What people are saying... What people are saying... Back to profile
Christy bordelon was great to work with start to finish straight to the point. Would recommend her to anyone
Anthony W. - Saint Marys, GA | May 2021
Very friendly and made process easy
Michael H. - Kingsland, GA | May 2021
Excellent service, availability and all our questions answered.
Adam L. - Saint Marys, GA | May 2021
Everything was fast, easy, and efficient! All my questions were answered and the process was smooth
Rebecca T. - Kingsland, GA | May 2021
They worked diligently and went above what was expected.
William C. - Kingsland, GA | May 2021
How quick and efficient Christie was
Richard R. - Saint Marys, GA | May 2021
Professional, communication, proactive
James G. - Poulsbo, WA | May 2021
The service was excellent.
Irene C. - Kingsland, GA | Apr 2021
They were easy to work with and were always available.
Wade C. - Kingsland, GA | Apr 2021
Made the process super easy and kept us up to date on every step.
Brenden E. - Jacksonville, FL | Apr 2021
We had worked with many other lenders and none come even close to how amazing Guaranteed Rate is! My 38 weeks pregnant fiance and I were able to close within 3 weeks or so on our beautiful house when other lenders had gave us issues after working with them for months and having the closing dates pushed back again and again due to their error! They were kind, fast, professional and responsive to any questions we had. I would give them 100 out of 10 if I could!
Tyler F. - Fernandina Beach, FL | Apr 2021
Very professional and thorough with the process.
Joseph R. | Mar 2021
Outstanding customer service. Very responsive professional experts at every turn.
Charles W. | Mar 2021
efficient, professional, timely
Debbie J. | Mar 2021
The communication was great! Very happy to of used Christy B. for our first home purchase.
Samantha C. | Mar 2021
The best service, always on point, Christy Bordelon did an awesome job!
Edgar C. | Mar 2021
They were very professional and worked very hard.
Lisa H. | Mar 2021
The entire team was extremely helpful throughout the refinance of one property to support buying a new property.
James K. | Mar 2021
Very prompt, responsive and thorough.
Janet F. | Feb 2021
They were prompt. Communicated well through the whole process
Jonathan H. | Feb 2021
They were extremely helpful throughout the whole process
Robert P. | Feb 2021
The service that was provided was very professional and done in a timely manner.
Herbert B. | Feb 2021
The members of Guaranteed Rate made our refinancing process simple, efficient, and painless. Their reps were there every step of the way explaining what was going to happen, what was needed, and what we should expect. Extremely personable, great customer service, and prompt service.
Lazaro P. | Feb 2021
Kristi Borderline was awesome in helping us get everything together and walking us through the process.
Joseph T. | Aug 2020
Christy was awesome in my experience.
Gregory R. | Feb 2021
excellant customer service
Barbara W. | Aug 2020
They were punctual and easy to work with. Christy Bordelon is awesome.
Otis W. | Aug 2020
Because of the outstanding service that was provided
Keith L. | Nov 2020
I received the best service and they beat all other lenders.
Sage W. | Dec 2020
The prompt and professional service was top notch!
Robert H. | Aug 2020
They helped me every step of the way when it came to applying for the loan, and getting all the paperwork done.
Andrew T. | Nov 2020
I enjoy working with Tania McRae on every transaction.
Georgia-Kay M. | Dec 2020
Everyone we worked with was so helpful and knowledgeable.
Daniel B. | Aug 2020
They were always communicating with us about the loan.
Billy C. | Nov 2020
Everything was smooth and easy.
William T. | Dec 2020
Outstand customer satisfaction
Kelly P. | Jan 2021
Outstanding service. Always kept us informed at every step. Easy to work with. Professional
Douglas C. | Aug 2020
Tania and her support staff were an absolute dream to work with and kept me informed every step of the way!
Angela S. | Nov 2020
Christie was so helpful in our home buying process. I was so lost and had absolutely no idea what I was doing but Christie was a God-send.
Jason H. | Dec 2020
Because they reach out and help when others turn me down
David B. | Jan 2021
Excellent to work with & makes home buying a success!
Tracie H. | Aug 2020
Professional and excellent customer service
Crystal W. | Sep 2020
The team really did there thing to get me done, Christy Bordelon went the extra mile and I am GRATEFUL
Ollie M. | Oct 2020
Outstanding service. Tania McRae and Mike Edwards were efficient, helpful, and really good at getting the job done!
Tracy D. | Jan 2021
Tanie Mcrae was helpful the entire time explaining the whole process and answering any questions I had and truly helped make the home buying experience easier
Keith M. | Aug 2020
We started working with Christy Bordelon while stationed overseas and her communication throughout the process was amazing. She was well informed and quick to answer any questions or concerns we had along the way as first time home buyers.
Christopher C. | Sep 2020
Fast , professional and expert. They where highly recommended and lived up to it.
Todd D. | Oct 2020
Everything was made easy and explained to in the fullest way possible!
Phillip B. | Nov 2020
20/10 customer service and support. I had many questions and all were answered. Communication was excellent!
Miguel C. | Dec 2020
Excellent service and kept me informed throughout the process.
James P. | Jan 2021
They were very diligent and prompt. Always kept me in the loop.
Nigel V. | Aug 2020
Tania McRae is phenomenal and a true professional who displays passion and pride in her responsibility to the client.
Brian S. | Sep 2020
Incredibly efficient and courteous! Christy answered every question and kept us informed as to where we were in the process!
Clarence B. | Oct 2020
Christy was very helpful and quick to respond to questions. She really made the process easy.
Brian Y. | Nov 2020
Excellent communication, great processing time.
Andrew M. | Dec 2020
Really good interest rates and amazing team work with us. You helped me understand things when i need help. Thanks for all y''all do.
Kevin S. | Jan 2021
ease of transition, Tania McRae was fabulous!!!
David B. | Jul 2020
All of my needs and questions were answered
Terry R. | Aug 2020
We worked with Tania McRae and Kara Maddox. Both of them went above and beyond to help us through our loan. Through buying and selling 2 homes in the past, we had never had the explanation of each process explained so thoroughly until working with Guaranteed Rate. When Tania and Kara said to please reach out if you had any questions, they meant it and took the time to answer questions throughout the entire process.
James R. | Sep 2020
Everyone was very helpful, especially since we were doing everything long distance. Tania and Kara were great to work with.
Dale M. | Oct 2020
Excellent service and interaction with everyone from the company.
Susan G. | Nov 2020
Friendly, thorough, exceptional service! All of the Guaranteed personnel we worked with were truly a blessing.
Michael G. | Dec 2020
Everyone who dealt with our loan was very helpful and worked to get us approved.
Anthony B. | Jan 2021
everything was done timely and accurately
Richard L. | Aug 2020
Ease of application and excellent follow through by Company personnel.
Timothy L. | Sep 2020
Excellent customer service
Ernest M. | Oct 2020
Tania and her team did a very quick and amazing job!
Sarah A. | Nov 2020
Great communication and customer service. Very knowledgeable!
William Chester J. | Dec 2020
They were awesome from day one till closing time. Specially Christy, thank you very much for all your time and help.
Enrique M. | Jan 2021
Awesome employee and best rate
Jordan J. | Jul 2020
because they were able to facilitate the process of getting a loan relatively easily.
Thomas H. | Jul 2020
Guaranteed rate gave me exceptional service.
Julian S. | Jul 2020
They were able to get the loan approved which allowed us to close near our original closing date that was determined by another lender who failed to get us to the closing table. Thank to all the folks in the Saint Marys Branch for your Professional diligence in closing my loan. Tania is awesome to work with.
Dwight F. | Jun 2020
Guaranteed Rate have me the service and rate I wanted.
John B. | Jun 2020
Because Christy Bordoleon did such a great job with assisting me with getting the loan. She stayed right on top of everything until the end.
Pamela J. | Jun 2020
They were very easy to work with.
Christopher L. | Jun 2020
Informative throughout the entire process. Everything went perfect!!
Anthony F. | Jun 2020
My loan team was always really responsive at all times and answered all of my questions which helped a lot as I was a firt time home buyer.
Westley L. | May 2020
The service was exceptional.
Claudia S. | May 2020
Easy, clear, and down right awesome!
Devin S. | May 2020
Overall process was made simple.
Jarred W. | Apr 2020
Wonderful, knowledgeable, great to work with people. Super fast and easy.
William R. | May 2020
Basically did a good job. Sometimes the information flow was confusing.
Michael M. | Apr 2020
Excellent customer service
Metsada S. | Apr 2020
Very professional and efficient employees!
Martha B. | Apr 2020
Ease of service from beginning to end.
Michael S. | Apr 2020
Easy to work with. Tania McRae was very professional, clear, provided good, solid information, and answered my questions. Also she showed personal interest in my wife and myself.
Jerry H. | Apr 2020
Very easy to work with. Very responsive. No hassle. Communicated well.
Joseph G. | Apr 2020
They were very easy to work with and we got all the documents up forward to make the process as smooth as possible! They were also very nice the whole time always answered every question I had
Tyler C. | Mar 2020
Very helpful, made the process very easy.
Dallas S. | Mar 2020
They communicated through the whole process, very knowledgeable, easy process start to finish
Breanna D. | Mar 2020
Extremely easy and pleasant to work with!
Donald V. | Mar 2020
Your people went out of their way to assist throughout the process.
Drew P. | Mar 2020
Service was outstanding and provided all info on questions nad decions to be made. Christy was great to work with.
Nicholas V. | Mar 2020
Smooth process love that it was all done by email. Tania answered any questions we had.
Steven F. | Feb 2020
Very helpful through the entire process, kept me up to date on everything.
Keith D. | Feb 2020
Everyone involved in the process was amazing and competent. Very friendly staff.
Susan G. | Feb 2020
Tania was great to work with very professional, efficient, and effective!
Lawinford G. | Feb 2020
Tania Shanahan McRae was the absolute best! She and her team made the process of getting a home loan almost effortless! Will recommend her highly!
Tracy D. | Jan 2020
Getting our loan was fast and easy. No unnecessary waiting
Karl C. | Dec 2019
They were very helpful and fast
William J. | Dec 2019
Christy and her team were wonderful through our the entire process
Jessica H. | Dec 2019
Everything was made to be easy and moved quickly.
Joshua A. | Nov 2019
They were very helpful and easy to work with throughout the process.
Daniel C. | Oct 2019
Frederick H. | Sep 2019
The process was very smooth. Christy never got frustrated with my many questions as a first time gone buyer. She is very knowledgeable and answered every question I had.
Ashley G. | Aug 2019
Made the process a lot easier and stay in constant contact if there was any issues or papers they needed.
David C. | July 2019
The whole process was so great. No major issues. Reps communicated with me at all hours and even weekends to make sure we had all required paperwork and details covered. And they were all so nice to work with. Closed my loan faster than anyone else could. and they were all so pleasant through the entire process. I wish i knew of this company for all of my previous home purchases!
Jeffrey S. | July 2019
Smooth and quick. Tonia McRae insured the whole process went smoothly and closed quickly. Can't ask for more than that.
William N. | July 2019
Christy did an awesome job. Always responded when I texted or called her. She went out of her way to help me obtain a better insurance rate to lower my mortgage. I really enjoyed working with her and appreciate the ease of obtaining this loan because of her assistance.
Kimberly R. | May 2019
The loan officer, Tania, was excellent. The loan included a lot of documentation - and she was right there helping us assemble our responses. She was professional, understood the rules and very responsive. We will be back. -Don Dickson.
Don D. | May 2019
Christy, was very helpful & provided understanding on the documents we needed.
Penny R. | May 2019
The staff at the St Marys office was the driving force in getting me in my home so quickly. As events happened I was informed so I could watch the progress. I appreciate all the effort that was put forth and I will recommend them specifically in the future.
Howard F. | April 2019
Christy and Kara were so helpful! The seller was very slow in getting the property and documentation ready for the sale but I was kept up to date and they stayed on top of everything!
Tiffany S. | April 2019
Tania and Christie were so helpful. This was my wife and I’s first time buying a home. They were so helpful and so understanding. We were both so worried how it was going to turn out, on top of it being a stressful time for us being asked to move out of our rental due to the homeowner canceling our lease. Tania worked so diligently to make this as enjoyable and streamlined as possible. We met our deadline and got out of the rental in time. It was so awesome and my wife and I were so relieved. We also thought it was so awesome when Tania called us to see how the new home was working out. I have already recommended Guaranteed Rate to some family members and friends that are looking to buy homes and I have personally recommended Tania to each and every one of them and could not tell them enough how great she was. Thank you so much for the wonderful and personable service provided to my wife and I. You made this experience so great for us even in a stressful time. Thank you Tania and thank you Guaranteed Rate for helping us purchase our very first home!
David H. | March 2019
Absolutely would use GR again Tania, Kara and the team were great to work with. My wife and I were Real Estate investors residential and commercial we were also Realtors for years so we’ve been through this process innumerable times the team made it smooth and easy. Love the DocuSign.
Steven F. | March 2019
Tania McCrae and Kara Maddox were wonderful. They kept us up to date on every little aspect of the home buying experience. They explained and walked us through each step of the process, and I think it went as flawless as it possibly could have. An absolutely great team of people.
James J. | October 2018
Tania McRae was very helpful throughout the process and was very informative in letting me know what was going on every step of the way! Highly recommend her!
Shayla B. | October 2018
Tania was very professional. Great loan officer, a phone call away.
Dhansukhlal P. - September | 2018
Tania was a great loan officer. Extremely professional, she kept us well informed and was reachable anytime we needed a question answered. A true professional who actually cared about the customer which was refreshing. I will recommend her to anyone looking for a mortgage lender.
Gary A. | July, 2018
Tania and her team made the process painless and way. I certainly appreciate attention I received throughout the process.
Joel K. | September 2018
Love the no nonsense approach; Tania kept us very informed. She is on top of it.
Jack B. | July 2018
Thank you all for the great work.
Meladine B. | August 2018
Tania is awesome and helped us tremendously with a complicated situation.
Robert J. | June 2018
Tania was an amazing! She is very knowledgeable and we will definitely use her again.