What people are saying... What people are saying... Back to profile
strong response time, support, answering questions and a modern tool for getting a mortgage
Patrick W. - Tinley Park, IL | Jan 2022
Rochelle was so responsive and easy to work with.
Amanda B. - Lisle, IL | Apr 2021
From the beginning Rochelle and her team were stellar in taking care of all my questions and making the process as smooth and easy as ever.
Robin M. - Shorewood, IL | Nov 2021
Guaranteed team is Highly professional
Safdar M. | Mar 2021
A very easy no hassle no contact process which is very important during these unusual times
Angelo D. | Aug 2020
Amazing service. Very personable
Victoria M. | Aug 2020
They are great at what they do and everything was handled in a quick and professional manner.
April Y. | Aug 2020
Very helpful. Always there to answer any questions or concerns.
Christopher C. | Aug 2020
Great service, Rochelle was great
Christopher S. | Aug 2020
Communication was always great and I was received a great rate.
Justin A. | Oct 2020
They got the job done no matter what obstacles we faced.
Jeannette S. | Jul 2020
Rochelle and her team was amazing. I wish I would have went with her sooner!
Sara G. | May 2020
Rochelle was able to obtain a great APR for me, and she and her team were extremely easy to work with.
Johnny C. | May 2020
Easy to get things done, fast communication
Griselda P. | May 2020
Because they were able to go from pre approved to clear to close in less than 30 days
Gilberto C. | Apr 2020
Quick, easy and great customer service!
CHRISTOPHER S. | Apr 2020
Very fast process and very courteous and professional.
Rita S. | Mar 2020
Great rate. No issues. Perfect hands-free process.
Salomon S. | Mar 2020
I gave a 10 rating, specifically because of Rochelle Mahoutchian-Elias! I felt like she held my hand though every step of the way. This is a stressful process, but really feeling like someone has your back through it all, made me feel so much better! She answered all my questions and calls, and had a way of explaining important details in a way that I was truly able to understand this process. My husband and I, are so grateful for our home, but even more grateful that Rochelle and her team made the dream come true!
Tatiana U. | Jan 2020
Rochelle and her team are the best!
Stefan I. | Dec 2019
Rate and the agents eagerness to follow up.
Jonjie B. | Oct 2019
Very efficient and straight forward! No redundant documentation and additional requests! Thanks.
Gerald J. | July 2019
Rochelle and team helped so much with the process; we greatly appreciate the quick responses and excellent service. This made the experience seamless and easy. I loved the Flash closing and easy to use site to upload docs. The communication with the team was great, keeping us in the loop with everything. Would definitely use GR again.
Liliana P. | February 2019
Rochelle Mahoutchian and her team worked tirelessly to help us obtain our loan and we closed ahead of schedule. This wouldn't have been possible without them. thank you!
Andrew L. | February 2019
Rochelle and her team knocked it clear out of the dang park!
Carlton E. | January 2019
Rochelle & her team were able to get me a loan in less than two weeks which included Thanksgiving holiday. Miracle workers!! Great Job! This is why I used Guaranteed Rate again and will continue to use Guaranteed Rate in the future! P.S. Thanks again Rochelle & Team!!
Vasilios K. | November 2018
Rochelle and her team were incredibly diligent and transparent. They kept me informed on every aspect of the process and were patient and helpful. Rochelle, in particular, answered my questions promptly, even going out of her way to get back to me while out of town on vacation! I cannot thank her enough for helping me obtain the loan, and quickly!
Michael S., October 2018
I've already been referring clients to Rochelle when I can and was more than happy to hire her for my own personal mortgage and very satisfied with the results from her and her team, Jeanine and Tina were both wonderful to work with as well.
Elias M. | October 2018
Thanks to Rochelle, Jeanine, Amy, and the whole team for making this a great home buying experience for me and my family. It was a pleasure working with you all.
Analyn P. | August 2018
The Rochelle M. and her Team killed it! They made the process as simple as possible for me. With selling and buying for the first time I was nervous but the process went smooth. I would recommend Guaranteed Rate to anyone looking to buy or refinance. Wonderful to work with, no questions asked.
Leo D. | September 2018
Rochelle, Christina, Amy, Jeanine and Nancy were an awesome team to work with. With being a Self Employed client it is that much harder to apply for loans and they made it happen within the time we needed to. We closed on time and all necessary documents were provided to Title company so they could close with us in time. It was one of the best home buying/ mortgage lending experiences I have had and I highly recommend this team! Thank you everyone for a job well done! I will be using you for sure in the future and will recommend everyone else does as well! You guys Rock!
Paul E. | June 2018
Very responsive and easy to work with
Elizabeth W. - Chicago, IL | Oct 2022
The team did a great job communicating with us, being there when we had questions and got us to the finish line timely.
Rachel C. - Chicago, IL | Mar 2023
Their exceptional service, combined with their remarkable efficiency, made the entire home purchase process stress-free and enjoyable.
Maritza R. - Aurora, IL | Jun 2023