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Roy was great! Would not hesitate to contact him in the future if the need arises. Thank you!
Helen C. | Aug 2019
Roy Loo was so kind, patient and approachable. He kindly welcomed all of my "many" emails and was so patient with me when I needed things explained to me. When I was stressed about something, he had a way of reassuring m and calming me down. I could not possibly more pleased and satisfied.
Kristine S. | July 2019
Next time I buy a house I'm going to pay cash. The whole process is exhausting.
Barbara H. | May 2019
Roy Loo processed our application for a refinance loan quickly and elegantly. He explained the loan options available to us, was very clear with his requests for documents and promptly responded to our questions. His service was outstanding. It was a pleasure working with such a professional.
Konstantin K. | May 2019
Roy Loo is the best. He takes care of everything and makes sure the transaction is smooth.
Lawerence T. C. | June 2019
This was our third home purchase with Roy and, as usual, he was a pleasure to work with.
Eric S. | May 2019
I have to say Roy is the best. Explained to me what I didn’t understand and a one point allowed me to talk about my concerns/problems without judgement. He kept me updated on the loan process. I will definitely recommend Guaranteed Rate and Roy to any future buyers I may know.
Vanessa M. | May 2019
Roy Loo is an amazing asset to your team.
Timothy R. | April 2019
Roy Loo was bet helpful, kind and pleasure to work with. He helped us throughout the whole process and answered all of our questions. He made it easy and less stressful.
Katherine F. | April 2019
This is the second time I have used my loan officer. He is AWESOME!! My husband and myself would follow Roy Loo to whatever company he ends up in and will recommend him to EVERYONE!!
William V. | September 2018
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