What people are saying... What people are saying... Back to profile
Fastest service EVER ... 10 days clear to close ... WOW
Steven N. - Crystal Lake, IL | Mar 2022
Even with a short time window they did everything they could to make the sale happen
Benjamin O. - Mchenry, IL | Feb 2022
Because they did an outstanding job.
Grant F. - West Dundee, IL | Jan 2022
They make the process simple. There was no back & forth. They know what they need & do not put you the the ringer.
Michael Q. - Mchenry, IL | Jan 2022
They were very friendly and knowledgeable
David F. - Rockford, IL | Jan 2022
Great customer service and was kept informed throughout the whole process.
Kathleen G. - Roselle, IL | Nov 2021
I think it’s very good experience for me to deal with that’s why I have given that rating
Hetalben P. - Mchenry, IL | Nov 2021
I gave that because Shelia Dupaw was awesome!!
Jevon T. - Schaumburg, IL | Nov 2021
I had a great team of people to help me through the buying process
Kymber S. - Mchenry, IL | Oct 2021
Sheila Dupaw did an excellent job of communicating throughout the process.
Daniel C. - Joliet, IL | Aug 2021
Everything was done perfect and you will willing to help us with the buyers lender Prime lending messing everything up more them a few times
Kevin B. - Lake In The Hills, IL | Aug 2021
Sheila DuPaw was very helpful with explaining the advantage of refinancing
Frida D. - North Aurora, IL | Jun 2021
They were friendly, clear with what was needed, made me understand what was happening every step of the way and saved me a tonn of money.
Jennifer S. - Woodstock, IL | Jun 2021
Great service, timing for everything was superb
Adam R. - Hoffman Estates, IL | Jun 2021
Because they paid attention to us and made the entire experience convenient and consise.
Francine S. - Dekalb, IL | Jun 2021
Wonderful help, explained ans walked through the whole process together.
Fidel G. - Hampshire, IL | May 2021
Sheila was a huge help in indicating what we could afford both FHA and conventional and helping us keep our payment in the range we wanted
Perry S. - Oakwood Hills, IL | Apr 2021
great service and communication
Christian W. | Mar 2021
Sheila DuPaw and her team are always great to work with!
Alex W. | Feb 2021
I had worked with them before and very satisfied with their service.
George A. | Feb 2021
Everything went very smoothly
Joseph B. | Feb 2021
Because Sheila Depaw was awesome.
Therese M. | Aug 2020
Friendly and thorough staff.
Carl J. | Nov 2020
Everyone we dealt with at Guaranteed Rate was prompt and efficient.
Michelle F. | Feb 2021
Sheila DuPaw and her co workers were outstanding.
Gregory D. | Aug 2020
The loan went smoothly and they knew what was needed to get a loan in my county.
Abigail P. | Aug 2020
It was a far easier process than expected. My contact, Sheila, did an outstanding job in keeping me informed.
Stephen M. | Aug 2020
The process was very simple
Amy B. | Sep 2020
Awesome loan servicing, great communication
Robin R. | Oct 2020
Great job,and good friendly people
Danny R. | Nov 2020
The service was really good and everything was explained with detail, very smooth.
Castell C. | Aug 2020
the loan was done so quick, smooth and the loan officers and staff were quick to respond to any inquiry or concern we have. we are so satisfied how the loan was done from the start to finish. we would highly recommend you to all our family friends’ and anybody that may need a refinance .
Mario C. | Sep 2020
Excellent information, patience, willingness to reach out and explain scenarios
Andres O. | Oct 2020
Everyone was so helpful with all the information I needed to give and helped me along the way step by step. I really felt confident and comfortable with the team in every way
Michael P. | Nov 2020
Because they worked with me when no one else would
Odell C. | Jan 2021
Because the team that I dealt with was AWESOME! Sheila, Robert and Robert were friendly, professional and got the job done! So happy with the service.
Denise J. | Jul 2020
Amazing people, easy to work with, extremely helpful, care about their customer.
Adolfo L. | Jul 2020
Sheila Dupaw and her team was amazing!!!
Dawn E. | Jul 2020
Loved working with Sheila DuPaw and Robert Guiwargis. Very much on top of things and their response time is phenomenal. They both will reply during off hours especially Robert. Sheila is super explicit in her explanations so that there are no misunderstandings
Caroline C. | Jul 2020
Good personnel that understood our complex situation and worked with us!
John P. | Jun 2020
The information we received was accurate, timely, and specially helpful to a couple curves we were thrown early in the process. And a competitive rate as well.
Richard H. | May 2020
It was easy and any questions that I had were answers quickly. And the people I worked with were exceptionally helpful and kind
Linda W. | May 2020
Sheila was excellent! Was able to move everything along promptly.
Kevin B. | May 2020
Sheila D was extremely informative and right on top of things. This was so easy, from the start to the closing, with everything on-line for the most part.
Kathleen G. | May 2020
Because of their Knowledge and Proffesionalism
Robert F. | Jan 2020
Sheila was absolutely amazing!!!!
Michael W. | Dec 2019
Excellent service, honest and upfront information, great rate, and easy to work with.
Dawn K. | Sep 2019
I am extremely happy with my loan officer and the team she worked with. Thank you, thank you for making my dreams come true.
Shirley R. | Aug 2019
Sheila DuPaw is amazing!! As a first time home buyer I didn’t know much about the process. Sheila and her team made it easy and were so patient. I’ve told everyone I know about her! q
Jennifer D. | July 2019
Sheila DuPaw and her team were amazing. Extremely knowledgeable, helpful and patient. I would absolutely recommend Guaranteed Rate again!
Susan B. | May 2019
Sheila Dupaw did an amazing job on my loan! She made it very easy and fast! Thank you Sheila.
Adrian P. | May 2019
Sheila DuPaw was a pleasure to work with! Made everything easy to understand and was always quick with a reply (even if the reply was along the lines of, "message received, currently busy but I will get back to you asap". Sheila is awesome!
Kevin M. | May 2019
Such an easy experience. Sheila and her team were great.
Joshua B. | May 2019
I've bought several homes over my life and this was by far the most pleasant and easy process I've been through. Sheila DuPaw was extremely pleasant, nice to work with and friendly. She was always willing to answer any questions and help with any issues that came up. I would absolutely use Guaranteed Rate again. Thank you very much.
Cindy L. | April 2019
Shiela Du Paw is the Best in the Business!
David R. | March 2019
I loved working with Sheila and her staff.
Sarah D. | January 2019
Sheila was amazing. She walked me through everything and made me feel very comfortable with the choice I made. Even when I asked the same questions over and over again, she never seemed disturbed or annoyed and ALWAYS responded promptly. I would Absolutely use your services again and give Guaranteed Rate the highest recommendation possible.
Lynn D. | December 2018
Sheila was our originator and I can't say enough great things about her. She stayed in touch the entire time and is a delightful person. I would recommend Sheila and Guaranteed Rate with full confidence.
Jeffrey K. | October 2018
I am extremely pleased with my lender from Guaranteed Rate Sheila! Sheila is very pleasant to work with and has amazing personality! She really helped me save so much money, gave me great advice on what to do regarding my current debt, and assisted me throughout the whole process of purchasing my new home. She was always very helpful and took the time to explain things to me when I was confused. Sheila is an extremely diligent, hardworking, courteous, attentive, friendly person. I absolutely love her! I will recommend her to all of my friends. We need more Sheilas' in this world. This is how a first-time buyers' home purchase experience should be! I am extremely pleased with Guaranteed Rate because of the experience I had in working with Sheila DuPaw. I am so happy with my new home!
Mary C., October 2018
I was very grateful for all the help I got since I am not a computer person. I'm sure I made them crazy. Thanks again for everything.
Jutta W. | August 2018
Sheila is the BEST !!!!
Robert L. | July 2018