What people are saying... What people are saying... Back to profile
My seller was extremely difficult and the GRate team was extremely professional in dealing with it. Great communication, follow ups, and I never felt like I was not being taken care of.
Brandi B. - Saint Paul, MN | Sep 2021
Application process very smooth and easy.
Ralph P. - Covina, CA | Sep 2021
All the people I worked with at GR were very knowledgeable and helpful. This was the first we purchased a home and we required a bit of handholding and instruction, everybody at GR provided us all the help we needed.
Beth T. - San Antonio, TX | Sep 2021
Our experience was such a great and easy experience. The people were friendly and knowledgeable. The communication was awesome. It ended up taking place during a hard time for us. We were under evacuation and the temperature just rolled with it and made it happen. We really appreciated the hard work and diligence!
Megan K. - Junction City, CA | Sep 2021
Rapid processing and frequent communication.
David M. - San Francisco, CA | Aug 2021
Quick, easy, they handled the pain in the neck stuff
Patrick K. - High Ridge, MO | Aug 2021
The team was able to quickly put together my loan on a tight time frame and stayed in touch during the process explaining everything on the way.
Kevin G. - San Marcos, TX | Aug 2021
They have a very easy process that is easy to do on line. When I needed to speak with someone they were very friendly and answered all my questions.
Dave P. - Rogersville, MO | Jul 2021
no issues, everything smooth
Ryan M. - Spring Valley, CA | Jul 2021
Customer service was excellent.
Gregory C. - San Francisco, CA | Jul 2021
Ryan is outstanding! He did what he said he was going to do, gave pricing like he said he would, and followed up as he said he would. The support staff was responsive and efficient! I have been a mortgage lender for 31 years and you did everything right!!!
Rachel D. - Albuquerque, NM | Jun 2021
great communication and service
Randall W. - Chicago, IL | Jun 2021
Everything was very easy and fast. You guys do a really great job of streamlining everything.
Clinton F. - Phoenix, AZ | Jun 2021
I liked their professionalism and clarity of explaining the process.
Martha R. - Houston, TX | Jun 2021
The service was excellent and efficient
Bertrand R. - Phoenix, AZ | Jun 2021
Excellent rates, low costs.
Ronald F. - Farmington, NM | May 2021
The process was easy and everyone was helpful. They really helped through each step and explained everything to expect
Jessica B. - Willow Springs, IL | May 2021
Fast responses, good rate, easy to work with
Aaron C. - Seattle, WA | Apr 2021
Everything was smooth and painless
Christopher F. - Jacksonville, FL | Apr 2021
Great customer service from Ryan Sullivan and his team. Good communication and follow through.
Patrick F. - Peoria, AZ | Apr 2021
Ryan and his team were available, attentive, helpful and professional.
Elsa R. - Tucson, AZ | Apr 2021
Great interest rate. Great customer service from everyone involved in the process.
Maurice T. | Mar 2021
Because it was smooth. The reps each answered my questions without being annoyed at us being first time buyers
Alicia M. | Mar 2021
Ryan Sullivan was awesome to work with!
D''Lane S. | Mar 2021
Great Customer Service, Friendly and user friendly service
Joydeep S. | Mar 2021
Ryan and Catrina were very helpful and easy to work with. The process was extremely easy and painless.
Jeremy P. | Mar 2021
Easy to get a hold of for any questions, knowledgeable staff, great customer service especially from loan officer Ryan Sullivan. Didn''t spam me with calls/emails but still kept me in the loop of what was going on. Very responsive whenever I had a question on anything. WAY better than anyone I worked with from my previous 2 mortgage companies. 10/10 in my book.
Scott P. | Mar 2021