Sam has been our Loan officer for years. He is always helpful and a great partner to work with. He always makes our loan process smooth and efficient. Thank you, Sam and team. John and Maria Baugh
John B., October 2018
Sam Seps has been our Loan officer for years. He is always helpful and a great partner to work with. He always makes our loan process smooth and efficient. Thank you Sam and team.
John B. | October 2018
We are first time home buyers and Guaranteed Rate made it so easy for us, they explained everything step by step, we are so thankful for their service!
Carlos T. | October 2018
My experience with Guaranteed Rate was fantastic! Guaranteed Rate helped me on several occasions. The application process was easy and simple to follow. Their customer service was phenomenal. They handled the entire process efficiently and their service exceeded my expectations. I highly recommend Guaranteed Rate and plan to utilize them for future loans.
Laura P. | September 2018
It was much easier experience working with Sam than with someone at a bank or CU.
Anthony C. | July 2018
It was a great experience to work with guaranteed rate.
Yunis A. | May 2018
I could not have asked for a better experience. From beginning to end, Guaranteed Rate was a perfect example of what customer service should look like. There were no surprises and no hidden fees. Lovely people to work with. I would recommend them to everybody I know!
Carolyn B. | May 2018
It was a great experience to work with Guaranteed Rate!
Yunis A. | May 2018
This is my first experience with Guaranteed Rate and I am absolutely certain it wont be my last. Sam and his team were fantastic. Everyone was exceptionally helpful and friendly, communication couldn't have been better. I was kept informed of each step and I was never left wondering what was going on. I will certainly be sharing my experience with any friends or family that are looking for a home loan! Thank you Guaranteed Rate for your excellent employees, customer service, and hard work.
Jorge S. - May | 2018
This is my first experience with Guaranteed Rate and I am absolutely certain it won't be my last. Sam and his team were fantastic. Everyone was exceptionally helpful and friendly, communication couldn't have been better. I was kept informed of each step and I was never left wondering what was going on. I will certainly be sharing my experience with any friends or family that are looking for a home loan! Thank you Guaranteed Rate for your excellent employees, customer service, and hard work.
Jason S. | May 2018
Sam Seps and his team was very responsive and provided information on a timely basis. They kept me informed every step of the way in the process.
David A, - May | 2018
Sam Seps and his team were very responsive and provided information on a timely basis. They kept me informed every step of the way in the process.
David A. | May 2018
Sam Seps is absolutely the best!!!!
David B. | February 2018
Since day one the whole process was very quick and easy. Everyone at Guaranteed Rate was amazing and kept in touch with us through the whole process. They managed to answer all our questions and concerns. We are very happy we chose this company to do our loan.
Glenn N. - April | 2018
Thanks for all the help, especially thanks to Sarah! Nice meeting you guys!
Clifford K. - March | 2018
Sam Seps the branch manager and his team were awesome, very professional, friendly, easy to work with, fast and quick to respond. I felt I could trust Sam, he is a very kind and honest man.
Consuelo C. | March 2018
Things couldn't have been easier. Electronic document signing, efficient loan processors(s), a very rapid closing from application day-less than three weeks and more.
H.R. - Funded 2/28/18
Sam Seps and his team were definitely on top of things. Obtaining our home financing through them was a very good experience.
Stephen H. | March 2018
Sam Seps and his team worked hard and fast closing our loan, making our first home purchase pleasurable!
Thomas C. | February 2018
Things couldn't have been easier. Electronic document signing, efficient loan processors(s), a very rapid closing from application day-less than three weeks and more
H.R. | February 2018
They made the whole experience of buying a house wonderful and exciting. Any questions I had, the whole team was ready and available to answer them for me. I’ve already been able to recommend them to a coworker and I can only wish I could do more. Thank you guarantee rate for the wonderful service.
We have used Sam when we purchased our home and was very satisfied with his professionalism so when we decided to refi we knew who we wanted to use. Sam is very good at what he does. His professionalism,honesty and integrity make him the man he is.
Edward G. - Funded 12/11/17
Sam Seps is the best!
Coralyn A. - December | 2017
Our loan officer was Sam Seps and he was very helpful and informative through out the process. I also use him in my Real Estate business every chance I get. I refer him many clients and will continue to do so.
Ralph B. | November 2017
Sam Seps was amazing to work with. He made himself available whenever we needed him. He worked hard for us and made our experience great.
Colby H. - November | 2017
Sam Seps and his team are superstars!
Henry S. | November 2017
Sam Seps was very helpful in our refinance. He always kept us up-date through emails and phone calls. It was pleasure work with Sam and Guaranteed Rate.
Charles J. - Funded 10/11/2017
Sam Seps and Sarah Hayes are two of the best lending agents in the housing market today hands-down. I have purchased two homes through or with the help of Sam and his team. I also have done a refi with Sam and his team, three experiences that have been exceptionally wonderful to deal with and super easy. I never once felt rushed and everyone was so very helpful in making things clear for me and easy to handle on a very detailed timeline basis. Can't wait to purchase another home in the future....
Alex Z. | October 2017
Sam and Sarah are the best!
Curtis H. | 09/13/2017
Sam and Heather are awesome!!! I will recommend them.
Katrina H. | September 2017
Sam was very personable and accessible throughout the whole process. We are very happy about everything and will be sure to recommend Sam to anybody we know looking for a mortgage or refinance. Thanks!
Austin P. | 08/30/2017
All steps of the way was efficient, friendly and expeditious. Overall great experience.
Lynn W. | 08/18/2017
Sam, our lender was very helpful, prompt, and kept us informed every step of the process. It was his professionalism that we decided to give our business to guaranteed rate. I would recommend all my friends and anybody to Sam and Guaranteed Rate. The support group at the local office were Sam helped us were also professional and we're very precise with are loan needs. I would consider Sam and his team a great asset to Guaranteed Rate.
Amilio K. - Funded 8/23/17
This was quick, easy and painless. Sam Seps was awesome
Jean Marie B. - August | 2017
Sam Seps and his team made buying a house extremely smooth. We were in a rush and they understood that. A little over two weeks we already closed escrow. This is my first time buying a house and I am using a VA loan. I've heard it can take forever but this was just perfect. My family and I are very thankful for this team and I am already talking to coworkers about my experience. Thank you for helping us we really appreciate it. I can't say enough about how happy we are with this process.
Joshua M. | August 2017
Sam and his team were great to work with during the process! Highly recommended them for all home loan needs!
Amanda P. 7/25/17
Sam Seps and his team did a great job for me!
Jeffrey H. - July | 2017
Sam Seps is always the best.
Karen H. - July | 2017
Sam Seps was amazing. Professional, honest, and and pleasure to do business with.
Christina R. 7/19/17
Sam and his team are great! He is now helping us with another project. I would not recommend any one else. Thank you Sam and your team!
John P. | July 2017
Our Loan Officer Sam Seps really made the loan process comfortable answering all our questions along the way!
Adelyn P. | 06/27/2017
Had a great experience and dealing with Sam Sepps was a pleasure
Anthony A. | 06/21/2017
Sam Sepps made the entire process easy and is extremely trust worthy. I will be recommending him to anyone I know.
Maurice S. | 06/07/2017
Sam saved my whole home buying experience. I initially was in the process with another lender who completely dropped the ball. At last minutes while my other loan was almost to underwriting, I made the call to Sam to see if he could meet the deadline only giving him about 19 days start to finish with my loan. Sam made it happen and was an absolute pleasure to work with. I bragged and bragged about him to my realtor who urged me not to switch lenders at this stage in the process. My realtor was...
Daniel A. | 05/24/2017
Sam Seps is the best loan officer I've ever worked with! I've already given his name to several people. He made the process so easy!
Linda S. | 05/08/2017
I could not have asked for a better team to work with on this entire loan process. Sam Seps and Sarah Hayes worked very diligently to help move my loan process as smoothly and efficiently from start to finish. Their prompt responses to all of my questions, their flexibility to work around my busy work schedule, the ease of signing documents when it was convenient for me (during the late night hours at the end of my work day), to just their professionalism and knowledge, was all top notch. Thank...
Carlito G. | 05/01/2017
Sam Seps did an amazing job with our loan! We can't say enough about our appreciation and how he provided excellent service 24 hours per day, 7 days per week. I rarely refer business unless it exceeds my expectations, and I have extremely high expectations, but Mr. Seps is absolutely on that short list. My family is lucky to have Sam looking out for our best interest and he has earned our business for life
Daniel L. | 05/04/2017
Sam is a wonderful individual that can work with anyone. I look forward to working with Sam again.
Lisa K. | 04/26/2017
Sam Seps and his team are truly amazing! Made this home loan the easiest we have ever experienced! Completed the loan in 21 days! Answered calls before and after hours!!!! Every time we had concerns, Sam and his team was there to explain! We have and will continue to refer people to Guaranteed Rate because of Sam and his team. We will use Guaranteed Rate for all our purchases in the future.
Perry R. - 2/28/2017
From start to finish Sam Seps and his team were incredible. They were professional throughout the process, answered our questions along the way, and did everything they could to close the loan as quickly as possible. I could not have imagined the loan process being any more seamless and easy. Thank you!
David R. - February | 2017
I worked with Sam Seps throughout the process of buying my first home. He was incredibly helpful and made himself available at all times. Anytime I would contact him, he responded immediately! He always answered my questions, and overall made this entire process stress free!
Jamileth I. - 1/23/2017
The process was the quickest, simplest and easiest process ever. We so appreciated the updates and quick closing. Thanks to all the professional gang at Guaranteed Rate
John E. - 1/12/2017
Sam Seps and his staff were extremely accommodating to both the seller and buyer. They went out of their way to meet with both at times that were convenient whether during normal business hours or other times as needed. They kept track of the progress of the loan on a regular basis and notified us well in advance of anything that was needed from either the buyer or the seller. We would be very happy to recommend their office for any needs of our family/friends.
Ephrem L. - 1/10/2017
You never know what tomorrow will bring, fate is the weight of circumstances, and circumstances can change. It's nice to know you have options... Thank You you for a fast, smooth, loan process!
David S. - 12/27/2016
Everything went really smooth, hassle free, and convenient.
Andrey A. - 12/12/2016
Sam Seps was very helpful, always there for questions and with great follow up. I am very happy to have worked with him on my loan.
Michael V. | 12/15/2016
The loan officer, Sam Seps, who handled my loan was the most courteous and professional individual I have done business with in a long time.
Andrew M. | December 2016
Sam was great and I would recommend him to anyone looking for a lender.
Kyle B. - 11/14/2016
Sam Seps is wonderful to work with! Thank you!
Travis M. | 11/30/2016
Sam and his crew did a great job, hit my loan in a timely manner and did everything he said he would. GOOD JOB!
Mitchell F. - 11/17/16
Sam was awesome! Always on top of it and kept us updated through the whole process. Thank you again Sam, as always, you were great!
Garrett M. | November 2016
Sam Seps is a top notch person, his team and follow up are excellent!
Alex Z. | November 2016
The process from application to approval and funding of our loan was professional, personable and efficient. The prompt and direct communication with our Loan Officer kept us well informed throughout all phases of our loan. Without a doubt, I highly recommend Guaranteed Rate as my number one lending institution! Thank you!
Michael C. - 11/4/2016
Our loan officer Sam Seps was outstanding! He explained what was happening in real time and explained what was going to occur. We really can't say enough great things about him and the rest of the team that he works with. I would personally like to thank you all for making this home buying experience painless and easy!
Max N. - 10/25/2016
Thanks to Sam Seps, everything went smooth and was very easy to refinance my home. I saved over two-hundred dollars a month and got my interest lowered. Thank you!
James S. | October 2016
Sam was very easy to work with and very knowledgeable about the loan process. I felt at ease and found it easy to trust the process. Sam made himself available for any questions or concerns that I had and communicated with me personally to make sure my concerns were dealt with. The process was smooth and professional with every contact. Thank you.
Jerry H. - 9/28/2016
Sam Seps did an awesome jod guiding my wife and I through the refi process. Answered all my questions and made himself available at all times of the day. Would definitely recommend friends and family to contact Sam for there mortgage needs. Thank you very much Sam and Guaranteed Rate for your undivided attention to our needs.
Luis D. - 9/30/2016
We've used Sam, our loan officer, on a previous loan and would use him again, and again!
Matthew V. | 09/07/2016
Great experience. Sam Steps is a great combination of friendly and professional. Explained information and steps along the way. Great guy!
Angela S. -Hemet, CA | AUG 2016
Sam Seps did a amazing job. I'm glad he was able to make this experience with Guaranteed Rate the best one I have had. Thank you Sam!!! I will tell everyone I know to use Guaranteed Rate.
Roosevelt J. - Long Beach, CA | AUG 2016