K. 09/28/2017
Michelle Reese was great, handled everything for me and not only met every expectation I had but exceeded them. Mrs. Reese reputation preceded her, at the closing everyone was glad we were working with her and Guaranteed Rate. Everything went smooth I commend her and her team for getting this done for us.
Joshua M. | September 2017
The process was smooth, Rob's team kept us informed every step of the way (Shellie in particular), and your document portal TransferSafe was ideal for knowing what was needed and keeping our information safe. Thank you for helping us finance our forever home!
Cristen A. 09/28/2017
Everybody was good and staff was very helpful. Everyone was great and helped along the way.
Joseph R. | 09/25/2017
Angie, as well as the rest of her team, were incredibly understanding and patient with me as to my many questions. This being my first home, it was very important for me to be able to understand everything that was going on. All my questions were answered and I felt as ease to everything was going on. Thank you again for making our dreams a reality!
Amy P. | 09/29/2017
We love guaranteed rate. Closed our second house and now have 4 houses in the family with Guaranteed Rate. Looking forward to closing our next property with Guaranteed Rate. Everybody at Guaranteed Rate is nice and extremely helpful. Rob, Michele and Beth and everybody else are the best. Thank you!
Jason R. 7/10/2017
They made my dream home come true with all the hard work the team does with Rob Slovin!!!! Excellent service and would recommend this company to anyone that needs help getting a loan. They treat you like you're their family, not a number...thanks Guaranteed Rate!!!!
Kathy C. - June | 2017
Rob's team made my dream home come true with all of their hard work! They provided excellent service, and I would recommend this company to anyone that needs help getting a loan. They treat you like you're family, not just a number. Thanks, Guaranteed Rate!!!!
Kathy C. | June 2017
All of the loan officers at Rob Slovin's office were wonderful, including Rob. I thank them all from the bottom of my heart!
Jamie M. - March | 2017
We loved all the help and understanding. We felt like it was working with friends. Definitely helped with my anxiety, while being understanding and patient. Really great people to work with! Highly recommend!
Nathan W. - February | 2017
Thank you so much for making this process so easy! It was our first home purchase and everyone who was a part of this process was professional, easy to work with, friendly and efficient. Shellie, Cynthia, Rob, Beth, Nathan, Jeff, Lindsey and everyone else we worked with was a super star! We so appreciate all of the time you spent making us better understand this process and making this such an easy transaction. We will definitely recommend your services to anyone looking to purchase a home....
Ananda B. – 12/30/2016
Outstanding customer service and responsiveness. The staff was extremely courteous and professional. The loan officer had a personal touch and made me feel at ease.
Cheryl S. – 12/15/2016
I have to say that this has been one of most memorable, professional, and fun processes I have ever gone through. The entire team really knew their role and how to get things done. Beth Buss gave me a plan, instructed me on what documents are needed and when. Answered all questions and concerns to my satisfaction always available by way of email, text message or verbal communication really thankful that I was able to be a client of hers, Beth really is awesome! My loan coordinator Kimberly...
Jinnie G. – 7/12/2016
Rob was amazing. Michelle Reese his colleague was absolutely terrific. They make a great team and really eased my mind when it came to buying a home for the first time. Extremely knowledgeable. Thank you so much
Cofield R - Crest Hill, IL | Feb. 2016
Rob and his team made the whole process very easy and understandable. They answered my emails and phone calls immediately, and worked with me every step of the way. Finally, they worked great in order to make sure we closed on our scheduled loan date. Rob, Shellie, Darcy, all awesome people.
Joseph B. - Joliet, IL | Jan. 2016
Rob, Shellie, Liz and the team were absolutely amazing!
Susan O.– Scottsdale ,AZ | JULY 2015
Robert was very helpful and understanding helping me thru the process
William S. – Joliet ,IL | June 2015
Rob and and his team were great! I will definitely be referring Rob and Guaranteed Rate to friends and family!
Michele D. -- 8/31/2014
Rob Slovin did an excellent job from start to finish . I would definitely do business with guaranteed rate again and refer them to anyone I know who is looking for a loan or refinance.
Scott N. -- Crest Hill, IL 1/24/2014
Rob is great, that's why I keep coming back. He does a great job. I'm very happy with the outcome. I'd recommend him to anybody.
Anthony N. -- Joliet, IL 1/21/2014
"We had a great team, they helped us every step of the way. This was our second time using Guaranteed Rate and everyone was courteous and knowledgeable. Rob and the team also made the whole process a lot less stressful by always being available for questions, and I had plenty! Thanks guys!"
David D. -- Joliet, IL. -- 11/2013
“Just had another closing and my client financed their home through Guaranteed Rate. Rob Slovin at Guaranteed Rate was able to get my client more borrowing power compared to his own bank! Rob got the loan approved and we closed quickly and my client is already in his new home! Thanks again, Rob!”
"The whole team made my experience pleasant & easy to understand. I felt the Loan Officer to go above & beyond the call of duty. I felt secure in my decision to obtain loan during the Closing Process. I found whenever I had a question or concern I received an immediate response."
Christopher F. -- Lockport, IL. -- 5/ 2013
Hey, check out this great review from Teresa about Rob!
“Rob Slovin and his team made our first time buying a home both pleasurable & affordable. Thank you so much to Guaranteed Rate for all of their help. Highly recommended!”
Teresa S. – Joliet, IL – 5/2013