What people are saying... What people are saying... Back to profile
Great to work with. Went above and beyond to make everything smooth
Nicholas S. - Portage, IN | Apr 2022
Impeccable service, thorough support, comprehensive step-by-step guides, fantastic follow-ups
Samantha G. - Chicago, IL | Apr 2022
Lots of communication and very clear throughout
Sarah P. - Chicago, IL | Apr 2022
They are always very responsive and helpful.
Rachel K. - Skokie, IL | Mar 2022
Thomas Krakau is really really smart and so respectful. He has seen all of my finances and knows my situation and treated me with a lot of care.
Isaac P. - Chicago, IL | Mar 2022
They made a typically stressful process easy.
Grant U. - Chicago, IL | Mar 2022
Everything went smooth and ever representative answered all of our questions in a timely manner.
Charles B. - Chicago, IL | May 2022
Flawless process and product I couldn''t get anywhere else
Winn S. - Pompano Beach, FL | Apr 2023
The process was very smooth and efficient
Jennifer K. - Chicago, IL | Feb 2022
The entire team was incredibly supportive and quick to respond.
Casey C. - Chicago, IL | May 2022
Good customer service and they close on time
Victor Fabian C. - Chicago, IL | Aug 2022
The process was mostly painless and the team was very supportive. The only difficulties were obtaining all the necessary paperwork, but that''s unavoidable with any lender.
Andrew C. - Chicago, IL | Mar 2023
Tom deserves highest praise for all he has done for us! He is professional, courteous and always responded to all our needs at every step in the process.
Robert M. - Valparaiso, IN | Apr 2023
Really enjoyed working with the team. Process was quick and well explained.
Ahmad Z. - Oak Lawn, IL | Jan 2022
Very helpful with explaining and guiding me through this process. As a first time homebuyer I was going into this process blindly and knowing everyone at Guaranteed Rate had my best interests in mind was comforting.
Andrea M. - Baltimore, MD | May 2022
The customer service is excellent. The entire team was super responsive, and the service I received was topnotch
Marie T. - Florissant, MO | Jul 2022
Prompt, thorough, easy to work with.
Cara Lynn S. - Chicago, IL | Aug 2022
Zero hiccups in the process
Mohamed E. - Sylvania, OH | Sep 2022
The folks at GR were all extremely professional and at the same time friendly. I thoroughly appreciated all of their work and how quickly they were able to approve the loan--7 days!!
Robert W. - Chicago, IL | Oct 2022
I had a really smooth, seamless experience from start to finish. Accurate pre-approval, documents were requested in an organized fashion (e.g. no docs went missing), and we closed in about 21 days!
Cynthia H. - Chicago, IL | Dec 2022
Sam Sharp and his team are excellent. Very easy to work with.
Jens H. - Chicago, IL | Feb 2023
They understand my complicated income.
Gretchen G. - Chicago, IL | Mar 2023
very smooth excellent communication
Lucy G. - Chicago, IL | Apr 2023
Everyone on our loan team was communicative, prompt and very professional
Paige W. - Chicago, IL | Jun 2023
Everything was handled well
Colleen S. - Indianapolis, IN | Aug 2023