What people are saying... What people are saying... Back to profile
Awesome experience and support. Team Rod was amazingly helpful
Warren B. - Castle Rock, CO | Mar 2022
Rod and Rebecca's responsiveness during a challenging market, communication and assistance set them apart.
Andea F. - Edmonds, WA | Mar 2022
The team was so friendly and efficient.
Andrea D. - Chandler, AZ | Feb 2022
Excellent customer relations from Rebecca Isbell
Justin I. - Scottsdale, AZ | Jan 2022
Every experience I have had with Guaranteed Rate over the last 4 years has been great. The services is wonderful. Contacting people with questions has always been easy and efficient. Everyone has been kind and helpful.
Stephanie B. - Phoenix, AZ | Dec 2021
They were the best to work with and their refinance rate was the best.
Patricia B. - Sun City West, AZ | Sep 2021
Rod and team coordinate and communicate very well.
Dylan S. - Solana Beach, CA | Nov 2021
Becca Isbell and Rod Dennis we amazing during my loan process. Becca was clear with communication and always informed me about what I was doing and more importantly, WHY I was doing it. The whole process was smooth from start to finish because of this great team!
Lauren C. - Phoenix, AZ | Aug 2021
Rod Dennis and Becca were great to work with.
Julia H. - Scottsdale, AZ | Aug 2021
Everything was handled quickly and very efficiently.
Beverly S. - Fountain Hills, AZ | Aug 2021
Excellent service and kept me informed through the process
Robert H. - Phoenix, AZ | Aug 2021
Because Rod & Becca are AMAZING
Dave M. - Cave Creek, AZ | Aug 2021
Rod is wonderful to work with and makes the process very easy.
Nickolaus R. - Gilbert, AZ | Aug 2021
Rod and his team did an amazing job on our loan which was not easy as we are both self employed, They went above and beyond to keep it on track and get it done!!
Paul B. - Scottsdale, AZ | Jul 2021
Easy to work with , very organized and efficient
Betsy E. - Fountain Hills, AZ | May 2021
They were quick and always kept me informed about what was going on with my loan. If I had any questions, I just called and they were quickly answered
Jennifer H. - Mesa, AZ | Apr 2021
The service was outstanding! Everyone was on top of all the documents and they were professional and friendly.
Shari C. - Scottsdale, AZ | May 2021
Excellent customer service and communication. Organized and informed process.
Elisa G. | Mar 2021
The Guarantee Rate Team is undefeated in my eyes.. This is my 3rd time working with them. Its always a great experience.
Jeffrey M. | Mar 2021
Timely, proficient and explained each step
Janice W. | Feb 2021
Rod Dennis is the best at what he does, and he does it consistently
Robert G. | Feb 2021
Great experience with mortgage broker, Rod Dennis, and team!
Troy F. | Feb 2021
Ease of refi. Good communication
Andrew S. | Oct 2020
Excellent customer service.
Laura S. | Feb 2021
Great service, professional team, prompt responses, very competitive rates.
Mark B. | Oct 2020
Awesome job!!! Made the process easy!
David M. | Dec 2020
great communication on the process; ability to get deal closed with complexities
Betsy E. | Oct 2020
I have done business with Guaranteed Rate several times over the last 3-4 years and it has always been a good experience. I was kept well informed throughout the process and if I had questions they were answered quickly.
Stephanie B. | Dec 2020
Always professional and makes things easy to do with modern technology.
Terry F. | Oct 2020
Easy process, staff easy to work with
Michael O. | Dec 2020
Ease of process and communication
Joseph S. | Sep 2020
Rod's a straight shooter. He helps minimize our time wasted. It is much appreciated.
Jennie G. | Oct 2020
My whole transaction went very very smoothly. The team was up on everything and extremely responsive. We closed soo much earlier than I ever thought possible. I appreciated the fact that the same people stuck with me through the entire process. I did not feel I was passed from one receptionist to another. All very professional.
Mary K. | Aug 2020
Clarity on steps to be taken and getting back to us when we had questions in a prompt manner.
Raymond M. | Sep 2020
Ease of process and great communication
Betsy E. | Oct 2020
GR offered competitive rates and good service.
John A. | Dec 2020
Very professional. No surprises.
Lawrence H. | Jan 2021
Great process and communication.
Ryan T. | Aug 2020
Completing this very important transaction with Rod Dennis and his team was straightforward, professional, accurate, and easy due to the excellent communications. He & his team were always responsive & timely and made this transaction pleasant in addition to being completed on a fast & quick timeline as forecasted
Bruce L. | Sep 2020
Rod and Becca are the best.
Steve D. | Oct 2020
Very Professional Staff, The communications was an A+, Very well in explaining the steps and procedures that were involved in making it Happen.
Richard B. | Dec 2020
Rod Dennis and Becca..scottsdale office..great wrk!
Valerie N. | Jan 2021
Very helpful throughout the entire process
Brian L. | Aug 2020
Everything was very smooth and moved quickly
James H. | Sep 2020
great communication and easy process
Betsy E. | Oct 2020
Easy process and great communication
Jennifer H. | Nov 2020
Personal experience with Rod Dennis
Edward W. | Jan 2021
Rod Dennis and the team gave us exceptional service
Randall D. | Jul 2020
Rod is great one to deal with.
Jack W. | Jul 2020
We value our relationship with Rod and his team!
Jilliann S. | Jul 2020
Guaranteed Rate is fast, attentive, and has outstanding customer service!
Brenda S. | Jul 2020
RODS COMMITMENT SERVING HIS CUSTOMER
Phillip G. | Jul 2020
They are so easy to work with. Their portal to upload documents to them was the easiest systems I have used. They respond to phone calls and emails quickly! Answered all questions
Lennon K. | Jul 2020
Been working with Rod Dennis for years. I fully trust him and his team.
Scott S. | Jul 2020
Rod was so friendly and informative. The process was very quick and painless.
Andrea D. | Jun 2020
Super fast responses. Good technology. Rod is great. Only issue was the house we bought was processed under our names rather than our trust. Might have been my fault for not being clear or filling out something wrong, but it will be an easy fix later.
Gregory T. | Jun 2020
Rod Denis is great to work with.
Curtis R. | Jun 2020
They worked hard at getting things done
Phillip M. | May 2020
Professional and efficient
Joshua B. | May 2020
They gave me time to get all my paperwork together without rushing me
Michael B. | May 2020
Fast, effective, easy document submission
Michael L. | May 2020
Rod Dennis and his staff are great!
Teresa R. | Apr 2020
Honest fast process, great people to work with
Dana H. | Apr 2020
Everyone especially Rod, was respectful, effficient and accurate.
Lawrence E. | Apr 2020
Rod and his team were very helpful. I initially contacted hime while I was going through a divorce. He provided lots of guidance and sprung into action as soon as the judge signed the paperwork
Ashlye S. | Mar 2020
I love my mortgage broker, Rod Dennis! The entire team made it very easy and fast!
Nancy B. | Mar 2020
Everyone from the Loan Officer to the Loan Processing department were professional - honest and straightforward and promptly responded to all of my questions. They executed as a team and quickly processed my loan application while keeping me informed all along the way - no surprises - thanks
Bruce L. | Feb 2020
Very easy and they were on top of everything
Nickolaus R. | Feb 2020
Very friendly and thorough.
Blair T. | Dec 2019
Easy process, excellent service!!!
Troy F. | Nov 2019
Awesome customer service and ease of transactions
Brett P. | Oct 2019
It was a very easy process, good and quick communication.
Tricia D. | Oct 2019
EXCELLENT SERVICE, KNOWLEDGEABLE PERSONNEL.
Jerzy F. | Sep 2019
Rod Dennis and his team made the process very smooth and painless.
Robert N. | Sept 2019
Rod's entire team was fantastic to work with.... We appreciate all the hard work you did for us to save money! Thanks again!
Jeffrey M. | August 2019
Rod Dennis is fantastic and I’m a returning customer. He and Guaranteed Rate didn’t disappoint. Very satisfied customer.
Jose G. | August 2019
Rod and Rebecca are truly incredible at what they do!
Antonio P. | July 2019
The team was fast, responsive, transparent, and value-driven. I really enjoyed working with Rod and his team. Very professional experience. I've recommended his team to friends and family.
Justin R. | July 2019
The team at Guaranteed Rates were Awesome. They worked diligently on getting my refinance through. Thank you so much.
Douglas G. | July 2019
Appreciated the weekly updates as to the progress of our loan.
Valerie D. | July 2019
Rod Dennis and Becca Isbell provided phenomenal customer service during our home buying process. We could not have been happier to have worked with them and would definitely utilize their skills in the future.
Matthew G. | June 2019
Rod Dennis and Becca Isbell provided phenomenal customer service during our home buying process. We could not have been happier to have worked with them and would definitely utilize their skills in the future.
Matthew G.
After visiting traditional banks for discussion of home loans they made it seem impossible to ever receive financing for a home like we would never be good enough. After visiting with Rod he made it seem so simple and he helped us along the way. Now we have our dream home and we are so happy!
Candice E. | April 2019
Judy and I trust in Rod's judgment and decision making when it comes to our home mortgage. Rod and his team of Rebecca / Kristen /Rina let us know what to do and when items were needed. I would strongly recommend Rod and his office to all seeking mortgage help. Thanks!
Michael N. | November 2018
Rod & Becca are professional and efficient. But most of all they have integrity.
Michael W. | October 2018
They made it easy to understand the process as well as making sure every documents was in order. Communication with the team was extremely easy from emails to texts and phone calls. Everyone was helpful and there to answer any questions at anytime
Diamond A. | September 2018
Rod and Becca took such good care of us. Always efficient and quick. Very reassuring to have professionals getting the job done.
Janice C | August 2018
Rod Dennis and team were great. Worked to jump through issues and get it done!! Thanks.
Paul J. | July 2018
GR Team is amazing and made processing with such ease on my home purchase! I have to give all high kudos! Highly recommend!
Merle S. | June 2018
They were very helpful in getting the best loan for my needs. I was very happy with such a friendly staff that worked hard to make my loan go through in such a short period of time! Thank you to all!
Patricia B. | June 2018
Rod was fantastic, as was Marlene, both of them responded immediately to all my questions and made a stressful process much less stressful!
Jesse F. | May 2018
Everything went smoothly and was not overwhelming.
Courtney S.
Thank you rod Dennis you are the man thank you.
Gary S. - May | 2018
Very pleased - Rod and his team made the process very smooth and easy.
Julie H. | April 2018
Rod Dennis is a true professional and cares a lot for his clients.. Again, he was attention detailed oriented to our loan documents, communicated effectively throughout the entire process, and really went the extra mile to ensure we felt comfortable through entire home buying process.. Thank you so much Rod!!!
The Long Family-- Mesa, AZ | March 2018
Rod Dennis and his mortgage team of Becca Isbell, Kristen Graves and Rina Keller and Justin Lundberg were exceptional, professional and were very responsive to all my questions & inquiries. Their communications were timely and accurate even in light of a last minute surprise having to do with the sale of my prior home that impacted the purchase of my new home. Highly recommended and plan to refer other acquaintances to Rod's Mortgage services. Thanks for guiding us through this new home purchase as you made it straightforward and understandable - we appreciated it.
Bruce L. Sr. || March 2018
Yes!!! My service was professional and quick. I loved that my loan officer kept me informed along the way. I never had to wonder where we were in the process because I could login and see or simply just pick up the phone and ask.
Kisha S. | January 2018
Rod Dennis made the process of completing my refi as easy as possible on me and was extremely attentive to my needs throughout the entire duration of the refi. He made me feel at ease with what was happening and kept me in the loop during every step and was there for me no matter what time of day for any questions or concerns I had. Rod gave me multiple options for the possible loans I qualified for and explained in depth the pros and cons to each of them and set me up with the one that best suited my needs. I appreciate everything he did for me and will not hesitate to use him for all of my future home purchases and would recommend him to everyone I know in the market for a mortgage.
Dustin M. | December 2017
From start to finish the process was simple. I was always informed of each step either by email, phone or text. Uploading and downloading all necessary paperwork was very easy from my cell phone. Great online/app like tools to do the loan. Very competitive rates compared to other lenders. Great customer service too! Highly recommended to all.
Bryan M. | January 2018
Rod Dennis was exceptional. He was proactive and creative, never pushy, promptly answered my questions and made sure that I moved through the process in an informed and expeditious manner. I will refer anyone looking for a home loan to Rod. And although my contact with Rina Keller was not as extensive as my contact with Rod, I found Rina to be extremely engaging and helpful. Overall, a very nice job by the Guaranteed Rate team. Thank you.
Ronald S. | December 2017
We used Rod Dennis for our new mortgage. Probably not the easiest transaction he's had this year but Guaranteed Rate took care of us and provided exceptional service and follow through. I would (and have) recommended them to anyone looking for assistance with their mortgage needs.
Martin S. | November 2017
Rod and his team were fantastic the whole way through. They were able to deliver on a great rate and made sure that they closed on time...actually, they were able to close about 9 days before the deadline which was even better for us. My family and I were thrilled that we found Rod and will recommend him in the future to all of our friends and family. Thanks Rhett
Rhett N. | October 2017
We had a great experience and will definitely be recommending Rod to others. Thanks for all your hard work!
Jennie G. - September | 2017
Our loan officer was fantastic and I really appreciate the different loan products that Guaranteed Rate has to offer. I think the underwriter was excessive with the requests. I am very familiar with the loan process having obtained 3 loans in the past year. I was asked for items not requested before for my approved loans. We did get the loan closed in the end and Rod did an excellent job keeping me informed and staying on top of the file. I am a Realtor who is very familiar with the loan process and appreciate Rod and his teams' excellent communication.
Susan P. | August 2017
Rod Dennis was absolutely fantastic; he was always quick to respond, and always kept me up to date as the process continued. Thank you to him and his team for making this a great first time experience!
Taylor F. | 06/02/2017
Great communications. I knew where we were in the process, what need to be done and the expected timetables. GR understood my specific needs and desires and was 100% in accomplishing my goals. Excellent staff and follow up through emails. I have already recommended to several family members! Thanks for a job well done
John F.
Rod Dennis and his team were so professional,helpful and willing to make our process easy! Thank you Rod!!
Jose G.
Rod Dennis went above and beyond. He explained every step and never gave up on me. Rod was very professional but also took a personal interest in my unusual situation. Buying a home for me, was literally life changing; and I couldn't have done it with any other Broker. I strongly recommend Rod Dennis, and I thank him for all he has done for me and my daughter.
Amanda R. - 3/13/2017
Rod is very easy to work with. He takes care of most of the process and clearly communicates what documents you need to review and sign, what documents you need to submit, and when you need to submit them.
K. Grzybowski - 1/13/2017
Rod and the other associates with Guaranteed Rate were extremely nice and did an excellent job. Everything was explained in detail; the actual paperwork was completed online and went smoothly. I will definitely use Rod in the future.
Loan closed 12/2016
Rod Dennis made the process so easy. He is professional, knowledgeable, and very helpful. The rest of the staff kept me on track with required docs and provided outstanding service!! Great experience!
Nancy B. | Dec 2016
We chose Rod because we had just sold a condo and the buyers deals kept falling apart within a week before closing due to last minute issues on their mortgages. Rod was the only lender who was able to put together my buyers loan and it finally closed. Now I was ready to purchase a condo but there were some hoops to jump through. Rod was very honest with me from the start and suggested we set a six week closing date because we would need some extra time. He worked diligently trying all different options until we found one that he felt would work and I was comfortable with. He was always very professional, kept me informed and responded to my questions right away. His knowledge, honestly and expertise in his field are beyond reproach. I am very happy with my new mortgage and we also closed right on time. I couldn't have had a more positive experience.
Joy C. | 12/22/2016
Rod Dennis and everyone at Guaranteed Rate was great! They made the home buying process much easier and less stressful. They sent detailed explanations with each request, and were available at any time to answer questions.
Zillow review
Guaranteed Rate was great! Made the home buying process much easier and less stressful!
Brenda S. | December 2016
Rod Dennis was awesome to work with for our entire loan process and Guaranteed Rate will be my loan company for the future.
Dave M. - 12/9/2016
Our experience with Guaranteed Rate was first rate. Working with a loan officer that explained and guided us through the whole process of a home loan was a huge relief, from getting the right documents in on time and explaining the way escrow works. We would recommend this company and Rod Dennis to our friends. Thanks.
Allan C. | December 2016
Rod Dennis was fantastic through our entire refinance process. He explained everything along the way and was always there to answer any questions regardless of the time or day. He worked quickly with our time expectations. I would definitely recommend Rod to anybody looking to purchase or refinance and I would certainly want him to work with us in the future. A seamless and efficient process executed in a very professional manner.
Dana H. | 09/14/2016
Rod and team were very helpful and I can see why my realtor recommended him; we are very appreciative and happy customers!
Michael H. 07/06/2016
Rod Dennis was very professional, responsive, and kept me informed on the status of the loan throughout the entire process. Rod's responsiveness and help at the onset helped me decide to pursue my loan through his company and not shop elsewhere.
David Z. -Scottsdale, AZ | MAR 2016
Rod Dennis and his staff did a tremendous job getting us a great mortgage and keeping us updated throughout the process. We have worked with Rod twice now and would not hesitate to do it a third time.
R & E Smith. 4/12/16
" Rod Dennis did wonderful work! I really thought the video presentation was helpful in so many ways. Rod is to the point, very professional. He was prompt with information and explained the process very well. Thank you Ryan Georges"
Ryan G - Payson, AZ | Feb. 2016
Rod Dennis did wonderful work! I really thought the video presentation was helpful in so many ways. Rod is to the point, very professional. He was prompt with information and explained the process very well. Thank you!
Ryan Georges
Rod Dennis is fantastic. He was a true professional through the entire transaction. He went above and beyond for me with any request I had.
Randy K.
Rod was extremely helpful throughout our entire home purchase. He was kind and stayed in contact with us about everything. He was positive and helpful.
Michael R
This was our second loan with GR and they continued to provide excellent customer service. Rod proactively sought the best product for our situation.
Bernard J. - Cave Creek, AZ | Aug 2022
Rod and his team were amazing and got me the loan I needed. I love the house and I can't be happier. Any time I called or needed something the were their to help.
Behnam S
I felt very comfortable and Rod and everyone on his team were wonderful and helpful. I also loved that Rod sent a video of himself explaining what all the numbers meant
Delaney D. - Phoenix, AZ | Jun 2022
Great resource for homebuyers.
Keith S. - Fountain Hills, AZ | Aug 2022
I’ve users Rod Dennis twice now and each time he has had to deal with extenuating circumstances through a job loss or poor qualifications and throughout that process he has been so forthcoming and encouraging and helpf that I would NEVER choose anyone else besides him to do my loan negotiations! He has fought for me more than anyone else and I don’t know where I would be without him!
Michelle M. - Phoenix, AZ | Feb 2023
Every member of the team was exceptional. Their proficiency, patience, and friendly attitude were outstanding. They transformed what could have been a stressful and intricate scenario into a smooth, serene experience.
Christie S. - Peoria, AZ | Oct 2023
Working with Rod was great! A true professional and generous with his time. He walked me through several complicated loan possibilities and helped me find the product that was right for me and my family. There was never any pressure, just detailed information and patience with my many questions! Another mortgage broker tried to get my business but I told him I was working with Rod at Pinnacle. He said, "If I have to lose business to someone, I'm happy to lose it to someone so professional.
Thomas F
Rod and his team are amazing and efficient.
Jerame S. - Mesa, AZ | Jun 2022
Always there to answer questions
Janice W. - Goodyear, AZ | Aug 2022
They worked hard to obtain my business
Ronald B. - Chandler, AZ | Nov 2022
Rod and team were wonderful to work with. Very responsive and helpful
Morgan E. - Scottsdale, AZ | Feb 2023
Excellent work all around.
Jared A. - New York, NY | Apr 2023
Rod, was super timely, communicative, personable and efficient. A pleasure to do business with!
Brian H. - Scottsdale, AZ | May 2023
This is my 3rd loan and and had 2 refi’s with Guaranteed Rate..excellent service! Thanks Rod
Kevin F. - Chandler, AZ | Jul 2023
It was an honor and a privilege to be able to work with Rod Dennis, Sherry and the entire team. Made our first time home buying process a breeze and answered every questions we threw at them (which was a lot)!
Logan H. - Peoria, AZ | Oct 2023
I felt completely supported during this transaction. Their communication was stellar with quick turnaround. Friendly and professional team.
Kathleen M. - Phoenix, AZ | Nov 2023