What people are saying... What people are saying... Back to profile
Rudy did a great job and keeping me informed and closed SUPER QUICK!! Closing virtually caused some anxiety, but that wasn't Rudy's fault.
Christine H. - Chicago, IL | Aug 2021
Because they are very good at what they do and always guides us throughout for a smooth closing.
Vianney M. - Des Plaines, IL | Sep 2021
Rudy and the overall online process was good.
Jason C. - Loda, IL | Jul 2021
Mr.Rudy Lopez and his team were amazing to work with. They took their time to explain everything and made us feel comfortable with our choices.
Dhan M. - San Antonio, TX | Jun 2021
Rudy Lopez was fantastic to work with
Colin R. - Dallas, TX | Jul 2021
Timely, personalized service. As first time home buyers, Rudy Lopez went above and beyond in making us feel comfortable with the entire process and was ready to answer even the most minute questions.
Kalyan Sunder S N. - Chicago, IL | Jul 2021
Because they simplify everything and makes it easier for me to understand the whole process.
Vianney M. - Des Plaines, IL | May 2021
Our officer Rudy Lopez was so organized and so knowledgeable about the process. We are 1st time homebuyers and he made the process so easy for us.
Kathryn O. - Chicago, IL | May 2021
I think the team did a good job answering the questions I had and keeping me updated throughout the process.
Joy J. | Mar 2021
I AM QUITE HAPPY WITH THE SERVICE AND ATTENTIVENESS PROVIDED ALONG THE WAY
Olga L. | Mar 2021
Thorough, timely, and Rudy Lopez is the best
Karolina Z. | Mar 2021
Rudy and his team are phenomenal. They help make the process feel seamless.
Sandra S. | Mar 2021
Great with customer service and answering questions
Vladislav F. | Nov 2020
Great communication, easy process to understand, easy to trust, fast and efficient process.
Tino N. | Feb 2021
It was easy and everyone at Guaranteed Rate was very helpful.
Grace P. | Aug 2020
Rudy and his team were great, he kept me in the loop the entire process and set my worries to ease.
Franklin V. | Nov 2020
Rudy Lopez and his team were very knowledgeable and professional. They made the process go smoothly.
Don Einar C. | Aug 2020
Great service; clear communication.
Mark A. | Nov 2020
They are amazing and so easy to work with.
Colleen S. | Jan 2021
They are proactive and they work on the best interest of the client
Maria M. | Aug 2020
The staff is very helpful and knowledgeable. They helped you understand and guided you before making the best decisions.
Pachara S. | Oct 2020
The Guaranteed Rate team lead by Rudy Lopez made getting a mortgage quick and painless.
Gabrielle B. | Nov 2020
My agent Rudy Lopez. He is very knowledgeable and efficient.
Janis B. | Dec 2020
I get straight answers and a sense of urgency.
Jeffrey R. | Jan 2021
The refi was quick and easy.
Allen T. | Aug 2020
Excellente service. Closed as expected.
Richard Q. | Sep 2020
Everything was perfect > entire process was smooth and everyone involved in making my new purchase was beyond helpful
Dominick P. | Oct 2020
Because the team was very timely and had good communication with all parties involved.
Elinore C. | Nov 2020
Everyone in Rudy's Lopez Team was very helpful.
Cleofas U. | Dec 2020
Rudy and his team did great job in refinance keep up the good work
Sanjay J. | Jan 2021
Easy, straightforward, relatively quick process
Frank A. | Jul 2020
My overall experience was great and very happy
Shibu T. | Jul 2020
Rudy Lopez and his team were outstanding! They did a great job walking us all the way through the process of refinancing.
Joshua J. | Jul 2020
Got it done for a good rate and a Expedient time.
Thomas G. | Jun 2020
All online and smooth paperwork
Sanjay J. | Jun 2020
Very attentive and efficient
Pamela L. | Jun 2020
Everyone I encountered that work for guaranteed rate has been very helpful and understanding.
Dolores S. | May 2020
Excellent and professional service
NADINE A. | May 2020
Outstanding service, Rudy Lopez was a pleasure to work with.
Michael V. | Apr 2020
Great experience the team explained everything thoroughly and answered all our questions
Heriberto H. | May 2020
Solid guidance from GR's personnel, great electronic options for those of us who are used to scanning and uploading, constant updates on status of application process.
Margaret W. | Apr 2020
fantastic and knowledgeable team!
Elizabeth S. | Apr 2020
Because Rudy Lopez is the best and I trist him!
Heidi B. | Mar 2020
My loan officer Rudy Lopez is great. Very friendly, organized, and thorough throughout the refinance process.
Janis B. | Mar 2020
Very easy to work with, explained process well and kept us updated throughout the process.
Margaret D. | Jan 2020
The Mortgage Broker we had Rudy Lopez was both brilliant and knowledgeable. He took the time to educate us and gave us the needed push and confidence to buy our first home. I will highly recommend Rudy and his team to anyone looking to purchase a home.
Nyasha S. | Jan 2020
excellent communication and explanation
Luis A. | Jan 2020
I looked that it was electronic and easier to complete process. Rudy was good about following up.
Keelah M. | Dec 2019
I had the pleasure of working with Mr Rudy López he is highly professional and was very through in answering all of my questions.
Silvia B. | Dec 2019
Rudy Lopez was an exceptional loan officer.
Jeffrey R. | Dec 2019
The customer service is beyond amazing.
Sandra S. | Dec 2019
My experience with Rudy Lopez and his team were outstanding.
Sonia M. | Dec 2019
Very satisfied with service.
Christ L. | Oct 2019
Rudy Lopez and team did great job
Ryan A. | Oct 2019
Rudy and his team guided me thru the process and were very helpful and honest
Daniel R. | Sep 2019
Rudy Lopez is awesome! Working with him to complete the process from start to end was easy and stress-free. I will work with Rudy at GR again.
Mir Hasan H. | Aug 2019
My loan officer Rudy was fantastic. He made the whole loan process easy by letting me know exactly what to expect at each point in the process. He kept me informed as to where I was in the loan process and always answered any of my questions. Rudy was phenomenal and it is because of him that I think so highly of Guaranteed Rate.
Janis B. | June 2019
Rudy was with us from start to finish and the loan process was very clear and simple. Rudy has a very good knowledge of real estate and loan. He made sure we understand everything regarding the new loan and he even picked up at 10 pm when I called him. Very highly recommended, will use Rate.com for all my future loans and will also tell my friends and family to call Rudy for any new or refi loan or any type of loan. 1st call Rudy before calling anyone else I guarantee you will be happy too.
Sanjay J. | April 2019
Working with Rudy made the whole loan process very easy. He took the time to explain and walk my wife and I through the process from beginning to end. I would strongly recommend Guaranteed Rate. A big thanks to Rudy and all the staff that helped us buy our home!!!!!
Juan R. | March 2019
I felt very supported and protected and I liked my rates. Everything was nice and smooth on Guaranteed rate side. My loan officer did extra work and follow ups, when I went on vacation over seas. He still managed to contact me or call me, even it was very difficult and there was a time difference of 7 hours as well. He just found time to inform me or guide me. I trust him and if I ever will think of purchasing another property I will definitely will be come back customer.
Ivana O. | March 2019
I would like to send my gratitude to Rudy Lopez He has been there helping me with every step. I believe he has the motivation to get the job done. I am so highly satisfied. Very Happy working with Rudy .
Sonia M. | March 2019
Rudy Lopez was extremely informative and very quick to respond to any question my husband and I had. He had worked with us for the last year and a half on providing us information on many different home scenarios. I would recommend Rudy Lopez to anyone going to buy a home in need of a loan.
Kimberly R. | February 2019
Made home buying less stressful.
April O., October 2018
I was very pleased of the service I received at Guaranteed Rate. I had great and reliable interaction with Rudy Lopez, Kelsey George, and Darcy Buckert , who frequently provided the necessary details and gave complete, detailed answers to all the questions I gave about the numbers and legalities throughout the process. I highly recommend Guaranteed Rate services in your efforts to secure a square loan and work through the details. I was very satisfied with the team and their efforts.
Christopher M. | September 2018
Rudy Lopez and his Team are a blessing! I felt that he truly values his clients. He listened well to my requests and promptly responded to my questions. He's very patient, accommodating and knowledgeable! I will surely work with him and his team again!
Don Einar C. | July 2018
I thought the process as going to be a total headache. Thanks to all the people involved in the process, everything ran smooth. My loan officer was constantly reminding me and making sure I had all the documents turned in on time and was available 24/7 to answer all my questions and concerns. Thank you.
Teresa G. | July 2018
Rudy was very helpful in all possible way. Would recommend him for everyone!!!
Egle S. - June | 2018
Rudy Lopez was incredible. He and his team held our hand every step of the way as first-time homebuyers. Rudy was cool, confident, and patient when educating us. There was never a moment to be confused on the process or paperwork because the team kept in close communication, calling or emailing with progress updates or requesting documents. We are overjoyed with our home, price, rate, everything!
Crystal K. | February 2018
Wow! This was the easiest refinance ever. I am self-employed and Rudy’s team made the process so simple. With Guaranteed Rate’s online process I never had to leave my place of business and closing took place at my home. Love it, love it.
Onel L. | May 2018
Rudy and his team were very easy to work with. Rudy specifically ensured that I was well supported and provided clarity on any questions I had. He was not hesitant to provide knowledge to areas in which I may not have understood to ensure I was making well informed decisions for my self and my future. He was also very patient through my first home buying experience. Thank you!
Loralee G. | JUNE 2018
Rudy and his team were great!
Matthew G. | May 2018
Rudy Lopez was an amazing loan officer. He was always very honest with me, and didn't tell me that I could afford more than I could. I felt that I could trust him very much. I was a first-time homebuyer, and he made me feel very at ease.
Jennifer H. | March 2018
Rudy was everything I expected and more! I would definitely use him again in the near future.
Jamie M. - May | 2018
Rudy Lopez and his team made the whole process seem very easy. He was really awesome about letting know me of any updates and in general what I needed to do, what documents I needed to submit and a general timeline for everything. I'm very happy to have been able to work with him and his team.
Karla E. | May 2018
Rudy Lopez made the whole process easy from beginning to end. He didn’t just give us a mortgage loan, but he educated on each step along the way. He kept us well informed so we knew exactly what we were getting ourselves into for the next 30 years. Without Rudy, we wouldn’t have this wonderful home to call our own.
Jeanel C. - April | 2018
Rudy is great to work with. He's very experienced in handling any issues that come up. His team also does a good job of communicating and staying on top of anything.
Evan W. - Funded 12/6/17
Rudy Lopez, Colleen, Darcy Daniel and everyone else who were involved with us are top notch professionals. This was our first time buying a home, and the process went very smooth with no issues. Rudy was extremely involved, putting our minds to ease every step of the way, and explaining every detail of the process. I could get in touch with him day or night regarding a question or concern, and he would respond quickly. I will definitely be sending business to Guaranteed Rate in the future. We love our new home and would like to thank Rudy and everyone at Guaranteed Rate.
James K. | 09/15/2017
Rudy Lopez was very helpful, efficient, and professional. He made sure we had everything in order before it was even needed to make sure we had no problems at closing. He is very well organized and makes what could be a stressful process, very stress free. We couldn't have done this without him and his support and knowledge. He went above and beyond.
Emily H. | 07/12/2017
The online portal for uploading documents and keeping me informed of the current step in the process was wonderful. My loan officer, Rudy, was so responsive and personable which allowed me to feel completely comfortable when making any decisions. The closing went so smoothly, both agents, the lawyer and title company representative commented on how reliable and quick getting the confirmation of funds is with Guaranteed Rate as compared to other companies. I will definitely be recommending your services to all my friends in need of loan services.
Megan D. - July | 2017
I was never in the market to buy a house until I saw the property I just purchased. Not only was I firmly convinced the process was extremely difficult but I was absolutely not one of those people that have planned for this and new what was coming. From the first phone call with Rudy Lopez he made everything clear to me and until the very last moment answered all my questions (still does actually) and cleared all confusions. His answers were always clear, always took the time to make sure I understood what I needed to do and prepared me for each step with all the information I needed to make a decision. Thank you!
Rudy Lopez demonstrates great character, and has truly helped me to understand, the complexities of obtaining a home mortgage loan. He works tirelessly to make sure that everything goes as smoothly as possible, and communicates in such a pleasant and straight to the point manner. He shows an interest in you, the person, and makes you feel like you may be his only client. I learn a lot, when I speak with Rudy. And finally, Rudy sincerely wants to help you make the best decision, that works with your financial situation, and does what he can to help you fulfill that dream of home ownership.
Vincent N. - 3/23/2017
Rudy Lopez was exceptional during the whole process. Thank you for everything.
Mir Hasan H. - 3/22/2017
Rudy Lopez is very thorough and patient on the entire process. He explained every detail and made sure we understood the mortgage process. I am happy working with him and looking forward to work with him in the future. Thanks Rudy!
Justin Z. - 3/21/2017
Rudy Lopez was outstanding from start to finish. He came highly recommended from a sterling financial adviser and he did not disappoint. Thank you Rudy!
Daniel C. - 1/11/2017
Rudy Lopez has been great, he was always available and he would get back to you in a bit. He always would explain the process if we had questions. Very ethical and accurate.
Joanna H. - 1/10/2017
Rudy, our loan officer made the process very easy for us. He kept us up to date with the loan and helped us through every step of the way.
Lilia M. - 11/25/2016
Rudy Lopez and his team were so helpful and knowledgeable and made this process as easy as possible for me. I will be recommending anyone I know who is looking for a house to contact Rudy for loan information. Thank you!
Jerianne G. - 10/5/2016
The process was timely, my Loan Officer, Rudy, took time to explain things to me and was easy to reach. Thank you!
Adekonla A. - 8/22/2016
Rudy Lopez made the whole experience as easy as can be. He explained every single detail of the process along the way to ensure we had full understanding of everything. He touched base with us often to also mentally prepare us for what's to come and that put us at ease alot of times especially for being first time home owners. When we closed it was everything Rudy had been prepping us for and it went extremely smooth. Thanks to Rudy we absolutely love our experience with Guaranteed Rate and would continue to do business with as well as promote it to our family and friends.
David L. 3/14/2016
Rudy is an amazing Loan Officer. I'm a Real Estate Agent so I've experienced many different loan officers and Rudy is by far, the best one I've encountered. So of course, it made sense for me to use the best in my own home purchase transaction. :)
Cyndy D - Chicago, IL | Feb. 2016
At a time where greater regulation makes it more arduous and cumbersome, Garanteed rate made this one of the easiest mortgage processes I have ever experienced. Rudy sold me. He was very helpful, honest and straight forward and he met the price of the other mortgage companies that I had been talking to. He really helped me get the best deal.
Stuart M. 10/22/2015
I cannot say enough to showcase the effort of Rudy and his Guaranteed Rate team. They were consistently prompt in communications and always accommodating to my needs. As a first time buyer the support and guidance provided a tremendous level of comfort during a complex and potentially overwhelming experience. A huge debt of gratitude to Rudy for his efforts and guidance. He truly made the lending/home buying experience one that is without doubt reassuring and gratifying. I would recommend his service and those of Guaranteed Rate to anyone I can, and certainly will! Thanks again Rudy.
Michael D. (part three) 07/22/2015
Closing was organized and having Rudy present meant the world to me as I finalized the details and made the home buying experience a reality. Throughout the entire process Rudy made himself available to field calls and answer questions no matter the time of day or complexity to the request. He was always forthcoming and informative. More importantly he was understanding and patient. Without question I would recommend Rudy, his team and Guaranteed Rate to anyone.
Michael D. (part two) 07/22/2015
Rudy was beyond helpful and accommodating throughout the home buying/lending process. As a first time buyer his guidance was valued and comforting during what can be a strenuous experience. Rudy's guidance through a potential cumbersome ordeal assisted in the flow of the process and understanding of the requests. Rudy's insight into the lending world and associated home buying experience were critical factors in the overall buying experience. His guidance and understanding of the underwriting process allowed us to close a week early with no issue.
Michael D. (part one) 07/22/2015
Rudy Lopez is awesome and would recommend working with him to anyone. He is very dedicated to his work and strives to get the best for his clients. The team of Rudy Lopez had excellent service, timely advise and reliable responses. I would recommend anyone I know to work with this team for any lending services.
Ashley R. – Chicago, IL | Feb. 2015