What people are saying... What people are saying... Back to profile
Tim Fiero and his team were engaged, hard-working, and the best partners I could have had in navigating this complex buying environment.
Lindsay K. - Easton, PA | Apr 2022
They were recommended to me and the process went quickly and efficiently.
Margot . - Gainesville, GA | Mar 2022
Because I know we would not have managed to get this house closed so quickly without Tim Fiero and the amazing team at Guaranteed Rate. I cannot wait to recommend people to you.
Sarah M. - San Francisco, CA | Mar 2022
They were quick, professional and explained everything to make it a less-stressful experience.
Eric C. - Los Alamitos, CA | Mar 2022
Communication was always clear and Tim and his team were always available to chat when needed. As a first time home buyer, I had a lot of questions and situations I didn't quite understand and Guaranteed Rate helped me navigate the entire process.
Jaime S. - Boise, ID | Feb 2022
with ease to contact the my loan rep Tom Fioero
Karena B. - Temecula, CA | Feb 2022
Super easy. The process was able to be completed online which really streamlined everything. Everyone that I worked with were very professional and personable.
Paul L. - San Diego, CA | Jan 2022
It was the easiest and quickest refi process I've ever experienced. Everyone was so accommodating and helpful.
Mary S. - San Diego, CA | Dec 2021
Tim Fiero was a pleasure to work with. He was on top of everything and made the process simple.
Vu N. - Chula Vista, CA | Dec 2021
Tim Fiero and his team were amazing to work with. Very helpful throughout every step of the process.
Michael M. - Indian Wells, CA | Oct 2021
Excellent customer service.
Evelyn A. - San Diego, CA | Oct 2021
I've been working with Tim Fiero for 8-9 Years in our last 3 mortgages and he's delivered exceptional service each time.
Angelito S. - La Mesa, CA | Oct 2021
I've already referred Tim Fiero to my family
Julie R. - San Diego, CA | Sep 2021
I love Tim and his personalized service
John A. - San Diego, CA | Sep 2021
Tim was amazing. He truly cares. He stayed in touched frequently and always provided the most in depth information. His team was very efficient and quick.
Beatrice V. - Chula Vista, CA | Aug 2021
I am amazed by the effort and dedication my loan team worked to get us approved before our closing date. Tim Fiero and Mario Cubias did an awesome job. Guaranteed Rate also gave us an amazing rate compared to their competitors. I will recommend them to my family and friends.
Danny S. - San Diego, CA | Aug 2021
Tim Fiero was diligent, professional and humorous. I appreciate his hard work through this refi process.
Albert M. - San Diego, CA | Aug 2021
The overall experience was phenomenal! Tim Fiero is amazing and his entire team was equally as great.
Kristina A. - Chula Vista, CA | Aug 2021
Tim Fiero has been very helpful and willing to talk through the complicated process, making the daunting task much more reasonable.
Daniel J. - San Diego, CA | Jul 2021
Tim Fiero and his team were terrific. They were efficient and made the process as straightforward as possible.
Lauren B. - San Diego, CA | Jul 2021
Tim was extremely responsive and enjoyable to work with.
Kelsey S. - San Juan Capistrano, CA | Jun 2021
Great experience, amazing staff, very dependable, always available, thorough, instructions were clear, constant updates, love Tim and his team!
Megan U. - San Diego, CA | May 2021
Easy on-line forms. Tim Fiero is a good communicator
Cynthia W. - San Diego, CA | Apr 2021
Excellent customer service and made the process quick and simple.
Elizabeth N. | Mar 2021
Tim and his team were great!
Joseph S. | Feb 2021
Tim and his team were very helpful and knowledgeable throughout the process. They went above and beyond to get everything completed in these crazy times.
Wesley B. | Oct 2020
Everything went very smoothly with our loan. Best ever!
Peggy C. | Feb 2021
Guaranteed Rate was great! Tim gave me frequent updates and answered all of my questions.
Kimberly T. | Oct 2020
Honest, upfront, and great communication
Craig J. | Oct 2020
Great to work with, made the whole process easy
Randi C. | Jan 2021
Tim Fiero is pleasant, friendly , knowledgeable and accessible throughout the entire refinancing process .
Arnold W. | Aug 2020
Tim was great, patient and good attention to detail. The online tools provided made the process easier than I've experienced in the past.
Steven W. | Oct 2020
Tim Fiero made the whole process so easy and provided us updates along the way.
Clark B. | Nov 2020
Great service and follow up
SHAWN R. | Dec 2020
Tim is knowledgeable, friendly, courteous..he takes the time to update the status, and always responds to every inquiry expeditiously.
Ann Z. | Jan 2021
Professional and friendly people.
James L. | Aug 2020
Guaranteed Rate met all of my expectations from the outstanding interest rate to engaging customer service .
Peter O. | Sep 2020
Tim Fiero was very helpful in answering all my questions and stepping me through the process. When ever I did not understand something he made himself available to me to resolve my issues quickly. I felt a lot less stress through the process as a result.
Daniel H. | Oct 2020
On top of things and took time to explain everything making sure we understood what everything was. Researching items that we did not understand and changed. Tim always makes himself available for us.
Lisa H. | Nov 2020
Gave me the best rate I could find anywhere, and they had great communication throughout the whole process.
Sergio B. | Dec 2020
Tim was incredible and showed us we could by a type of home that we didn''t think was possible! Everything was organized, and the team were really nice and responsive along the way.
Shabnam I. | Jan 2021
Tim and his ability to handle any situation his communication skills, he answers his phone at all times and immediately responds to texts.
April M. | Jul 2020
Tim and his team were friendly, helpful, quick, and efficient!
Tara O. | Jul 2020
Tim and his team were very prompt and fantastic!
Andrew F. | Jul 2020
Working with Tim Fiero and the team is easy and a complete pleasure. Great communication.
Peggy G. | Jul 2020
All interactions were easy and clear! Thank you!
Steve B. | Jun 2020
Efficient and convenient process.
Timothy C. | Jun 2020
This is the third time we've worked with them and will continue to in the future
Jeffrey W. | Jun 2020
friendly and professional team, great customer service, loan secured
Haley H. | Jun 2020
Got a great rate and solid customer service from Tim and Ginger
Cynthia S. | Jun 2020
Tim Fiero really helped guide us through the process as we weren't as computer savvy as the younger generation.
Andrew M. | Jun 2020
Excellent customer service, the team moved quickly and were professional through the entire process.
Tricia B. | Jun 2020
Tim and his Team did a great job securing out loan
Jason H. | May 2020
Great rates, fast reliable service
Dwight B. | May 2020
Tim and his team were professional, super helpful and moved at lightning speed for us to close on time even during the COVID-19 issues. Tim was always responsive and helped us as first time buyers really understand everything we needed to.
Erica H. | Apr 2020
Tim and his team were prompt and responsive.
Joanna V. | May 2020
Fast processing. Tim kept me updated every step of the way. I understood what was happening and what I needed to do.
Charlotte E. | Apr 2020
Great to work with, responsive to questions, super people
Randi C. | Apr 2020
Simple, really, Tim Fiero (and his team)! From the very beginning, when our truly great real-estate agent Jay Sener put us in contact with Tim, he and his team were excellent. They provided my wife and me with the knowledge we needed to move forward in the process (and about the process), as well as a direct line of communication from us to him (in the event questions would arise). They left no question unanswered and were very open and realistic with us when discussing issues surrounding uncertainties about the market as a result of the COVID impact on the US market. Quite simply, they were honest, compassionate, congenial, assiduous, and benevolent in every interaction we had with them.
Gerry C. | Mar 2020
Tim Fiero is extremely easy to work with and transparent.
John T. | Mar 2020
Tim Fiero is extremely supportive and explaining things out to us. He was very patient and he was always available to answer questions.
Lisa H. | Feb 2020
Employees were amazing and helped me through every process on the phone or email. They were always available or would get back to me fast.
Dustin F. | Jan 2020
Because of their honor and integrity
Eddie S. | Oct 2019
Tim and his crew have helped me buy 4 houses and also re-fi once. They are awesome beyond words.
Eleanor F. | Oct 2019
Tim Fiero worked his tail off.
David P. | Oct 2019
I have worked with Tim Fiero on multiple occasions and he has always been great to work with, He is extremely responsive and always shows a personal interest in his clients. I will continue to work with him and if anyone I know is interested in a refinance, I would be happy to refer them to Tim.
Paul L. | April 2019
Tim and his team were outstanding! I knew where I stood every step of the way and he made the process stress free which is really saying something! I’ll use the team for my next loan!
Cynthia S. | January 2019
Tim was great to work with. The online submittal of documents for the loan made it easy for me to collect and upload everything needed at my convenience. I was able to go back and look at everything and keep a copy for my own records. Thank you!
Jeffrey W. | January 2019
Tim is the best! Always available for questions and streamlined process
Craig J. | December 2018
First timer here, I think Tim did a great job handling everything as smoothly as possible.
Milan G. | December 2018
Tim did an exceptional job with our loan. He guided us through the process months before we were ready to purchase. Tim was able to answer our questions, provide pre-approval letters on the weekend and truly went above and beyond. He also closed our loan five days early at our request! Thank you, Tim, for making the process so easy!
Andrea Z. | October 2018
Tim Fiero was amazing! I had a VERY complicated loan and he talked me through every step of the process and really went to bat for me to get me into my house. He truly went above and beyond when most people probably would have given up. Thank you Tim!!
Kara H. | October 2018
Tim Fiero is great. Very communicative and went the extra mile.
Kerry A. - August | 2018
Tim Fiero was awesome. He worked extremely hard for me; gave fantastic advice; amazingly was always available by phone or email and was very approachable in what could have been a scary experience for me.
Charlotte E. | May 2018
Tim was Awesome.
Theodore G. - May | 2018