What people are saying... What people are saying... Read more
They was on top of things and made the whole process smooth
Recia W. | Sep 2020
Very easy intuitive process. Everyone I worked with, particularly Ted, was fantastic.
Carlos C. | Sep 2020
Ted Malkhasian and his team were kind, courteous, professional, and helpful.
Deanna M. | Jun 2020
Great customer service, quick follow up
Kelsey C. | Jun 2020
Everyone was on top of everything and very clear with what they needed. They also closed on the refinance sooner then expected
Matthew A. | May 2020
Great rate, professional and resourceful team, seamless process and the online resources are great.
Pierre D. | May 2020
Because Ted Malkhasian is the BEST !
Lucy C. | May 2020
Ted and his team worked day and night throughout the Pandemic and all the other challengers that we had. They got it done and on time. Couldn't be more pleased !
John H. | Apr 2020
I really enjoyed working with GR. They are very professional and get things done once in timely matter.
Michael M. | Apr 2020
Because you were very helpful, giving us the information we needed and helping us gather paper work. As first time home buyers, it can be very confusing and the team (especially Ann Marie) were on the phone with us and always available to provide context and move the process along!
Kaylyn H. | Mar 2020
Ted was excellent and helped so much throughout the entire process.
Aria P. | Mar 2020
Speed and ease of application
David F. | Mar 2020
B'cos l was satisfied with the process
Kwame A. | Feb 2020
Great customer service, very informative and helpful
Kevin S. | Feb 2020
Very Friendly, Helpful, Fast communication and the best.
Abhishek R. | Jan 2020
Ted and Anne Marie were great!
Phillip S. | Dec 2019
They were great to work with and very responsive
Jace R. | Oct 2019
The entire Guaranteed Rate team was informative, responsive and easy to work with from start to finish.
Matthew R. | Sep 2019
Ted was very helpful on every aspect and made the entire process seamless and pain free.
Taurai C. | Aug 2019
The process flowed......the whole team; Ted Malkasian, Lisa Gere, and Ann Marie DiPonzio were so helpful, and professional. The team listened to my needs and concerns...I will gladly recommend Guarantee Rate........this is a well tuned and caring organization. Thank you for your superb service!
Donna L. | Aug 2019
Awesome service! Thanks! Very easy to apply, go through the process and close!
Ichiro A. | August 2019
Ted malkhasian and everyone that assisted with my mortgage loan were very friendly, easy to talk with, extremely helpful and professional. I am thankful and appreciative for all they did. Best regards, Emilio.
Emilio P. | July 2019
Ted and his team were absolutely awesome. I had to change jobs in the middle of our closing process. It was a complex, stressful, and difficult move to make. I was nervous that such a significant change in the middle of this process was going to be a big speed bump, but Ted and his team helped us navigate it with ease. I am super grateful for the service we received. I am thrilled with the interest rate and would gladly recommend Guaranteed Rate to anyone seeking a mortgage.
Brandon D. | June 2019
Very professional team.Thank you for all your help with the home buying process.
Samir R. | June 2019
Special thanks to Ted Malkhasian, Ann Marie Diponzii, Lisa Gere. Thanks for your hard work and help me.
Elena G. | June 2019
My experience was beyond amazing! Ted and his team had roughly a 2 week turn around to approve and process my first mortgage loan. With the time crunch, the entire time walked me through each step and explained everything in detail as needed.
Lucreta B. | June 2019
Ted and his team made buying a home and getting financing extremely easy. The mobile uploads and checklists were very helpful and intuitive. Ted was great - any time we had interest in a home or thinking of making an offer, he was quick at giving us estimated monthly payments and where our costs were going to be. I highly recommend Guaranteed Rate! thanks everyone.
Lindsay C. | March 2019
Guaranteed rate made my first property purchase very easy and straightforward. Their online tools were, and I know what was on my to-do list at all times. Will definitely use guaranteed rate for my next purchase.
Mariusz B. | December 2018
Ted Malkhasian and his team where very efficient. My loan was close in a record time with no headache or surprises.
Fanny B. | August 2018
Ted Malkashian and his team are fast, seamless and extremely responsive. We had an unexpected issue come up with our finances and Ted worked with us to handle the issue professionally and on an extremely tight closing timeline imposed by the seller of the property we were purchasing. We felt like his team really cared about us as people and wanted to make sure we received our loan. I have already recommended Ted Malkashian and GR to colleagues and friends and will continue to do so moving forward! Thank you!
Nina K. | August 2018
Ted Malkhasian was great.
Darren L. | July 2018
Ted Malkhasian was great.
Darren L. | July 2018
Very professional loan officer everything went smoothly I will definitely recommend to my friend.
Garabet T. - May | 2018
From start to finish, I was pleased with the process. Everyone involved was very professional and always kept me well informed. Thank you for making a stressful process go so smoothly!
Katrina A. - West Roxbury, MA | NOV 2017
TED WAS WONDERFUL IN EVERY ASPECT OF THE WORD. AS WELL AS ANN-MARIE, BOTH WENT ABOVE AND BEYOND TO HELP ME AND MY FAMILY THROUGHOUT THE ENTIRE PROCESS. ANN-MARIE WAS VERY PROFESSIONAL, UNDERSTANDING AND INFORMATIVE. SHE KEPT ME IN LOOP AND SHE IS ALWAYS ON HER EMAIL NO MATTER WHAT TIME OF THE DAY I EMAILED HER 6AM AND ON. VERY IMPRESSED WITH TED AND ANN-MARIE. YOU TWO ROCK. IT WAS AN HONOR TO HAVE WORKED WITH YOU BOTH! STAY FAB!!!
Charlene H. - Brockton, MA | OCT 2017
Getting this mortgage was easier than applying for a car loan. Very smooth.
Emanuel P. - Stoughton, MA | OCT 2017
TED M. AND ALL HIS CREW WORKED VERY FAST! EXCELLENT TIMING, THANK YOU VERY MUCH!
Vardan T. - Watertown, MA | OCT 2017
Ted and his team were great. He exceeded all of my expectations and was very helpful.
Mark R. - Boston, MA | AUG 2017
Ted Malkhasian (and his team including Ann Marie DiPonzio) are top notch and deserve highest customer service marks!
Jerald F. - Harwich, MA | AUG 2017
We were first time home buyers and went through a fairly complicated buying process that required a good amount of hand-holding. Our loan officer, Ted Malkhasian, went above and beyond to ensure we met our deadlines and kept us well-informed along the way. Ted is extremely knowledgeable about the loan process and took time to answer our many questions. We would recommend Ted and his team at Guaranteed Rate without reservation.
Anthony M. - Charlestown, MA | JULY 2017
The entire team were very helpful and exceptional, specially Ted is amazing, very dedicated and very humble to explain and answers very questions you may have.
Benjamin Y. - Worcester, MA | JULY 2017
I'm very satisfied with everything . Great job thank you very much.
Lena G. - Lynn, MA | JULY 2017
The entire team who worked with us were great. This was my seventh real estate closing and bar far the easiest!
Baraba N. - Stoneham, MA | JULY 2017
We loved working with Ted Malkhasian. He stayed in touch throughout the whole process, gave us all the options we had and guided us on making the best decision. We needed to close sooner and Ted made it happen. The entire Guaranteed Rate team that we worked with were very professional and really made it so easy for us. We will always go to Guaranteed Rate for our future needs. Thank you!
Emidio D. - Boston, MA | JUNE 2017
Excellent service. I'm very please with Ted and Ted's team help and guidance along the process. Very professional and very friendly! They are top performers and I'd highly recommend them to anyone looking to buy a home. We feel blessed to have worked with an incredible team! Thanks!
Juan L. - Newburyport, MA | FEB 2017
Ted was very helpful and professional. I would definitely work with him again
Ninel M. - Waltham, MA | FEB 2017
Always quick response, clear explanation, great service!
Svetlana G. - Swampscott, MA | DEC 2016
Teddy was awesome! Thank you!!!
Aboud G. - Natick, MA | NOV 2016
I'm super happy with Guaranteed Rate Staff, they were very helpful, Specially Ted Malkhasian He is the simply Best!!!
Carlos I. - Brockton, MA | NOV 2016
I have used Guaranteed Rate 3 times in the last couple years and as always they are the best! Excellent team of professionals!
Hichame T. - Stoneham, MA | SEPT 2016
The staffs were awesome, from the initial mortgage application to the closing. The loan officer answered all the needed questions, and was always available to help, returned all phone calls and emails when I left him message. The online application and paper signing were great. It saved me because my job schedule is very rough that I would have had it difficult to walk into your office. I never went to any office for this loan approval. Great job!
Kwasi B. - Worcester, MA | SEPT 2016
Great experience,Ted is the best loan officer and his team is very helpful,it was a smooth transition, team made it on and professionally I would love to refer anyone who I know in the future. Thanks for your best service.
Shiva D. - Burlington, MA | AUG 2016
I want to personally mention Ted Malkhasian. I have been doing business with him for many years. He has been always been very helpful and caring to our needs. Guaranteed Rate should be very proud to have him.
Ivan M. - Quincy, MA | AUG 2016
Ted Malkhasian is the men. Great loan officer.
Jose P. - Braintree, MA | APR 2016
I was extremely satisfied with the loan process.
Clifford C. - Randolph, MA | JUNE 2016
Ted is great, he is always very knowledgeable, professional and helpful.
Bagrat A. - Watertown, MA | JUNE 2016
Great team! All my questions were answered promptly! This was my first time obtaining a mortgage and I was impressed at how easy it was. Thank you to the whole team who worked on my mortgage!
Yuliya D. - North Andover, MA | FEB 2016
The process of obtaining a loan was very clear and efficient.
Varnie J. - Brockton, MA | MAY 2016
Another great experience with Ted and the team.
Andrew R. - Boxford, MA | JAN 2016
Ted and his crew were very helpful, prompt, efficient and knowledgeable! They made the whole process easy and loan was closed on time. Great service and great team.
Nune K. - Belmont, MA | JAN 2016
Thanks to Ted Malkhasian and his team who helped me out a lot every step of the way and made this process super easy. I will definitely use Guaranteed Rate again.
Beruk H. - Revere, MA | MAY 2016
Great team! Went beyond expectations.
Sophia S. - Boston, MA | DEC 2015
Everything went very smoothly and i got good help from them. Very organized and well prepared with their job. I highly recommend this to everyone.
Tsiring L. - Malden, MA | DEC 2015
The Team that helped me (Ted, Margaret, and Julie) were AMAZING! I appreciated all of their efforts so much. As a first time home buyer/owner, I was very nervous and had a lot of questions. They helped me along the way in making things easy to understand, and didn't treat me a like a nuance or dumb for not knowing certain things. They also made the process as easy as it could be, and I felt confident that they had my best interest at heart. I couldn't have done this process without them, hands down. I will be recommending them and Guaranteed Rate to people I know that will be planning to make this step in the future. Thank you!!!
Kayla B. - Haverhill, MA | DEC. 2015
Ted is efficient, professional, knowledgeable and trustworthy!
Lenko T. – Malden, MA| Feb. 2015
Ted Malkhasian was great, he helped me to get the loan approved, he was always there to answer any questions I had throughout the process. Ted made the process very easy and very smooth, Thank you!
Davit P. – Belmont, MA | Jan. 2015
Ted Malkhasian was wonderful to work with. I heard horror stories from other people regarding their mortgage applications with other companies, so I feared the worst when I started mine. However, Ted Malkhasian and his team were fantastic. They made the process very straight forward, were quick to respond to any questions I had and the best was that there weren't any surprises down the road.
Claudia N. -- Methuen, MA | SEPT 2014
Ted was exceptional! He explained every step and was very quick in answering my questions!
Vivian V. -- Arlington, MA | JUNE 2014
“Ted Malkasian and his team made my new mortgage an extremely smooth and easy process. You held my hand the whole way and I want to thank you for an excellent experience. Thank you very much! Loving the new home!”
David H. – Hudson, MA – 9/2013
"It was much easier and smoother than I thought it would be. Ted and his team were great; their attention to detail and taking the time to answer all my questions made me feel important. I would definitely work with Ted again and I've already told my mom to refinance with Guaranteed Rate!"
Michael S. -- Attleboro, MA | MAY 2013