What people are saying... What people are saying... Back to profile
They work very hard to help you get your loan
Joyce H. - Westminster, MD | Sep 2021
Great customer service and very accommodating
Debbie L. - Red Lion, PA | Aug 2021
They did an excellent job and were easy to work with.
Melanie M. - Stewartstown, PA | Aug 2021
Had full support from team at guaranteed Rate
Terry B. - Long Pond, PA | Aug 2021
easy to work with and available when needed
Jeffrey S. - York, PA | Aug 2021
My loan officer Steve made the process very understandable and stress free ,
Heather R. - Baltimore, MD | Jul 2021
Because they were professional, they kept us in the loop, they were very efficient
Bridgette W. - Mountville, PA | Jul 2021
Great service. Steven knew his stuff. This was not my first purchase. Great in communication
Enrique R. - Dover, PA | Jul 2021
Very helpful and everything went smooth
Joshua C. - West York, PA | Jul 2021
Went above and beyond to help in our particular situation. Communicated all the way through the process.
Kyle M. - Dover, PA | Jun 2021
Great experience working with the team to get approved for a mortgage.
Joshua S. - Shrewsbury, PA | Jun 2021
Steve and his associates were great navigating all the new processes due to covid and got it all done.
Amanda B. - Mcsherrystown, PA | May 2021
Steve was incredible. Steve went above and beyond to address every question and concern in a timely fashion. He was tremendously knowledgeable and was able to educate whenever I was unsure.
Jeremiah M. - Stewartstown, PA | May 2021
Everyone from Guaranteed Rate was excellent. I had a bit of an odd situation with my appraisal but they guided me through the entire process along with answering any questions I had.
Nicole B. - Seven Valleys, PA | Apr 2021
Everyone step of the process with easy and with good communication. I have every intention of using Guaranteed Rate in the future.
Jaimie B. | Mar 2021
Easy to complete the whole process! Great rate!
Carmen D. | Mar 2021
They were professional and diligent through-out the process.
Sandra M. | Feb 2021
Steve and his team were absolutely amazing and made the process so much easier. I couldnt have asked for anyone better to work with.
Samantha G. | Aug 2020
I enjoyed working with Steve McLaughlin and his team. Easy the whole way through.
Henry E. | Jan 2021
Customer service was excellent and the people were helpful and accommodating.
Ryan M. | Feb 2021
Steve was professional and went the extra mile to get the deal done!
Christine L. | Aug 2020
Steve Mclaughlin was increadible to work with, at all times I was aware of loan needs and timelines. Always felt as if I was the only person that was being worked with even though I knew he was swamped with lots of loans . Truly felt safe and secure during entire process. I have recomended him to many already and will continue too . Just an excellent experience helping me get my families dream home !!!
Jason J. | Sep 2020
Because they did an incredible job, and by comparison the previous company we tried to work with was horrible.
Timothy B. | Oct 2020
Guaranteed rate was awesome
Thomas R. | Nov 2020
Very friendly and helpful staff.
Lois R. | Dec 2020
Steve went above and beyond for us!
Michael W. | Jan 2021
Very quick in their processing; fast responses to questions and emails.
Joseph F. | Aug 2020
My Loan Officer Steve McLaughlin made it easy
Eugenia K. | Sep 2020
Steve McLauglin was awesome!
Janet M. | Oct 2020
Clear and straightforward process. Steve was very responsive and helpful! Low rates!
Jason H. | Nov 2020
Because I had a more than efficient team that handled everything promptly
Flavie M. | Dec 2020
The Guaranteed Rate team worked with me through every step of the loan process made me feel very confident that everything was going to go well answered all my questions
Kevin F. | Jan 2021
Steve McLaughlin answered all my questions and concerns when it was taking so long to process. He had great patience with me and always had a great answers.
James F. | Jul 2020
Our loan Officer Steve was incredibly attentive. Steve was friendly, knowledgeable, and looked out for our interests while keeping us informed the entire time.
Jeffrey H. | Jul 2020
Great service. Steve McLaughlin is always available when you call. Excellent easy process from start to finish
Brian S. | Jun 2020
I had a great experience. My lender was incredibly responsive and helped me with every question I had!
Deana P. | Jun 2020
Smoothest and fastest process ever
Raymond J. | Jun 2020
great company with knowledgeable employees willing to help
Crystal S. | Jun 2020
They were professional and easy to work with
David H. | Jun 2020
Made it as easy as possible during rough times. Always had time to answer calls and correspondence.
THOMAS M. | May 2020
My wife and I have benefited twice from the services of Guaranteed Rate when we bought our current home in June of 2019 and the recent refinance. Steve McLaughlin was a tremendous help on both occasions. He was quite congenial, professional in demeanor, knowledgeable and very prompt with his responses to our questions. We were impressed with Steve and all those people who graciously assisted during the challenging COVID crisis.
James B. | May 2020
Great and friendly employees.
Anthony A. | Apr 2020
Because of how hard they will work to help there customers.
Samuel C. | Mar 2020
The ease of the loan process
Timothy S. | Mar 2020
Everything worked out great! Steve McLaughlin covered everything flawlessly.
James Y. | Mar 2020
Everything went through fast and on time.
Patrick C. | Feb 2020
Steve and everyone involved made the entire process very easy. Steve was extremely helpful and did everything he could to get us into the home we wanted. We can't thank him enough.
Shaun P. | Sep 2019
Steve and his team were wonderful to work with. Highest compliments!
Theodore A. | Aug 2019
Steve and his team did a wonderful job during the process.
Dwayne N. | August 2019
I've worked with Steve McLaughlin many times and I'm 100.percent satisfied with him each and every time. I can't imagine using anyone else.
Stacey M. | May 2019
The whole experience was very easy. Any questions we had were answered very quickly and anytime we called some one answered right away.
Thomas S. | April 2019
Steve and his team were great. They walked me thru the whole process.
Charles D. | April 2019
Steve was the most helpful lender I’ve ever dealt with! Fastest closing and best help. Always available! I liked how online signing sped up processes. From start to finish a great experience. Thanks for all your help!
Todd S. | January 2019
Steve and crew were always there for questions and always made time to help. Painless!
Ryan J. | January 2019
I had a super team behind me all the way! Steve was incredibly helpful throughout my entire experience, and I couldn't have asked for a better person to work with. I greatly appreciate everything you (Steve), and your team have done to help my dream happen so quickly and painlessly.
Nicole W., October 2018.