What people are saying... What people are saying... Back to profile
Ease, convenience, responsiveness to questions and helpful nature of officer and processors
Dustin G. | Jun 2020
Everyone worked so well together to make this a smooth process for me.
Donna D. | May 2020
Their communication was very vice and keeper me in the loop on the next steps and process.
Yuriy M. | Apr 2020
Ron and his team were excellent is assisting me with my first home purchase. He was very responsive, helped answer any question I had, and checked in with me consistently. Great team and I would definitely recommend them to a friend!
Kelsey B. | Feb 2020
friendly, easy to work with
Jeffrey O. | Feb 2020
As a first time home buyer, words cannot express how pleased I am with Guaranteed Rate and in particular with my loan officer, Ron Bruno (and his team). They were extremely communicative and available throughout the entire process. I could not have asked for a better experience! Many thanks!
Gary K. 06/29/2016
Both my wife and I will heartily recommend Ron to any of our friends who are looking to refinance. During this whole process was extremely helpful and patient for us. He willingly guided us through the daunting tasks of paperwork, document verification, and the signing of the final loan papers. To begin the process I called our friend, real estate agent Austin Chen, and asked him if he had anyone he would recommend for our mortgage refinancing. Almost before I finished the question, he suggested Ron Bruno to us. I certainly see why he did.
Jim W. - 2/27/2015
Mr. Bruno was very helpful and took his time with me through my entire home purchase. From the starting point of submitting all the necessary documents (pay stubs, W2, bank statements) to the finishing point he was there and communicated well. Questions that I asked and wanted to be more knowledgeable of when purchasing a home; he answered them which made my home buying purchase better and with much ease. I would definitely recommend him for anyone buying a home or refinancing a home. Thank you so much Mr. Bruno as I trusted you in my process of owning my own Home.
Rushell W. - 2/17/2015
Ron was excellent throughout the entire process. He is very knowledgeable and took the time to explain all of our options to us in detail. His communication and responsiveness sets him apart from others we've worked with, and we're very happy with the result.
Rob J. - 4/23/2015
I would highly recommend Ron to anyone needing help with a mortgage. He was thoughtful and understanding and quite responsive. Due to various reasons, my loan was not a cookie-cutter situation and required a lot of extra work and finesse. Ron was there, with a great attitude, every step of the way. Not only did he turn around my loan quickly, but he battled the dragon and got the VA to do their job! Ron did fantastic work and I would definitely use him again.
David E. - 8/12/2015
Ron helped me with my refi... He was great!!! He made what could have been a painful experience a great experience! Use him!!! He was quite helpful and politely pushed me to get things done on time - which I needed... Call him!!! You will not be sorry.
Ed C. - 8/18/2015
Ron was great through every step of the process. I contacted him before I started looking to get a sense of what my purchasing capacity would be. He did a great job of walking me through my funding/borrowing options. He kept in touch while i was looking at houses (without being too "in touch"). The house I ultimately pursued was a short sale, and that was an arduous process - luckily dealing with Ron was not. He was immediately responsive anytime I was in touch or had any questions, very good about explaining things in detail. Would highly recommend!
Deirdre O - 8/28/2015
Ron is a great guy. Very patient and super committed to helping us. He took the care of taking our calls at almost all times and even during some weekends. If we buy another house in the future, we would definitely want his help again. Thanks Ron!
Carlos M. - 8/27/2015
Ron worked with us on a home purchase involved with our move to LA. He was a great help, frequently going above and beyond to help us resolve questions throughout the entire pre-approval & purchase process. Very highly recommended. He made this process as easy as possible.
Carl G. - 9/13/2015
I highly recommend working with Ron! As a first time home buyer, he was patient and available to answer all of my questions (which was a lot) regarding home mortgages. The process of buying a home in Los Angeles is quite arduous, but he made it a breeze with his responsiveness, positive attitude, and knowledge. He's always available, even on the weekends, and is quick to respond and work with your real estate agent. I wouldn't have my new home without his help! Thank you, Ron!
Amanda K. - 9/4/2015
Ron has been so incredibly helpful, kind, caring and reliable during our home buying experience. Even on the weekends, he responded quickly to any emails. He got us the best rate and helped us close in time! Ron is incredibly knowledgeable, friendly, and I don't think we could have done this without him! Thanks, Ron.
Stephanie L. - 8/27/2015
Ron made the process very easy for me, and was very knowledgeable about mortgages and finance in general. Working with him was a breeze. I highly recommend Ron as a finance resource.
Jerry B. - 12/17/2014
I highly recommend Ron and his team. He is honest and thorough, making you feel comfortable throughout the process. Ron was able to put together a plan for us and our unique situation. I am thrilled and proud to own a home because of Ron and his great lending group.
Natasha B. - 12/5/2014
Responsive, reliable and professional throughout. Expertly led us through the process in plain English. Kept us informed of potential upcoming complications before they happened. Would definitely use in the future.
John G. - 9/8/2014
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