Who is your typical customer and what questions do they typically have?
Veterans. What is the required credit score to get a VA loan. Do I qualify for a VA loan with the service I performed. Can I have multiple VA loans at once.
What specific steps do you use to help your customers find the best home loan for them?
Debt to income. Whenever advising a customer on anything I put myself in their shoes. I explain to them with their current debt to income ratio I would not exceed a loan amount of _____.
What are the top 3 misconceptions people have about the home loan process?
For Veterans: 1.) They need a high credit score 2.) They need money down to buy a home 3.) Their DTI is too high
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
The VA Regional Loan Centers. they are located here
What provides you with the most satisfaction in your job as a Loan Officer?
Serving those who have served us. (Veterans)
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
Hockey and I have 2 young daughters that take up most of my time before and after work.