What people are saying... What people are saying... Back to profile
I got what I wanted at a great rate!
Nicholas C. - Surprise, AZ | Dec 2021
The loan processor, Shawn McClean, and Corey SWAN were very professional , knowledgeable of the issues, and always communicated with me when there were issues. My processing had some complex issues that Shawn was able to resolve and his efforts are very much appreciated.
Phillip S. - Portsmouth, VA | Nov 2021
I have to say Shawn McLean is one of the Best Sales Manager I have ever worked with. This is my second loan through Guaranteed Rate mainly because Shawn is accommodating, understanding, helpful, and looks out for the best interest of his clients. I will continue using Guaranteed Rate for future loans as long as Shawn is helping me through the process.
Christian P. - Greenville, MI | Nov 2021
Shawn McLean was a huge help from Day 1 to through the closing!
Ankica P. - Chicago, IL | Oct 2021
Excellent service and knowledgable staff. I was very satisfied with the experience.
Brett R. | Jan 2021
They were very knowledgeable. Shawn McLean was willing to help us all hours of the night and explained everything so we would better understand it.
Joshua B. | Aug 2020
Responsiveness, Knowledge, Smoothness of process.
Joseph C. | Nov 2020
This is the second time we refinanced through Guaranteed Rate. The mortgage consultants were efficient and thorough.
Lee D. | Dec 2020
Great Customer Service and Assistance
Michael G. | Jan 2021
Responsive and awesome about pushing forward
Laura G. | Oct 2019
Sean was absolutely terrific notwithstanding the challenges with the underwriting process itself. My overall experience - 4 months to get a loan - was unfortunate but I place that squarely on the type of system we have, and more for Guaranteed Rate to re-invent to make better.
Mark P. | July 2019
Shawn is really awesome and he has gone above and beyond in responding to my questions and concerns.
Kavitha K. | July 2019
Shawn was extremely knowledgeable when it came to finding me the right loan. I am very happy with guaranteed rates loan services.
Brett R. | April 2019
Very easy to work with and we were able to achieve our goal.
Jeanne B. - Greenville, MI | Jun 2022
I worked with Shawn McLean from the first time I contacted Guaranteed Rate until I closed on the house. He was helpful and responded quickly and answered all questions that I had. He was really great.
Jill G. - Grand Rapids, MI | Jul 2023