TestimonialsCustomer testimonials Back to profile
Steve is the man! Beyond knowledgeable and extremely patient as we were first time home buyers.
Anthony M. | July 2019
Steve Smith was fantastic! Wish you offered online payment option for mortgage, though....
Peter H. | July 2019
Steve made the process so easy. He explained everything in detail and answered all my questions patiently. He kept me informed the entire time. His team was also very responsive. I’d definitely recommend Steve to friends!
Katherine G. | July 2019
Steve and his team were extremely professional and super speedy. The loan process was quick, painless and rewarding!
Abby I. | July 2019
Steve and his team are the best of the best! We’ve done several other loans and they just get easier every time.
Barbara H. | May 2019
Steve Smith and team are amazing. I can't enough about how much we appreciate his expertise, hustle, and friendly approach to an intense process. He makes buying a house so easy I'm ready to do it again Thanks!
Karina Y. | March 2019
Steve and Sophie were great! I couldn't be happier with the easy and smooth process.
Jeffrey L. | February 2019
Very easy experience. So much better than Chase or even Wintrust. The asset verification was so simple.
Carla K. | October 2018
All the employees I worked with were extremely professional, friendly, and patient. Provided detailed explanations of all paperwork and answered all my questions timely. I will recommend Guaranteed Rate to friends and family looking for a loan company. Thank you for your excellent service!
Mary B. | August 2018
Steve was great to work with!
Kipp L. | June 2018
Outstanding Job! The team worked through issues diligently and took a personal interest in our family - well done.
Mark D.- Glen Ellyn,IL | MAY 2016
Both Steve Smith and Annette Price were fantastic. They communicated regularly with me with clarity and transparency at all times. Regardless of any small delays or bumps during the process, I felt they were always 100% honest and doing whatever they could to help me out. I have gone through many finances over the years with various homes and properties, and these were two of the most reliable and customer-oriented people I have ever dealt with in this industry.
Joseph I - Lemont, IL | Feb. 2016
Steve did an amazing job. I am a first time home buyer so this was something very new for me but Steve answered all my questions. He made sure to explain in a way l would understand. He made this process much easier for means.
Kelli K. – Aurora, IL | Mar. 2015
Steve Smith was great to work with. He answered all our questions and seemed like a stand up guy.
Kevin M. -- Chicago, IL, 2/17/2014
Steve Smith is the best. I would recommend him and his team to anyone looking to buy or refinance. He was always available to me, even on short notice. This could not have been any easier. We always felt that we knew where the process stood, every step of the way.
Gregory W. -- Oak Park, IL 1/22/2014
Steve Smith and his team are the best. They handled our loan in approximately one month (application to closing), even though the holidays fell in the same period. I would recommend Steve and his team to anyone. He was always available to me, even on short notice - from the time we were considering making an offer through the day of closing. I always received an immediate reply, even if something needed to be researched further. We always felt that we knew where the process stood, every step of the way. I am a repeat client and I would not trust (or risk) the process with anyone else!
Gregory E. - January, 2014
"Steve Smith is an outstanding loan officer, incredible communicator, very professional, and motivated. With the team's frequent communication and the online setup, the application process couldn't have been easier. Everything went incredibly smooth and the title company performed our closing in home. Can't beat that! Thanks Steve!"
Brent S. -- Chicago, IL. -- 8/ 2013
Steve Smith was great to deal with. Always responded to voicemails and emails with any questions. Only had one small bump with a gift letter but otherwise I would strongly recommend him and Guaranteed Rate.
Amy C. - Aug 2013
Steve Smith is outstanding. Incredible communication, very professional, and motivated. I have already provided a friend with Steve Smith's business card!
Brent S. - August 2013
Thanks again you two - it's a gift to be able to do good business with dear friends. -Eric B
Thank you for overseeing the buyer’s loan for Megan Court. Your efforts helped to make our transaction a success. Your professionalism and punctuality has been admirable. It is gratifying to work with someone who is so dedicated to doing a good job in a timely manner. I am looking forward to our next opportunity to work together.
Kim L. - Realtor- 3/2013
Steve Smith and his staff are highly competent, knowledgeable, and a pleasure to work with.
Excellent service and great at keeping me updated throughout the process. They really kept the process moving and updated me on its status.
Hey check out the awesome review from John about Steve! “Steve Smith is the most honest, reliable money guy I have ever met. I referred him to everyone I know already! Everyone has also boosted their excitement!”
John K. -- Oakbrook Terrace, IL --12/2012
Hey check out the great review from Anthony about Steve! “Steve Smith is awesome! The dedication Steve and his team showed my family and I was amazing! Thanks again Steve!”
Anthony W. -- Minooka, IL -- 12/2012
Hey check out the amazing review from Gregory about Steve! “This has got to be the most customer friendly experience I ever encountered! Steve was quick, organized and accommodating. I cannot imagine working with anyone better!”
Gregory W. -- Oak Park, IL --12/2012
Steve,saved the day on a refi & new mortgage in CA.Steve took charge & was in constant communication.On the mortgage in CA,he was a TEAM leader,keeping everyone in both Chicago & in CA on task.Steve went above & beyond,when he had to step in & help the buyers lender over many hurdles.This was done gratis,which speaks volumes for what he can do as a knowledgeable professional & in doing the "right thing”.Out of all the moves & lenders I have worked with over the years,Steve is THE BEST,bar none. He is the type of guy that you would want to have a drink with-a true litmus test,in my opinion.
Steve recently re-financed my condo and got it done in record time! Highly recommend him!
I had a great experience working with Steve Smith and his office. Even during this busy time in the mortgage industry, I was able to get through the loan process in record time and got a very competitive rate. I would recommend Steve to anyone looking to secure a loan or refinance.
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