What people are saying... What people are saying... Back to profile
Steve was always readily available to answer questions throughout the entire process.
Loai M. - Saginaw, MI | Jul 2022
Steve and the entire team were AWESOME! Best experience ever dealing with a mortgage
Maira M. - Charlotte, NC | Dec 2022
Everyone was great with helping us from start to finish. We had a few bumps along the way and they handled it like it was nothing & fought to make things right for us. We appreciate it so much.
Tiffany F. - Mentor, OH | Apr 2023
The process was seamless, and Steve was there every step of the way to answer any questions / concerns that we had.
Brendon K. - Northville, MI | Jul 2022
Very communicative on the process
Christine W. - Lakewood, OH | Dec 2022
Steve provided exceptional service from the first call all the way up to the signing.
Brock R. - Rocky River, OH | Apr 2023
Steve and his team were very thorough and explained exactly what our options were.
Jane K. - Bay Village, OH | Sep 2023
Steve Weixel is an expert and very trustworthy. Plus I preferred the mainly electronic process
Gregory Z. - Rocky River, OH | Oct 2021
They gave me the best rate and had my pre approval done so that i could make an offer in minutes. Steve Wiexel made it all super easy for me
Charles K. - Rocky River, OH | Jun 2022
High quality and excellent service.
Girriso B. - Cleveland, OH | Jul 2022
Everyone I dealt with at Guaranteed Rate were very helpful and very timely in letting me know what documents they needed for loan approval.
Nicolas F. - Lakewood, OH | Aug 2022
Ease of contact and quickness of responses.
Peter H. - Avon, OH | Nov 2022
I think the process went smoothly and the team worked very quickly to get my loan closed early.
Nora W. - Lakewood, OH | Dec 2022
I had gone initally to Wells Fargo and they were not being responsive and not working at giving me a good rate even though I had been a previous customer with excellent credit. Steve W. worked very hard at getting me an excellent rate and was able to secure me an approved loan within three days. He was excellent and professional.
Jane K. - Westlake, OH | Jan 2023
They were extremely helpful throughout the whole process and it felt like they had my best interest in their mind when working through the process
Eric S. - Lakewood, OH | Feb 2023
Everything Steve said, and the quick turnaround happened
Lynn S. - Safety Harbor, FL | Mar 2023
CUSTOMER SERVICE WAS TOP NOTCH AND VERY EASY TO WORK WITH
Brent W. - Rocky River, OH | Apr 2023
Exceellent service. Thoughtful response. VERY customer oriented. Fast. Effective. Smart.
Renee C. - Westlake, OH | May 2023
Working with Steve Weixel was a real pleasure. He and his staff made everything so simple. They took the time to explain things we didn't understand. So helpful. Took a lot of stress off us while purchasing a new house and selling our old home.
Greg M. - Cleveland, OH | Aug 2023
Very easy to work with and great education for a first time homebuyer.
Lauren P. - Huron, OH | Sep 2023
I gave a rating of 10 because of all the help GR and more specifically, Steve Weixel gave along the way. He was more than ready and prepared to answer questions we had and more times than not, he gave us the information we needed prior to us even asking. As a first time home buyer, Steve made this process very seamless and it was a pleasure working with him.
John R. - Rocky River, OH | Nov 2023