What people are saying... What people are saying... Back to profile
Excellent customer service and timeliness
Kristina S. - Chicago, IL | Mar 2022
Smooth and communicative transaction
Timothy W. - Tinley Park, IL | Sep 2021
Roy Lux, helped immensely, he took my fears away and directed me to doing exactly what I needed to do to purchase my home.
Jean B. - Tinley Park, IL | Aug 2021
From the very start Roy L. was very patient and thorough when answering a plethora of questions.
Kozetta P. - Matteson, IL | Aug 2021
Our Lone Officer Roy was Amazing, Responsive and kept us up to date on the entire process.
John M. - South Bend, IN | Jun 2021
Very friendly staff and always there when I had questions
Carl R. - Highland, IN | May 2021
Great communication and quick and easy refinance process
Matthew M. | Aug 2020
Roy Lux was fantastic and walked e through entire process with very good communication throughout.
Tadeusz P. | Oct 2020
Everyone I worked with was knowledgeable, professional, and helpful.
Ryan D. | Dec 2020
Excellent service..Roy Lux
Linda P. | Feb 2021
Roy Lux was great to have he got me a great deal and he will good at explaining everything to me
John M. | Aug 2020
Very easy to work with and great help with questions
MARY M. | Oct 2020
Roy Lux was the person we dealt with at Guaranteed Rate. He was the absolute best referral we could have got
Steve W. | Nov 2020
I have already referred a friend!
Thomas S. | Dec 2020
Amazing customer service and incredible rates, of course!
Joshua C. | Jan 2021
Roy Lux was always professional and answered all my questions
Theresa M. | Jul 2020
excellent service kept me very informed
JAMES N. | Jun 2020
Great customer service which included detailed explanations of what to expect and what needed to be done.
Jeanine Z. | Jun 2020
Everything was very smooth and everyone was very professional.
David S. | Jun 2020
Customer Service was excellent!
Lori G. | May 2020
Quick responses and kept us informed during the whole process
Jerome O. - Orland Park, IL | May 2022
They are the best, also they care about their customers.
Jacqueline H. - Chicago, IL | Aug 2022