What people are saying... What people are saying... Back to profile
Thomas Mann working with me almost a year without giving up being patience and amazing help
Koray A. - Fort Walton Beach, FL | Sep 2021
Thomas was great to deal with!
Todd W. - Enterprise, AL | Sep 2021
Because The staff Did a great job making our dream to be in the perfect home happen..
Steven R. - Harrisville , PA | Sep 2021
Thomas and his team did an excellent job. Very professional.
Donna H. - Dothan, AL | Jun 2021
We got a low rate for our mortgage that everybody should be able to get
Holden H. - Montgomery, AL | May 2021
Thomas Mann and his team kept us informed and pushed to get this loan closed. We would have lost this property if it wasn''t for Thomas'' diligence.
Mathilde I. | Mar 2021
The team were extremely helpful. Thomas locked in a great rate and he kept me in line during the whole process. Thank you.
Frank C. | Feb 2021
Thomas Mann and the crew were great
Philip D. | Nov 2020
Had excellent service from every step along the way from competitive rates low fees and excellent service
Scott R. | Feb 2021
Because they are the shit. Questions?
Yohance S. | Aug 2020
Excellent Service. Thomas Mann is an outstanding agent and everyone assisted us along the way.
Todd M. | Nov 2020
Thomas and his team were wonderful to work with and made our first home buying experience so easy to understand and stress-free!
William G. | Aug 2020
My team was very professional and friendly. I always knew what was going on and if I had questions I always got an answer right away.
Carrie S. | Sep 2020
Thomas was so kind and patient with us through the whole process. He answered all our questions thoroughly and promptly. And the rates and fees were the best.
David S. | Oct 2020
Great service and a great mortgage rate.
Ryan B. | Nov 2020
I got good service and Thomas Mann was patient
Peter M. | Aug 2020
Thomas and his team were great!!! Thomas was very courteous and knowledgeable in helping me understand my loan options
Felicia C. | Sep 2020
Everything went smoothly and the communication and follow through were great
Stacey C. | Oct 2020
The entire team was responsive from start to finish
Robert H. | Nov 2020
Thomas Mann was an excellent loan officer. Great communication
Jemima S. | Dec 2020
Good communication and easy to deal with!
Ben M. | Jan 2021
Very accommodating. And guided me all through out the process.
Maria Audrey C. | Jul 2020
Because of the overall positive experience.
Anthony N. | Jul 2020
Working with Thomas Mann and ease of process
Martin G. | Jul 2020
Professional and seamless process best I have experienced when purchasing a home
William K. | Jul 2020
The prompt customer service provided was excellent. Mr Thomas Mann answered all our questions and was very quick to respond to our inquiries. Great job!
Mark H. | Jun 2020
They were very helpful and available for any questions I had regarding the entire process.
Brian L. | Apr 2020
Quick closing time, great customer engagement and service, easy to use online resources for signing documents.
Brian C. | Apr 2020
Because Thomas is very professional and makes us the client feel at ease answering questions anytime
Robert L. | Apr 2020
friendly staff, good comunication
Richard R. | Mar 2020
Thomas was my Agent and he did great, got us through underwriting complications with patients and hard work. We got the loan closed just in time for us to go out of town for almost 2 weeks, so that was a huge relief!
Ryan M. | Jan 2020
Thomas Mann my Loan officer
Todd M. | Jan 2020
In the beginning, I was scared and nervous without knowing anything about loan process. Mr.Mann explained everything, and answered all questions very clearly. He made me easy this process.
Danush W. | Jan 2020
There’s always room for improvement
Constance E. | Dec 2019
Bc Thomas Mann taught me how to fix my credit , stayed at it with me for 6 months and was encouraging and positive. And we were able to close the loan.
Melanie C. | Oct 2019
The rating is for the customer service and the team who helped. It is also for the company for having such a great customer service satisfaction. Bravo!
Ryan M. | Oct 2019
Great customer service.
Jonathan P. | Oct 2019
Thomas Mann and his team were wonderful to work with!! He sent us updates and was available anytime we had a question! I highly recommend using Guaranteed Rate (especially Thomas) for fast, friendly, and efficient service for your loan needs.
Laura B. | August 2019
I like the fact that they were always looking to help and didn't give up.
Julio H. | July 2019
Thomas Mann was fantastic! I can't say enough good things about him or how happy I am with the whole process. Thank you all so much!
Joshua T. | June 2019
Thomas Mann and his team where awesome and did a great job on getting me my home loan. I am very satisfied with every thing.
William L. | May 2019
Thomas Mann was more than just a lender. We came into this with average credit, knowing we would have a tough road to get approval. He told us from day one that he would not stop and he would fight for us until we got approved and were able to purchase our home. That he did! We now live in our beautiful home that we always wanted! Without even knowing who we were, Thomas even gave us a hand moving in to our new home! Who does that?!! That is going the extra mile and then some for your clients! I would not recommend any lender other than Thomas Mann from Guaranteed Rate! It was well beyond our expectations!!
Jeremy B. | February 2019
Thomas Mann and Team members is very easy to work with. Even Thomas personally came on closing day to be present there to make sure everything to to go well. He even gave me a House warming Gift. Over all It was smooth Loan process. It was quicker than thought would be. Thank you For Made it Happened for me. I'm SO Happy for my House. Thanks again for Everything. I would Definitely recommend to my friends and Family!!
Jaagu P. | December 2018