What people are saying... What people are saying... Back to profile
Easy closing. Good deal. VERY responsive team. I appreciated two things a lot: 1. Steve and the rest of the team were incredibly responsive in answering all of my questions quickly. 2. They were receptive to the fact that we did not want anyone in our house during COVID19 times and helped figure out the appraisal and signing to match.
Aleksandr M. | May 2020
I was annoyed that I had to explain why I took a half day of vacation on my birthday and that it wasn’t anything about which to be concerned
Douglas M. | May 2020
Steve Luzzi is a 12, the rest of the team is a 9.9 So the average is a 10.
David T. | May 2020
a seamless transaction with no surprises
Ayman S. | Apr 2020
Very efficient. Also a better rate than going to a bank for a mortgage
Manuel C. | Apr 2020
Under the current situation they did everything possible to complete the loan
Barry M. | Apr 2020
Steve Luzzi and his team are great! The whole mortgage process - from getting a quote to closing - was very seamless and hassle free... but where my mortgage experience really stands out was the outstanding service that Steve and his team provided. Communication was great throughout the process. Highly recommended!
Nicholas P. | Oct 2019
They were very communicative throughout the whole process, they answered all our questions, and were very easy to work with.
Karl H. | Mar 2020
Helped me get a mortgage when no one else would, and Steve Luzzi and Tracey Walsh were amazing to work with.
Alexander S. | Feb 2020
Team was always available and did not play any games.
Jonathan G. | Feb 2020
very responsible and always trying to be flexible. also best deal guranteed
Seung Kwon H. | Feb 2020
Quick, easy, communicative through the process
Jeffrey S. | Oct 2019
Good communication with clients
Adekunle O. | Feb 2020
Our broker, Steve Luzzi, was really easy to work with and made himself available at any moment to answer questions.
Lisa O. | Jan 2020
Steve had been our loan officer since 2011 (our first home). Steve has made our home buying and mortgage refinancing experience easier.
Sreevidya K. | Oct 2019
Where my loan officer goes, I go. However from the time we started the loan process, it was EXTREMELY easy to upload the information needed and the notifications by email when more docs or verification's were needed, was also very easy. I am very busy, yet I didn't feel that this process was time consuming or annoying in any way.This is BY FAR the easiest complex process that I've ever encountered.
Rodney B. | Aug 2019
Great experience. I have worked with Steve Luzzi in the past, and he's never let me down. Would recommend him and his team to anyone in the market for a mortgage.
Terrance M. | July 2019
The lenders were extremely helpful and accommodating with the process. They were able to secure a rate quickly and provide everything needed for the early closing date.
Francisco C. | July 2019
Steve and Amy and Fawne were incredibly responsive. Steve in particular called me down repeatedly as I became anxious about this or that as it played out. Everything good! Thank you!
David T. | May 2019
Steven Luzzi made this first time home owners experience very easy. My fiancé and I had so many questions and Steven answered all very quickly. Passed his info on to home if our friends already.
Daisy M. | April 2019
The team at Guaranteed Rate was very patient and helpful to work out my loan details. Fawne Berkowitz was instrumental in pushing things along, staying top of all the moving pieces and ensuring things went smoothly.
Daniel C. | March 2019
This is my first time home purchase. Steven was recommended by my Agent; I contacted Steven a bit late night and didn't expect he would reply to me on that night. He responded me right away and set the time to call the next day for further discussion. After having discussed, he advised mortgage approval will take (3) weeks. As soon as I have registered my information and required docs, Steven and his team Jolene, Amy and Fawne processed step by step as promised. Amazing Team! Updated the status timely. I would like to say Steven and his team said exactly what needed for the loan process and the whole team did without any delay. Steven played his role as the Forward and as well as the Striker to score the Goal with full confidence. As Promised, the mortgage was approved and clear to close within (3) weeks, just due to new year holidays, the closing was successfully done on Jan 3rd, 2019 which was the best New Year Gift ever. No need to say that Guaranteed Rate was so professional, great teamwork, transparent, and did Excellent job for the client. I really appreciate the incredible team effort of Steven, Jolene, Amy, Fawne, and all Guaranteed Rate team!
Khin Z. | January 2019
I think the team was great, they made a very daunting process seem straight forward, They were very responsive and quick to answer the many questions I had a long the way - a big shout out to Steve Luzzi, Fawne Berkowitz and their team for helping us get our dream home!
Emma P. - September | 2018
Thanks for a wonderful job on the process of getting my loan.
Kirk M. | July 2018
Everyone I dealt with was efficient and got info to me as needed. Steven and the whole team seemed to know their jobs well.
Alan W. | July 2018
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