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Tana was our biggest cheerleader, problem solver, everything we needed throughout this process! If she didn't know, she collaborated with someone.
Dyani H. - Aiea, HI | Mar 2022
Tana was very easy to work with and she got the job done. There were some challenges and she remained calm and stayed focus and pushed my loan through. I am so thankful.
Georgeanna M. - Honolulu, HI | Mar 2022
Outstanding Customer Service
Fitzgerald W. - Henderson, NV | Feb 2022
Very friendly and helpful people that work well with their client to get everything signed and explained
John Ryan D. - Lihue, HI | Jan 2022
Tana and her team made the process very seamless and effortless.
Edward F. - Honolulu, HI | Dec 2021
For first-time homebuyers, Tana took time to educate my wife and me about the process of securing a mortgage in a way that was lucid, friendly and honest. We would love working with her again.
Joshua M. - Pearl City, HI | Dec 2021
Tana was excellent to work with. Efficient, on-top of things and very helpful with answering our questions.
Nicholas D. - Sugar Hill, NH | Dec 2021
The customer service was outstanding! Very good communication and all my concerns were immediately addressed.
Matthew H. - Mililani, HI | Oct 2021
Great service from Tana. She answered all my questions in a timely manner and was always available.
Gesmine C. - Honolulu, HI | Oct 2021
Because Tana is awesome. She is honest and has good customer service.
Erwin Q. - Mililani, HI | Sep 2021
Excellent service and knowledgeable staff. My transaction was complicated by borders and Covid, knowing I could rely on Guaranteed Rate reduced stress and anxiety.
Jean-Michel R. - Golden Valley, ON | Aug 2021
Quick, good rate, excellent customer service!
Michelle E. - Chino Hills, CA | May 2021
Freindly courteous service
Gregory Q. - Kaneohe, HI | May 2021
Very good service - smooth process
John T. - Temecula, CA | May 2021
The process was quick and my agent was very very helpful.
Lisa C. - Pearl City, HI | Apr 2021
Excellent customer relation all around
Cynthia C. | Mar 2021
Tana was amazing and made my refinance simple and beneficial.
Becky H. | Feb 2021
Tana provided exception service and tended to all our loan questions and needs with extreme urgency. She kept us timely informed throughout the entire process. Much Mahalo.
Calvin M. | Feb 2021
Because Tana is amazing! Her personal service made something originally stressful, much smoother!
Elizabeth W. | Aug 2020
Tana Feeley is a pleasure to work with, this is my second mortgage with her.
Lawrence D. | Nov 2020
Overall excellent service and experience. Tana Feeley is absolutely amazing and made this a very pleasant experience!
Alex P. | Feb 2021
Tana has been absolutely FANTASTIC during the entire process. So professional, so kind and helpful, SO on it.
Harry B. | Aug 2020
I primarily interacted with Tana during my VA loan process. She answered all my questions timely and kept me informed throughout the process.
Sung P. | Nov 2020
Our refinance went very smoothly with no snags
Jennifer K. | Dec 2020
The team is very informative giving the customer all the information needed in learning the process of acquiring a mortage.
Richard C. | Jan 2021
Tana Feeley did a great job on staying on top of everything and made the process easy
Luis G. | Aug 2020
Tana and her team members are very friendly, professional and helpful. They courteously helped me understand each step of the process putting my mind at ease.
John A. | Oct 2020
The Agent gave me an information what I need.
Woo Sung C. | Nov 2020
I worked with Tana before and enjoyed working with her again.
Shelley T. | Dec 2020
My loan officer, Tana, was the best. She made things so easy for us and responded quickly to all of our questions.
Preston T. | Jan 2021
Fast response. Courteous service. Great deals really buyer friendly.
Sonny K. | Jul 2020
Tana and her entire team were very responsive, friendly, knowledgeable, and pleasant to work with.
Jamie W. | Jul 2020
Tana Feeley and her staff were very professional and so easy to work with.
Brigitta O. | Jul 2020
Great customer service. I was pretty nervous about this process, but you all actually made it pretty stress free!
Andre T. | Jun 2020
Made things easy and understandable.
Gee E. | Apr 2020
The lender was very helpful, nice, and gave detail instructions how things are. Kept me updated all the time throughout my journey in purchasing a home.
Justin H. | Apr 2020
Tana Feeley was great, very understanding and clear in her explanations and communications. She kept me posted every step of the way and explained when I didn't understand.
Hazel S. | Mar 2020
Tana was really helpful, available, and positive through the whole process.
Craig I. | Mar 2020
Tana Feeley is an exceptional loan officer
Kevin B. | Feb 2020
Tana was very responsive and available throughout the buying process. Generously shared her expertise gleaned from many years of experience to make it a smooth buying process. Hope to work with her again.
Luke T. | Dec 2019
They were prompt, friendly, and easy to work with
Reynalyn R. | Dec 2019
Worked with Tana previously, very well please with professionalism and customer service
John R. | Nov 2019
Agent communicated with me for what we need to get a loan, getting paper work etc.
Woo Sung C. | Dec 2019
Worked with Tana previously, very well pleased with professionalism and customer service
John R. | Nov 2019
Terrific, friendly service. Very clear explanations
Vincent L. | Nov 2019
They were easy to work with, kept me informed and worked within my schedule
Dale G. | Oct 2019
Fast response time and was able to work with Us when other's didn't want to bother
Kevin M. | Oct 2019
Tana was very helpful. She kept an eye on the mortgage rates and was able to get me a lower rate with low points. She was easy to get a hold of if I had questions. Very personable. There was a few problems with the docu sign. But it worked out.
Erwin Q. | Aug 2019
My Loan Officer was Tana Feeley and they don't come any better! I worked with Tana in the past to secure the loan for my Hawaii home that I purchased while living in Seattle. It went seamlessly despite the fact that I was not on island, thanks to the extra care that she took. Since that time she diligently kept her eye out for rates to drop and notified me immediately when she thought they might be beneficial for me. When the time came, she contacted me and made it happen. Tana was extremely patient with me throughout the process as I gathered all the documents needed to confirm my income for the loan. She also made sure I was well informed of all the steps to be taken and made herself readily available to answer any and all questions. Tana is both extremely professional and personable. She is an absolute pleasure to work with! Thank you so much!
Sandra H. | Aug 2019
My agent Tana Feeley was absolutely wonderful! It's so stressful, scary and frustrating to purchase a new home. The loan approval process is typically horrendous. Tana was knowledgeable, very clear with communicating information, and extremely helpful to me to make financial decisions (e.g. - points, length of loan, insurance, etc.) which were just the right fit for me. She was incredibly responsive when I had any questions, and would always make herself available. If she had a schedule conflict (which is life's challenges), she would tell me and we would arrange something good for both of us. I felt like Guaranteed Rate understood my situation and I choose well to go with your company versus signing with Bank of Hawaii. I hope management listens to my feedback and will value Tana and appreciate her and financially reward her. Thank you.
Ivy O. | May 2019
Tana is amazing. She is very accommodating, personable, and trustworthy.
Aldene A. | May 2019
Tana Feeley An awesome team I will definitely to use them again in the future.
Ariel L. | February 2019
Best interest rate and excellent service.
Buck Yim Y. - Honolulu, HI | Dec 2022
Easy to work with and competitive rate.
Louise S. - Honolulu, HI | Mar 2023