What people are saying... What people are saying... Back to profile
We had a great experience re-financing our mortgage with Guaranteed Rate.
Max C. - Tampa, FL | Jul 2021
Because my loan officer was attentive and the process was smooth and when I had questions at any time they were answered quickly
Sonia B. - Lutz, FL | Jul 2021
Shannon really helps with knowing and understanding the process. Responds in a timely manor and very knowledgeable.
Rima K. - New Port Richey, FL | Jul 2021
Shannon Summer and Nicole Vilet and the rest of the team were great to work with.
Daniel M. - Tampa, FL | Jun 2021
No run around. Very efficient. Second time I have bought a house using Guaranteed Rate.
Kevin L. - Apollo Beach, FL | May 2021
The people involved in execution were excellent: Amanda Lebiszczak & Nicole Viola.
Peter L. - Centereach, NY | May 2021
Very professional personnel and excellent timeframe
James H. | Aug 2020
Shannon and team were efficient and are always professional!
Michael K. | Oct 2020
Everyone was so responsive and helpful throughout the entire process.
Sydney M. | Aug 2020
Professional and clear advice and information. Fast response time. Easy to communicate with.
Johnny B. | Oct 2020
Because Shannon Sommers and her staff worked endlessly, day, evening and weekends to complete our mortgage financing
David S. | Jul 2020
Friendly staff, and great delivery on what was promised
Juan S. | Jun 2020
Shannon Sommers was amazing. Incredibly prompt and thorough with every detail. She was very patient and spent a lot of time explaining everything - even taking time on weekends to hold our hand through the process. She really made the process very pleasant! She GOT IT DONE... and quickly. I will recommend her (and Guaranteed Rate) to anyone I know looking to a lender for any financial needs.
Anne M. | May 2020
Excellent process all through especially with lead team - Shannon
Olaitan I. | Apr 2020
Very organized and easy to find info
Anthony S. | Mar 2020
Shannon Summers and her Team was so understanding with our lack of TEC Knowledge They (the team) walked us through everything.
William S. | Dec 2019
Good communication, constantly keeping me informed on the progress of the loan
Jose J. | Oct 2019
Dealt with them in the past so good track record.
Steven S. | Oct 2019
Great service. Have recommended you to 2 parties and 1 is already closed
Marvin C. | April 2019
Shannon was terrific throughout the entire process. The timeliness of her follow-up and her attention to detail is beyond exceptional. Also, her advice and guidance on all matters related to Real Estate was especially helpful considering I am new to the Florida market. She is very good at her job.
Michael A. | February 2019
Good service and timely help got us our retirement home, and we couldn’t ask for more. The ladies who helped us, Shannon’s team were outstanding, and if they can put up with me they can handle anyone.
Steven S., October 2018
Shannon is amazing to work with! We love her! This is the second deal that she has helped us with. Shannon always looks out for her clients' best interests and it was a wonderful surprise when she stopped by the closing. I felt like we were a team working together with Shannon, Michele, my husband and me. All of us working hard together to accomplish our dream of buying a new home. Thank you so much to Shannon and Michele!!
Holly G. - September | 2018
Great customer service and a smooth and easy process.
Christopher J. - August | 2018
I really like to thank Shannon Sommers she is very hard working person and helped me a lot she have great customer service and great experience.
Amgad Z. | May 2018
Shannon Summers provides the most outstanding customer service I have ever received. Shannon is knowledgeable, personable, and quickly establishes a rapport with a potential borrower. She makes herself available day or night to promptly address concerns or answer questions. She is truly an asset to Guaranteed Rate and in a competitive market, the exceptional service she provides may make the difference on a borrower selecting Guaranteed Rate. com. I highly recommend her to anyone in need of mortgage financing.
Cathy G. | March 2018
Shannon was awesome to work with! Was always available to answer questions and kept me informed! So relieved that they helped to make this home purchase so smooth!
Stacey R. - March | 2018
Thank you so much for working with me through the "Holy Grail" mortgage process. You were always available. It was very appreciated. Happy Holidays!
Cathy G. - Funded 2017
Shannon and team were great to work with. They were knowledgeable and very responsive.
Gwynn S. | January 2018
I'd like to say Thank you!!! This team is amazing, always ready to answer any questions. Honest, and courteous. Made all my anxieties about the house buying process smooth. This team explained in terms I could easily understand, and most importantly addressed all my concerns. Thank you!!!
Juana H. | October 2017
To whom it concern: I had the greatest and professional experience in working with Shannon. She is one wonderful and knowledgeable individual that I ever met in this area.
Melvin B. | 09/26/2017
My loan officer worked with me. She texted, called &/ or emailed to keep me current on the status of my loan. I appreciated her kindness & patience.
Petra M. | 09/20/2017
Really enjoyed working with Shannon Sommers.
Cathy B. - Funded 8/23/17
Communication is great. Process is very fast & efficient.
Nam N. | 07/12/2017
Shannon Sommers was very thorough and diligent. She was extremely organized and the way she handle the loan made it easy to obtain a loan!
Yasmin B. | 01/27/2017