What people are saying... What people are saying... Back to profile
We had a smooth experience, everything was completed on time.
Holly H. - Chicago, IL | Apr 2022
Sharbel and team were incredible
Gabriel I. - Chicago, IL | Apr 2022
Everyone I worked with was amazing!
Juan M. - Chicago, IL | Apr 2022
Simple, complete, professional, helpful. No real surprises. Team was responsive at all hours on any day throughout the process.
Christopher C. - Chicago, IL | Apr 2022
Great people and great speed of service.
Leslie W. - Chicago, IL | Mar 2022
I have recommended Guaranteed Rate to friends and colleagues!
Emily K. - Chicago, IL | Apr 2022
Professional, smooth and supportive experience.
John S. - Chicago, IL | Mar 2022
Sharbel and his team were amazing and always there to help along the way!
Jason K. - Chicago, IL | Mar 2022
Everyone was friendly and helpful. Everything was smooth and not stressful.
Madlin A. - Elk Grove Village, IL | Mar 2022
Sharbel Shamoon exceeded all expectations and was excellent to work with. Sharbel was a consummate professional, knowledgable, and most of all communicative throughout the entire process. Would recommend him to anyone looking for someone who is looking for great customer service and a great person to work with.
Andrew N. - Chicago, IL | Mar 2022
Amazing service. The response time on questions, comments or concerns is UNMATCHED. Sharbel Shamoon team responds by phone & email. I am repeat client. My bank of 30yrs was terrible & Sharbel's team crushed it.
Kelley S. - Glen Ellyn, IL | Feb 2022
Liked Sharbel, his initial quote was accurate
Matthew C. - Chicago, IL | Feb 2022
Sharbel and his team are extremely professional and attentive!! We were able to close quickly with no issues. Sharbel put so much effort into making my purchase a smooth and easy transaction, it was as if I was his only client!! Complete “white glove” service! I sincerely appreciate everything a Sharbel did to for me to close on such a great home!!
Georgette S. - Vernon Hills, IL | Feb 2022
Sharbel and his team is super friendly, patient and responsive. They explained everything in detail and made sure I was comfortable with every step. The whole process was efficient and easy.
Yunyi T. - Chicago, IL | Feb 2022
They were helpful and the team was a pleasure to work with.
Robert P. - Chicago, IL | Feb 2022
Sharbel Shamoon and his team
Lindsay G. - Chicago, IL | Jan 2022
Very easy, quick process. Pleasure to work with.
Jared B. - Glenview, IL | Jan 2022
Sharbel Shamoon is as first class as people come!! Pleasure to work with will refer family in future
Michael M. - Lockport, IL | Dec 2021
Sharbel Shamoon and his team went above and beyond to help with this deal. This is the second time we worked with him.
Michael M. - Morton Grove, IL | Dec 2021
Sharbel was excellent to work with
Lydia M. - Chicago, IL | Dec 2021
Sharbel and team were awesome
Joshua K. - Chicago, IL | Dec 2021
Extremely professional, helpful, and made the process easy!
Katherine D. - Chicago, IL | Dec 2021
Great follow up and communicating what is needed during the mortgage approval and closing process.
Angela P. - Mokena, IL | Dec 2021
Because Sharbel is the GOAT!
Michael R. - Northbrook , IL | Dec 2021
Second refi and all has been so smooth
Carl V. - Northfield, IL | Nov 2021
It was a easy smooth experience
Yolanda A. - Chicago, IL | Dec 2021
It was a seamless process that went so smoothly that I didn't have to change any of my daily routine. The team was excellent to work with.
Steven I. - Skokie, IL | Nov 2021
It was an amazing experience. Quick and easy.
Marie S. - Chicago, IL | Nov 2021
Excellent service team and Sharbel's knowledge and insight in the mortgage market is exceptional.
Andrey G. - Glenview, IL | Nov 2021
Because Sharbell is the man.
Denis T. - Skokie, IL | Nov 2021
Great rate, quick reposes, overall good experience
Nathan C. - Chicago, IL | Nov 2021
Sharbel made the transaction so easy and was very knowledgeable
Derek D. - Chicago, IL | Nov 2021
Hard-working team that was able to clear my loan for losing in less than 2 weeks.
Larsa K. - Skokie, IL | Oct 2021
I can't say enough good things about the team I worked with at Guaranteed Rate. The support, guidance, and assistance I received was so appreciated, and I'd recommend them to anyone who I looking for a lender.
David A. - Chicago, IL | Oct 2021
They made the process extremely easy. We are currently out of state and they handled everything for us so that is was amazing easy loan application and process
Andria H. - Woodbridge, VA | Oct 2021
Sharbel Shamoon and his team make the process efficient and allow the buyer to be very well-informed.
Natalie J. - Chicago, IL | Oct 2021
The entire team was professional, always available and communicating the process to me in a way that, as a first time home buyer, I understood. I couldn’t recommend Sharbel and his team enough!
Jillian S. - Chicago, IL | Oct 2021
Sharbel and his team were fantastic and made buying my first home a breeze. They answered every question I had and made me feel confident about my future!!
Carly N. - Chicago, IL | Oct 2021
The whole refinance process went smoothly and I was updated frequently as every step in the process was completed.
Roopkanwaljit K. - Vernon Hills, IL | Oct 2021
Sharbel and his team was active, communicative, professional and flexible.
George S. - Chicago, IL | Oct 2021
Everyone representative I dealt with at GR was enthusiastic and super nice. They made me feel comfortable and optimistic every step of the way, even when we ran into obstacles.
Angela D. - Chicago, IL | Oct 2021
The process couldn't have been easier from beginning to end.
Breck M. - Chicago, IL | Oct 2021
The team made it very simple to get approved, even though it was a complex situation. Also, they worked hard to get me closed even when there were problems with a concurrent sale closing that had problems with funding.
Christopher P. - Chicago, IL | Oct 2021
Sharbel and his team working on my loan in record time. They always answer the phone, always.
William D. - Arlington Heights, IL | Oct 2021
Sharbel did a fantastic job and made the process seamless
Clayton D. - Chicago, IL | Sep 2021
The process was easy and no stress.
Deborah C. - Oak Park, IL | Sep 2021
Excellent communication and service.
Carol R. - Chicago, IL | Sep 2021
Sharbel and his team went above and beyond to assist us - from our initial call with him where he gave us an overview of the entire home-buying process (which was so helpful to us as we were first-time home-buyers), to closing day, where he came with us to our final walkthrough and pushed through a slew of last-minute changes to our contract. He and his team are incredibly professional, knowledgeable, and eager to assist, and made what might have been an overwhelming first-time buying experience as smooth and easy as possible.
Cailin G. - Chicago, IL | Sep 2021
Sharbel was responsive and knowledgeable
Traci J. - Land O' Lakes, FL | Sep 2021
Because Sharbel got me the keys in 17 days. Unbelievable.
Huso S. - Rolling Meadows, IL | Sep 2021
Everyone was very nice and knowledgeable and easy to work with and did a great job.
Scott S. - Orland Park, IL | Sep 2021
My experience with the team, they were quick and the application process was easy! Our mortgage broker, Sharbel Shamoon, is the best. Worked with him previously and followed him to Guaranteed Rate!
Kelly M. - Chicago, IL | Sep 2021
Sharbel and his team were top notch professionals all the way through the process
Silas B. - Saint John, IN | Sep 2021
Sharbel was amazing and made it so simple. Sharbel answered my questions, got me a lower rate. It’s win-win-win.
Carrianne S. - Chicago, IL | Sep 2021
Because I received seamless around the clock support, guidance, and assistance from Sharbel.
Amy B. - Chicago, IL | Aug 2021
The process was extremely easy from start to finish and everyone we worked with was wonderful!
Leonard Y. - Des Plaines, IL | Sep 2021
I've recommended Sharbel Shamoon in the past and will continue to.
Jack D. - Chicago, IL | Aug 2021
Excellent experience with our loan officer, extremely responsive and supportive
Charles W. - Chicago, IL | Sep 2021
Sharbel was very responsive and willing to work with me regarding any questions.
Fatima C. - Hoffman Estates, IL | Aug 2021
Service was excellent and Sharbel's team was extremely easy to work with
Michael K. - Chicago, IL | Aug 2021
Worked with them before and the process was easy.
Astina K. - Chicago, IL | Aug 2021
This was my first home purchase. Sharbel Shamoon helped make it one of the easiest purchases I’ve ever made.
Mohammad M. - Skokie, IL | Aug 2021
Great support from the team I was able to work with.
Jamie D. - Chicago, IL | Jul 2021
The team at Guaranteed Rate was exceptional to work with from day one. Organized and thorough and great communication.
Robert C. - Chicago, IL | Jul 2021
Had a great experience with our mortgage broker Sharbel Shamoon.
Lisa B. - Chicago, IL | Jul 2021
They were easy to work with and responsive
Jennifer R. - Chicago, IL | Jul 2021
Hands on service and professionalism.
Russell P. - West Point, NY | Jun 2021
Very easy and straightforward
Alan Z. - Skokie, IL | Jun 2021
Excellent service and seamless interactions and platform.
Jamie G. - Chicago, IL | Jun 2021
Outstanding responsiveness from entire team.
David G. - Northbrook, IL | Jun 2021
Very reliable and quick with results.
Clint W. - Skokie, IL | Jun 2021
This is not our first time using Guaranteed Rate, and Sharbel Shamon never fails in delivering extraordinary customer service. He is patient, understanding, considerate, personable, approachable, trusted, dependable, and more. The staff and team at GR are efficient and never fail to respond to our needs.
Nina Y. - Morton Grove, IL | Jun 2021
Very good customer service. Very prompt.
Timothy N. - Ogden Dunes, IN | Jun 2021
Sharbel and his staff where amazing to work with.
Adil M. - Evanston, IL | Jun 2021
Because Sharbel and his team are awesome!
Michele W. - Highland Park, IL | Jun 2021
Because Sharbel listened to what we were trying to accomplish, helped us learn what we had to do to get it done, and stood by his word the whole way through.
Alexander M. - Chicago, IL | May 2021
Sharbel and his team were so amazing and so so patient with me throughout this process.
Lisa A. - Arlington Heights, IL | May 2021
As a first time home buyer not knowing what I was doing, they did a fantastic job of explaining things to me and how everything was going to work. They also were very responsive and on top of things throughout the whole process.
Jonathan C. - Chicago, IL | May 2021
The team was very helpful and on top of everything.
Jamie A. - Chicago, IL | May 2021
Sharbel Shamoon was absolutely PHENOMENAL and was a guiding light every single step of the way. I have closed five transactions with Sharbel over the years, and there is literally no one else I would want to do business with.
Rebecca G. - Chicago, IL | May 2021
Sharbel Shamoon is a class act. His support, knowledge, and relationship building were instrumental to our positive experience.
Jose T. - Cicero, IL | May 2021
Prompt and accurate communication throughout the process.
Prabakaran M. - Naperville, IL | May 2021
Sharbel Shamoon Professionals professional!!!
Shanty Y. - Lincolnwoof, IL | May 2021
The customer service provided was outstanding. It makes the home buying process that less stressful.
Tina Y. - Streamwood, IL | Apr 2021
Exceptional Customer Service
Nathaniel D. - Downers Grove, IL | Apr 2021
Sharbel and his team were so easy to work with and fast.
Ramon O. - Arlington Heights, IL | Apr 2021
Sharbel and his team were exceptional
Lindsay G. - Chicago, IL | Apr 2021
Sharbel and his team were very easy to work with, get a hold of and were very thorough. Also because of their follow through and availability, and their accessibility.
Jeffrey D. - Niles, IL | Apr 2021
Sharbel and his team have streamlined the home buying process. They have excellent client service methods. I was always made aware of what is to come next and never left in the dark.
Samira A. - Skokie, IL | Apr 2021
Very Good service and KIND People!
Marco M. | Mar 2021
Easy to work with, responds quickly, transparent when information is available, nice step by step portal
Jingtin L. - Chicago, IL | Apr 2021
Sharbel and his team were beyond great! I have worked with him before and knew he was the right guy! Everything was made as easy as possible and my husband and I couldn''t be more pleased with everyone on the team!
Zainab K. | Mar 2021
Sharbel Shamoon and his team were exceptional in every respect. Sharbel is an all-star; I cannot say enough about the superb client service he provided. He was available and responsive, and had an answer to all our questions.
Michael W. - Chicago, IL | Apr 2021
Sharbel and his staff did an amazing job.
Patrick W. | Mar 2021
I had a very positive experience
Maria P. | Mar 2021
Excellent communication by knowledgeable and friendly experts that made the refi experience a breeze.
Andrey G. | Mar 2021
Very helpful throughout the process and very personable staff.
Karyn B. | Mar 2021
Excellent service. Sharbel was awesome!
Lilia S. | Mar 2021
Fantastic customer service and team
Julie N. | Mar 2021
Easy closing process, very responsive
Michael G. | Mar 2021
This is my 3rd mortgage or refi with Sharbel.
Jennifer G. | Feb 2021
They were all so friendly, attentive and made this process SO easy!
Julia B. | Feb 2021
Sharbel was awesome to work with. Transparent and honest. Loved his personality and working with him
Neil D. | Feb 2021
Sharbel Shamoon was awesome and honest thought the entire process.
Sergio M. | Feb 2021
Sharbel is the best in the biz, so easy to work with and talk to you. Guides you, step by step
Sargon Y. | Feb 2021
Sharbel is great to work with.
Kathleen F. | Feb 2021
Sharbel and the team were great!
RILEY B. | Feb 2021
Sharbel and his team were phenomenal!!!!
Anna P. | Feb 2021
Sharbel and his team got my refi done quickly and the process was easy
Nancy H. | Feb 2021
Great service and communication
John C. | Feb 2021
Easy process online and great customer service with Sharbel Shamoon''s team.
Christian S. | Feb 2021
The process Guaranteed Rate utilizes throughout the process is very tech orientated which leads to a fast, smooth, and efficient application and approval process. Sharbel and his team did an incredible job not only processing the file but were accessible and available to share information to educate us on the process.
Janet Z. | Oct 2020
Because of their excellent customer service and thorough work effort.
Margaret A. | Feb 2021
My team at GR did great, with thorough communication, education and ensuring the process went as smoothly and positive for me as much as possible
Blessing O. | Oct 2020
Great service, communication and offer.
Sheena M. | Oct 2020
Everyone I worked with, Sharbel Shamoon, Collin Moon and Tara Saidai were friendly, responsive and took time to talk me through what was going on. As a first time home buyer I felt so comfortable with my team.
Hillary G. | Oct 2020
Easy to deal with. Sharbel is the best!
Sanjay S. | Oct 2020
Excellent service and responsiveness
Brian S. | Oct 2020
Amazing connection and communication
Monil G. | Aug 2020
Efficiency and communication!
Mitchell C. | Sep 2020
Sharbel and his team were great to work with and very helpful every step of the way. They made the process easy and worked to close in a short time. I was very impressed.
Jaime R. | Nov 2020
Sharbel went above and beyond to help get our deal done. I spoke to him everyday and he kept my fiance and I calm and confident during the whole transaction
Jenna J. | Aug 2020
Because of the professional and excellent service that they provided.
Lucas T. | Sep 2020
excellent customer service
Mahira B. | Oct 2020
You guys were seriously the best company I've ever used.
Filipp M. | Nov 2020
Amazing work from the whole team!
Abel R. | Aug 2020
1. Sharbel Sharmoon and his team were the dream team when it came to getting this deal done in less than 30-days. 2. The ease of use through the software and document sharing was seamless and made it easy for a first-time home buyer to understand and submit documentations, signatures, etc.
Lea A. | Sep 2020
Everyone on Sharbel’s team did great and answered all my questions very quickly. An issues we had got fixed right away.
Nicholas D. | Oct 2020
Very helpful and dedicated to their clients
Crystin G. | Nov 2020
Sharbel & Team were on top of everything when it came to completing our loan. They were able to make a complex purchase feel comfortable. Thank you!!
Elizabeth H. | Dec 2020
Sharbel did a fantastic job being responsive and more importantly it felt like he truly cared about us getting the right information to make the best decision
Tyler M. | Aug 2020
I was completely informed from step one and understood what was coming next. Sharbel and his team did an amazing job of leading me through the process, patiently.
Candace W. | Sep 2020
The professionalism of the staff goes beyond outstanding. Constantly keeping in contact. Made my buying the condo soooo easy and simple. Kudos.
Orlando T. | Oct 2020
Sharbel and his team did a good job!
Dana L. | Dec 2020
Great service, communication, and patience
Jeffrey F. | Aug 2020
Sharbel and team were always keeping us in the loop with all the steps in the process!
Shamiran C. | Oct 2020
Sharble is the best of the best!
Danny M. | Nov 2020
Very good customer service.
Casey B. | Dec 2020
Sharbel was an incredible asset and guide through process
Conner K. | Aug 2020
I've had experience with Sharbel before-he is so wonderufl to work with. He is honest, straightforward, reliable, always calls rather than emails/texts, and I know he is really working for my best interest and not the other way around. His team was also great!!
Anupama A. | Sep 2020
Everything was perfect, fast and clear
Armine B. | Oct 2020
Our lender Sharbel Shamoon was amazing and made everything super easy for us.
Efrain H. | Nov 2020
Because of Sharbel and team's execution, response time, and guidance through the entire process.
Aasim M. | Dec 2020
Easy process. Great customer service.
Patrick C. | Aug 2020
Sharbel made the loan process very easy and was extremely quick to answer any questions or concerns we had about the loan and the home closing process and costs.
Morgan A. | Sep 2020
Very easy process and responsive team
Timothy B. | Oct 2020
Great communication and service! Fast and reliable!
Bonnie K. | Nov 2020
The refinancing process was so smooth and easy with all the help form Sharbel and his team.
Roberto R. | Dec 2020
They are on top of everything, they know what they’re doing and everyone you work with is professional and nice. Sharbel put everything in front of me and answered any questioned I had. Made the entire process very easy and smooth.
Dan K. | Jan 2021
There is no one I'd trust more than Sharbel. His advice and guidance through our entire home buying process was second to none and landed us our dream home.
Brent H. | Aug 2020
Great service by Sharbel Shamoon and team.
Aaron H. | Sep 2020
Sharbel and team provided excellent customer service & guidance throughout this process.
Loredana Y. | Oct 2020
I thought Sharbel Shamoon was fantastic.
Steven H. | Nov 2020
Sharbel made things easy and understandable to someone with minimal knowledge of refinancing.
Jordan D. | Dec 2020
Because of the exceptional service.
Lucas T. | Jan 2021
The process was super easy Collin and Sharbel were extremely easy to deal with and super attentive.
Jason L. | Sep 2020
It was manged well. Whenever I needed assistance or had a question I could reach out and get help or an answer quickly ans easily.
Astina K. | Oct 2020
The team was great to work with.
Angelo N. | Nov 2020
Outstanding communications, friendly staff, very well informed of products
Theodore L. | Dec 2020
Sharbel was very responsive, knowledgeable, and efficient in working through the lending process.
Daniel W. | Jan 2021
Sharbel is the best at what he does.
Thomas R. | Aug 2020
Excellent communication from Sharbel and team. Loved the online platform and ease of use there. Everything was exactly like they explained from beginning to end. This was truly a power team that I will work with again!
Dennis J. | Sep 2020
Personal, practical help provided according to my situation; timely responses to my questions; very quick closing process.
Richard T. | Oct 2020
Great service, helpful and knowledgeable team, who got me a great rate!
Katherine K. | Nov 2020
Great staff! They kept all parties up to date and made the closing a really smooth experience. Keep up the great work!
David T. | Dec 2020
Sharbel is fantastic. I followed him to GR from his other firm. He and everyone on his team answer questions within seconds, relentlessly move the ball forward, and are always available.
James W. | Jan 2021
Sharbel was excellent to work with. Excellent with the communication of everything.
Michael K. | Jul 2020
Sharbel was phenomenal and was always one step ahead, making sure I had all the information needed during the process
Corey S. | Jul 2020
My contact, Sharbel is responsible person. I can trust him very much.
Keiko T. | Jul 2020
Sharbel was easy to work with, was able to listen to my situation and offered great advice.
Sinan K. | Jul 2020
amazing white glove service throughout the entire process
Breck M. | Jul 2020
Great team that was very accessible and communicated well at all times.
John B. | Jul 2020
timely communication, always available, felt supported throughout, solid team
Akinjide A. | Jul 2020
Sharbel is the best and worked hard to get my loan done
Athanasia B. | Jul 2020
The communicated and process was simple and broken down. Sharbel was very patient even when I didn't fully understand some things.
April L. | Jul 2020
Sharbel and his team were amazing, and extremely kind to me throughout this experience.
Maia E. | Jul 2020
Service and knowledge was great and e signing made things more seamless.
Crystal B. | Jun 2020
Because Sharbel was so great. He is knowledgeable, helpful and easy to work with.
Eric K. | Jun 2020
It was very easy and streamlined. The team was great
Kevin F. | Jun 2020
Sharbel Shamoon was an incredible help
William K. | Jun 2020
The whole team my this process so easy for me. Will recommend to family.
Santanna S. | Jun 2020
The experience with Sharbel was unreal. Love every minute of it
Nina S. | Jun 2020
We've worked with Sharbel in the past several times and enjoy working with him.
Samantha A. | Jun 2020
Outstanding customer service from Sharbel Shamoon and his team
Benjamin O. | Jun 2020
Fast service and online tools
Ronald K. | Jun 2020
You guys were great the, friendly and helpful.
Leonardo P. | May 2020
We worked with Sharbel Shamoon and could not be happier with him as our loan officer, the process and the rate we received for our loan.
Jordan B. | May 2020
I would recommend Guaranteed Rate, but I always tell people to do their own research as well. GR worked out great for us!
Mary C. | May 2020
They did a good job and got us a good rate
Garry C. | May 2020
Easy process from start to finish
Tyler H. | May 2020
Sharbel and his team were great to work with.
Kathleen F. | May 2020
This is the second time I've worked with Sharbel, and it was very smooth both times. Good communication and no surprises.
Julie J. | May 2020
Sharbel Shamoon was there for us every step of the way and at any time of any day. He never stopped working for us and he got us a great rate. I’d send everyone to Sharbel because he knows the process inside and out, he is constantly available, and the product delivered is the best on the market. You can’t beat those qualities.
George D. | May 2020
Sharbel was more than patient with all my questions and made sure I had all the information necessary.
Rachel N. | Apr 2020
Sharbel made the process so easy and painless. Professional from start to finish and great to work with.
Peter K. | May 2020
Sharbel and Team are rockstars! I've worked with Sharbel several times and referred him to many friends and family and he ALWAYS delivers!
Carl S. | Apr 2020
Sharbel Shamoon is a professional that makes working with him very relaxing and transparent! This allows you to trust him
Sargon A. | May 2020
Sharbel and team were right there communicating each step of the way.
Shamiran C. | Apr 2020
because they are professional and extremely hardworking and knowledgeable!!!
Ryan R. | Mar 2020
I was extremely pleased with the whole buying process. Every employee with whom I interacted presented themselves in a friendly and professional way, and answered all my questions patiently.
Marty D. | Mar 2020
The service we received from Sharbel and his team goes unmatched. We were made to feel like a priority and always had instant responses.
Babylonia M. | Mar 2020
Under the circumstances, they busted their butts to get the loan approved
Bartlomiej I. | Mar 2020
Sharbel and his team are efficient and respond quickly to any questions. The process was very smooth!
Rachel K. | Mar 2020
Sharbel was amazing to work with. He was prompt, patient with all of my questions, super informative, kind, dedicated and hardworking (I had a busy schedule and he made himself available at all hours/days). Sharbel went way above and beyond and I’ll definitely be referring more people to him. Collin moon and mark Katz were also great to work with, but Sharbel really stood out as an amazing person to work with.
Anna P. | Feb 2020
Sharbel Shamoon is an excellent agent and he is the reason I went with Guaranteed rate.
Jackson M. | Feb 2020
Sharbel was an extreme pleasure to work with! He was there for me every step of the way and ensured that there were no unanswered questions when I was coming to the closing table. If I were to purchase another property, there would be no doubt in my mind that I would work with him and his team again. A+ service!
Ashkan Z. | Feb 2020
Sharbel is awesome and the whole process was super easy
Alastair G. | Jan 2020
I had a great experience working with Sharbel and his team.
Bo H. | Jan 2020
I had a great experience with Sharbel and his team - easy to work with and did a good job. Others would benefit from using them!
Katherine K. | Jan 2020
Excellent service, Sharbel is outstanding.
Mukesh A. | Jan 2020
My lender Sharbel was great in every way!
Michael P. | Jan 2020
Sharbel's team was amazing and guided us through the entire process. They were always super responsive and provided us with quick answers to all of our questions.
Daniela H. | Jan 2020
Very responsive and took care of everything we needed.
Lauren G. | Jan 2020
It’s all Sharbel!!!He was always positive and reassuring.
Christy D. | Jan 2020
Service was quick and easy. Always received a timely response. Sharbel was truly fantastic and always a pleasure to work with!
Katrina C. | Jan 2020
Sharbel’s service was outstanding. He was professional and treated everything with persistent urgency.
Laura D. | Jan 2020
Sharbel and guaranteed rates went above and beyond throughout the entire process. This was not my first home purchase but this was the easiest and smoothest one. The combination of the user interface where I submitted all my documents and the attentive from Sarbel and Collin made my life easier. Whenever I had any questions and I would send an email to your team, they would respond right away. There were instances that Sharbel would call me and explain the questions I sent in an email so that I fully understood and this made me feel more at ease. Every option was provided to me and decisions were made based on me having every detail I need to make the best decision throughout the process. I know this will not be the last time I will need a mortgage but I know guaranteed rates and Sharbel will be my exclusive mortgage company I will work with. I have already mentioned to people how great the process was and will keep doing so if anyone asks for recommendations.
Dan K. | Jan 2020
The entire process was smooth, transparent and timely.
Mahira B. | Jan 2020
I have worked with Sharbel Shamoon before and knew he would do his best to get me the best loan possible.
Nicholas D. | Jan 2020
Because everything went easy and smooth! Sharbel is the best and super honest.
Alexis E. | Jan 2020
Excellent, fast, friendly service
Bronil B. | Jan 2020
Sharbel is awesome!! Hs explained every step of the process. EXTREMELY knowledgeable, and always willing to answer any questions!
Joseph M. | Jan 2020
Sharbel's customer service is unlike any other provider/lender. His team was responsive and helpful. Made the process seamless.
Monica N. | Jan 2020
Ease of process. Professionalism and friendliness of staff
Sandra Y. | Jan 2020
Fast, Clean & No Headaches
Ashour S. | Jan 2020
Good service and ease of overall transaction.
Timothy N. | Jan 2020
I had a great experience with Sharbel
Nicholas R. | Dec 2019
we had an amazing experience with Sharbel, our lender, in particular. he facilitated a very quick close for us and was always available - he went above and beyond
Leigh G. - Geneva, IL | May 2022
Sharbel was understanding, timely, organized, and respectful throughout the entire process. He was professional and kept us informed and educated throughout each phase of the refinancing process. Sharbel previously helped us with the loan and did outstanding then too. In addition, his team, likewise, represent the organization with similar standards and values that were made apparent through their conversations and actions.
Nina Y. | Dec 2019
amazing team of people easy to work with and communicate with
Yonatham Y. - Northfield, IL | May 2022
It was a good painless experience
Carl V. | Dec 2019
Sharbel was the best. He helped us through the entire process and always stayed in contact with us every step of the way. His entire team was easy to work with. We are extremely happy with Guaranteed Rate.
Kevin K. - Chicago, IL | May 2022
Sharbel and his entire team were incredibly helpful and patient throughout the entire journey. Tara made a point to call and walk me through every document I needed to complete. I was able to get cleared to close much sooner than originally planned.
Nicole S. - Evanston, IL | Dec 2022
Great customer service, speedy responses
Emanuel Y. | Dec 2019
Excellent service! Knowledgeable team, friendly, and efficient.
Alessandra C. - Chicago, IL | May 2022
the team helps you along the process, everything went flawless and they treat you with respect. working this this team gives the buyer a great experience and shows results along the way.
Jeffrey M. - Des Plaines, IL | Dec 2022
Sharbel and team are amazing
Martin G. - Waukegan, IL | Mar 2023
GR and Team Sharbel are reliable, dependable, and consistent. I have used his team multiple times and will keep doing so as he has earned it. He provides white-glove service and gets me the best results. His planning is clear and crisp and he follows thru on execution allowing him to be so effective and dependable. Sharbel seeks long term relationships and strong bonds, and he showed me that to me in how hard he worked on my financing and friendship.
Rakesh A. | Dec 2019
Sharbel Shamoon and his team worked tirelessly getting my loan approved. They always took time out of their busy day to answer my questions.
Sargon T. - Chicago, IL | May 2022
The process was smooth and fast. Also Sharbel did an awesome job.
Haroon Ali S. - Des Plaines, IL | Aug 2022
Sharbel and his team were fantastic, the communication, responsiveness, caring was evident from the first moment to the closing. They ensured we understood each and every step of the process. The entire team has done an excellent job making this stressful process enjoyable. I would recommend Guaranteed Rate and look forward to working with them in the future! Thank you team!
Jorge N. - Chino, CA | Sep 2022
Great service and communication
Glenda H. - Chicago, IL | Dec 2022
The service I have received was nothing short of fantastic
Aleksander S. - Evanston, IL | Mar 2023
Sharbel was hands on all the way, and there were no surprises. Excellent service!
Silas B. | Dec 2019
Closed in 21 days. Way faster than I thought I would close originally.
Jozef R. - Wilmette, IL | May 2022
It am satisfied with the service the staff provided from the group of Mr. Sharbel from beginning to closing. And hopefully if interest rate would be better, Mr. Sharbel would be in touch to provide us a better mortgage rate. Thank you so much to the group.
Delia D. - Chicago, IL | Aug 2022
Sharbel and his team are amazing!
Ferdinand M. - Chicago, IL | Sep 2022
Best customer service ever!!!
Jamie E. - Walkerton, IN | Dec 2022
My team was great. They made this process super easy for me. I would definitely recommend Sharbel and his team to my friends.
Darnise B. - Chicago, IL | Mar 2023
was in the Middle of a deal and Shabel Shamoon moved to Guaranteed rate. He told me it was a graet loan company and I followed him.
Ramon G. | Nov 2019
It was the smoothest & easiest process!
Arbella M. - Des Plaines, IL | May 2022
Very communicative, easy application process.
Estrella G. - Chicago, IL | Jul 2022
Our lending process with Sharbel was nothing short of perfect.
Antione S. - Skokie, IL | Aug 2022
One name. Sharbel Shamoon
Danny G. - Northbrook, IL | Sep 2022
100% Professional. Answered all questions promptly.
Joseph M. - Romeoville, IL | Nov 2022
Sharbel was super patient, clear, and kind!
Michelle R. - Chicago, IL | Dec 2022
Sharbel Shamoon was great to work with. He made me feel like a priority and we got the financing done at an incredible speed.
Matthew W. - Chicago, IL | Mar 2023
Excellent service, easy process, great product
Benjamin O. | Dec 2019
great customer service and communication
Nicholas C. - Lagrange, IL | May 2022
It was an amazing experience from beginning to end.
Joseph D. - San Tan Valley, AZ | Jun 2022
Because they were able to answer all my questions quickly.
Kevin T. - Chicago, IL | Jul 2022
Sharbel and his team were very thorough and they were nice, friendly, and thorough. They’ve made my first time home buying experience easy! I definitely recommend Sharbel and his team 200%.
John Maverick B. - Des Plaines, IL | Aug 2022
Timely and clear communication. Excellent service. Delivery time was outstanding.
Meenesh S. - Naperville, IL | Sep 2022
Sharbel is always my man for all my Mortgage needs. He has made every step of the process easy, and his team is always working hard to ensure everything is done on time. Thank you, Sharbel and the team, for all your help, and looking forward to working with you again.
Ashour I. - Morton Grove, IL | Nov 2022
Sharbel was very easy to work with and communicated through out the entire process. He kept me informed at each step and would respond immediately to messages.
Jessica T. - Skokie, IL | Dec 2022
I had the best, efficient, knowledgeable and kind people working with me. I would never have gotten through this without them doing everything possible to help me.
Marie W. - Chicago, IL | Mar 2023
The team handing our file was amazing. They kept us informed and everyone was very communicative and helpful
Javier A. - Lockport, IL | Nov 2023
Excellent service, easy process, great product
Benjamin O. | Dec 2019
quick and very communicative
Collin H. - Indian Head Park, IL | May 2022
They were very hands on, and responsive to our needs. They walked us through everything. Our loaner, Sharbel even came to closing to meet with us.
Erica L. - Chicago, IL | Jun 2022
Sharbel and my realtor came together to make a quick turn around when I needed it and got me into a house pronto.
Jake M. - Ellensburg, WA | Jul 2022
Sharbel is the best in the business and very efficient
Corey S. - Chicago, IL | Aug 2022
Sharbel was great to work with. Kept everything simple and explained to me step by step how it all worked.
Derek K. - Caledonia, IL | Sep 2022
My loan was fully funded and closed in record timing. I did loans and mortgages in arizona and I couldn't believe the timing. Sharbel was absolutely phenomenal. On point and on time with everything. Will recommend to all my family and friends.
John S. - Glenview, IL | Oct 2022
Customer service of lender with impeccable response time
Dana Lauren D. - Chicago, IL | Nov 2022
Everything was seamless. Friendly/responsive staff. Sharbel was wonderful. UIC employee savings.
Keith G. - Chicago, IL | Dec 2022
Sharbel was extremely helpful, responsive, and patient with our questions throughout the entire process.
Alexander C. - Chicago, IL | Jan 2023
Sharbel Shamoon went above and beyond the line of duty to ensure that we made our closing on time and provided information in a way that was easy to understand. I would recommend Sharbel and his team to anybody that is in the process of looking for a home.
Tyler M. - Gainesville, TX | Mar 2023
They made the process easy and closed in 30 days
Peter M. - Hoffman Estates, IL | Jun 2023
Great customer service by Sharbel.
Adrian B. - Chicago, IL | Jul 2023
Just overall great and easy experience. Good communication. No BS
Juliana S. - Avondale, IL | Oct 2023
Excellent service, responsiveness and follow through
Filor N. - Mount Prospect, IL | Nov 2023
Guaranteed Rate is very easy to work with. i had no issues and it was a flawless process.
Bryan W. | Nov 2019
Relatively easy dashboard, responsive team at every step in the process
Alexandria D. - Chicago, IL | May 2022
Sharbel and his team were amazing to work with.
Hoan D. - Chicago, IL | Jun 2022
Sharbel was great to work with it’s already a stressful situation buying a home on top of everything else but he made everything easy very helpful
Abraham N. - Cicero, IL | Jul 2022
Very communicative, efficient and friendly
Donald L. - Chicago, IL | Aug 2022
Sharbel, and team is very professional and compassionate with their clients, they made sure I understood the process by explaining everything in a way that was easy to understand from the making the offer, to working with all involving parties and role responsibilities.
Dar'Tavous D. - Chicago, IL | Sep 2022
They were very helpful and very kind
Jonathon B. - Elk Grove Village, IL | Oct 2022
Sharbel Shamoon, our lender, was top notch and went above and beyond for us. He took an often stressful process and made it simple and easy.
Michael D. - Schaumburg, IL | Nov 2022
It was effortless and I enjoyed the relationship with our team
Grace A. - Northbrook, IL | Dec 2022
I thought Sharbel was very friendly and very professional on how the process of buying a home went. I never felt overwhelmed, and it was always up-to-date.
Tristan H. - Chicago, IL | Jan 2023
Very tailored support to my needs Transparency throughout the entire process GR team was readily available basically 24/7
Otto G. - Glencoe, IL | Feb 2023
very positive overall experience
Aleksander S. - Evanston, IL | Mar 2023
I must commend Guaranteed Rate for their exceptional mortgage service. Their dedication to providing an outstanding customer experience is truly commendable. From start to finish, they went above and beyond to ensure a smooth and hassle-free mortgage process. My experience with Guaranteed Rate was nothing short of exceptional. Their professionalism, commitment, and personalized approach set them apart from other mortgage providers. I highly recommend them to anyone seeking a reliable and trustworthy company for their mortgage needs.
Yousif Y. - Des Plaines, IL | May 2023
Working with Sharbel Shamoun has to be second to none. His professional ethics and working environment makes it so simple and effortless.
Ashor H. - Morton Grove, IL | Jun 2023
Great team and the fastest service
Diana Z. - Prospect Heights, IL | Jul 2023
We had an amazing experience with an excellent Lender in Sharbel Shamoon.
David Y. - Niles, IL | Sep 2023
Sharbel and his incredible team made this process so easy - I’m a first time buyer and was extremely impressed with how simple Sharbel and his team made everything for me
Antranik N. - Mount Prospect, IL | Oct 2023
The team is always with us every step of the way and available to answer questions even the same ones over and over again.
Crystal B. - Chicago, IL | Nov 2023
Sharbel and team go above and beyond with service!
Nimesh P. | Oct 2019
I had an amazing experience from beginning to end with Sharbel.
Corinne W. - Chicago, IL | May 2022
Sharbel and Michael were a huge help and really easy to get in contact with
Amanda W. - Chicago, IL | Jun 2022
Great experience. Made the process easy.
Aaron S. - Chicago, IL | Jul 2022
Because they’re fast and professional
Caroline A. - Des Plaines, IL | Aug 2022
Great customer service everyone should get a raise!
Homayoun S. - Mequon, WI | Sep 2022
Best customer service and quality experience
Christos L. - Chicago, IL | Oct 2022
Amazing service, very responsive, personable and understanding. Kept me on track and informed at EVERY step. Never made me feel like my questions were dumb.
Travis R. - Cedar Rapids, IA | Nov 2022
Sharbel and his team were fantastic to work with. They made understanding everything very easy and were so helpful when we had questions.
Zachary S. - Evanston, IL | Dec 2022
I received excellent customer support through the entire process.
Cynthia N. - Chicago, IL | Jan 2023
The whole process was seamless and they worked tirelessly to get my mortgage through quickly despite hiccups not on their end but the sellers end.
Krisha T. - Berkeley, IL | Feb 2023
Everyone was kind, courteous, thorough with explanations and overall professional.
Ronald H. - Chicago, IL | Mar 2023
Sharbel was amazing! His team and him were always available to help with all my questions.
Jillian D. - Chicago, IL | Apr 2023
Sharbel and his team were the best! Sharbel was always available to speak with us to answer any of our questions Our loan was approved in just a few days and the process was painless and easy! Thank you Sharbel!
Virna S. - Chicago, IL | May 2023
Sharbel and his team were so knowledgeable, friendly and helpful throughout the process!
Melissa B. - Glenview, IL | Jun 2023
Process Was fast painless not a lot of paper work
Robert W. - Mission Viejo, CA | Jul 2023
constant communication. Very smooth process. Always available to answer any questions I had.
Brigid T. - Homewood, IL | Aug 2023
Sharbel was great at communicating, prioritizing, following up and extremely friendly. He made each transaction go easy and smooth.
Ninva F. - Prospect Heights, IL | Sep 2023
Amazing experience, we are return customers and love our team especially Sharbel Shamoon, he is just fantastic and very quick to respond and a great partner to have in the entire process.
Grace A. - Highland Park, IL | Oct 2023
They make the process so easy. They are available at any given moment for any questions we had. They cared and truly wanted the best for me and my family.
Brandy S. - Des Plaines, IL | Nov 2023