What people are saying... What people are saying... Back to profile
Because of thr professionals like Ross Asato who work with us patiently and effectively.
David W. - Wahiawa, HI | Aug 2022
Working with Ross and his team was super easy and efficient - always pleasant working with competent professionals who also happen to be nice people :)
Amapola D. - Honolulu, HI | Apr 2022
Ross Asato was an absolute gem. Was always available for our questions and so relatable. He stuck with us during this tough time for first time home buyers and gave us the confidence to feel like we could actually be local home owners in our home state!
Brina T. - Kailua, HI | Aug 2022
Ross Asato. We shopped around for VA home loan lenders for months, and chose Guaranteed Rate because Ross was consistently the most informed, educated, flexible, and supportive component through our first-time home-buying process. Our home selection to closing process lasted 1-year, during which time we went through 3 real-estate agents, juggled challenging and conflicting professional and personal situations. Ross was the consistent team member through our process, and led us to the real-estate agent that we trusted enough to finally close with. Give that man a raise or an advancement--he''s your MVP.
Georgina T. - Honolulu, HI | Nov 2023
Loan Officer Ross Asato who assisted us was incredibly knowledgeable and answered our questions thoroughly. He went above and beyond for us, taking appointments in the evenings and weekends to accommodate us and walked us through the process so there was no misunderstandings. Ross was friendly and hospitable, as well as all the staff we encountered at Guaranteed Rate. We were updated on the status of our loan daily. I couldn't be happier with their service.
Sandi Y. - Kaneohe, HI | Apr 2022
Our loan officer Ross as amazing with communication and making sure we were on track for a flash close. He kept us very informed with what would be due and when it would be due.
Alexis B. - Honolulu, HI | Aug 2022
The team here gave us their bedt! Ross was a delight and took care of everything so we could just focus on moving in!
John J. - Honolulu, HI | Apr 2023
Great service by Ross. Very quick and proactive.
Robert N. - Honolulu, HI | Sep 2023
Everyone at Guaranteed Rate was so helpful, friendly, and easy to work with!
Elise K. - Honolulu, HI | Nov 2023
Process was quick and competent mortgage officer helped the process. Ross Asato was diligent and provided assistance to close the deal with the seller.
Haris G. - Lake Oswego, OR | Mar 2022
Rated a 10 because loan officer was very patient in answering all questions thoroughly, and persistent in seeing his clients through till the end.
Gabriel O. - Waipahu, HI | May 2022
Ross has been tremendously helpful throughout the whole process. As a first time homebuyer, he simplified the tasks and explained everything clearly. We were able to close in the short duration of a month due to their hard work. I needed to close fast due to relocation for work, and their team were able to accommodate. Closing on your home brings joy to you and them. I am happy to recommend them all first time home buyers.
Ka Lung S. - Honolulu, HI | Aug 2022
Hassle free, high level of professionalism, very knowledgeable, and easy to work with in ball aspects
Jonathan K. - Kailua, HI | Mar 2023
My agent, Ross Asato, had great attention to detail and communicated well.
Hillary S. - Honolulu, HI | Apr 2023
Financials were explained thoroughly by my loan officer Ross
Ian B. - Marine Corps Base Hawa, HI | Aug 2023
Ross was amazing to work with and answered every question I had quickly and in a way that I can easily understand
Jung Woo P. - Mililani, HI | Sep 2023
The people that we communicated with were always available for questions and concerns. Very transparent through the whole process. They made feel like we were priority #1. Our broker Ross Asato is absolutely the BEST! would highly recommend him and the team to anyone.
Trenton N. - Kapolei, HI | Jan 2022
Ross Asato and his team provided outstanding service at the last minute and were able to secure a loan within a week. Ross is very professional and incredibly responsive, and is very easy to work with. I will most certainly work with Ross in the future!
Chanelle T. - San Jose, CA | May 2022
Easy process and I was aware of progress every step
Antonio C. - Ewa Beach, HI | Aug 2022
Ross did an amazing job with our loan and was always on top of it. He was responsive whenever we had questions and kept us updated throughout the process. We closed way earlier than scheduled. Guaranteed great experience.
Joe Michael A. - Kapolei, HI | Sep 2022
bc Ross is awesome and got us an amazing rate!
Dindell C. - N Charleston, SC | Oct 2022
Great communication, fast response time. The process was well explained and any questions I ever had were answered fully.
Paige H. - Great Falls, MT | Dec 2022
The team is very knowledge on VA loans and very transparent
Joseph M. - Honolulu, HI | Mar 2023
This rating has more to do with the loan officer than the company itself. Ross Asato was the perfect person to assist us in this transaction and we will forever recommend him to people we know!
Eddy E. - Waianae, HI | Apr 2023
Ross Asato is very helpful, but more importantly knowledgeable about VA home loans and market trends.
Julius M. - Honolulu, HI | May 2023
Consistent quality service.
Ryan A. - Ewa Beach, HI | Jun 2023
Ross Asato was absolutely wonderful and jumped through every hoop and hurdle in order to assist me
Robert P. - Honolulu, HI | Aug 2023
The quality and how quickly we got this loan processed and done is a huge thing for buyers who want to buy quickly regardless of the constrains of inspections, etc. Also preparing of personal credit and Ross making sure we can get the best loan possible.
Marianne Joy L. - St. Louis, MO | Sep 2023
Ross made it very easy for me to apply for the loan and throughout the entire house-buying process. He always reached out to me first and kept me up to date with everything along the process. He is very knowledgeable and was able to answer all of my questions.
Ian P. - Kailua, HI | Oct 2023
Working with Ross and Amber was a pleasure! Straightforward and very quick to respond. Ross was very thorough and patient with explaining any questions that we had.
Samuel Y. - Ruston, WA | Nov 2023