What people are saying... What people are saying... Back to profile
Stream lined process and easy to upload materials on a secure portal
Naghmeh T. - Vienna, VA | May 2021
delivered what they promised.
Farhad M. - Alexandria, VA | Apr 2021
Team was very responsive, helped first time buyers through everything with patience and diligence.
ANDREW L. | Mar 2021
Great and easy to work with.
ALBERTO T. | Dec 2020
Great service & care from Tim Ross & team
RYAN W. | Aug 2020
The people at Guaranteed Rate were amazing. They were very helpful and informative through out the process. They were there to help me.
JASPREET A. | Oct 2020
Quality of service and timely
ALANE M. | Dec 2020
Responsive, friendly service
WILLIAM R. | Aug 2020
Always provide the best deals available and very easy to submit docs
JUAN M. | Sep 2020
I was given a rate committment quickly and the entire process was very easy.
JOHN S. | Oct 2020
worked very hard to ensure that we met all loan requirements.
Dennis L. | Nov 2020
Whole process went well all in all.
CIARA H. | Dec 2020
Great and easy to work with.
ALBERTO T. | Jan 2021
Responsive and great support throughout process.
ASHLEY A. | Jul 2020
Tim was so professional to work with and made the whole process so easy. He was always available to answer any questions.
Mark B. | Jul 2020
Very responsive team and helpful
SERENA M. | Jul 2020
The boss Tim Ross answered my call no matter what time i called him.everyone i work with were super helpful. Thanks
KEITH L. | Jun 2020
Service is stellar as always. Tim is a rockstar
DJORDJE G. | May 2020
The team was very knowledgeable and went above and beyond to ensure that I met my closing date which was just over 30 days from our initial contact. Tim Ross work late hours through the evenings and on weekends as well. He remained in constant communication with daily emails and always made time for my phone calls. Mr. Ross helped me to obtain a historically low interest rate as well. I also worked with Cynthia Thomas and Ana Fajardo and both were very good about following up and ensuring that I met important deadline. I believed that I have an excellent level of service.
Wilonda Q. | May 2020
Good communication. Made the process easy.
Vittorio W. | May 2020
Tim was great, very helpful and efficient. My process was fast and easy! Thank you.
OSCAR L. | Apr 2020
Our mortgage lender Tim Ross makes everything super easy and that is why we have used him multiple times and recommended him to many others
SCOTT S. | Mar 2020
Tim Ross was fantastic and dedicated to seeing this process through for us.
Jones P. | Feb 2020
Tim was very personal and accommodating through this whole process.
Bradley J. | Nov 2019
Tim Ross made this process for us a very smooth transaction. He was professional, patient and went out of his way to help us. He was always available for us.
Stephen G. | Oct 2019
Tim Ross was wonderful! He answered all of our questions. He was also easily accessible and made the process of getting a home loan less stressful. He is an expert at what he does. We would highly recommend him to our family and friends. He made it possible for us to obtain a loan to purchase the home of our dreams. Everyone worked hard to make sure we closed at our designated time! Kudos to the whole team at Guaranteed Rate!
Sophronia S. | January 2019
Tim Ross worked very hard in securing our loan. Great communicator let us know often, where we were in the loan process. Explained details and conditions. A true professional and expert in his field.
Steven B. | January 2019
Tim Ross is an Allstar, and I plan on sending any and all business his way.
Paul A. | January 2019
The staff assigned to my Loan were amazing. I started this process with another company about a year ago and after months of discussion I felt that I could not realize my dream based on the "obstacles" in my history. From day one Tim Ross gave me inspiration and belief that I could get it done and it Happened.
Taofik L., October 2018
I came to Tim Ross in a bit of a panic when my original loan company lost its license for my state. Tim and his colleagues were able to jump right in and take over my loan application. There were no delays and we still.managed to close on time and without issue. I was very satisfied with my experience and am confident that I'd use Guaranteed Rate again in the future if I needed a loan.
Alan H., October 2018
Quoted the best rate and Guaranteed Rate delivered. Exceptional staff, keen attention to detail, effortless effort to close. Very, very satisfied.
Kevin S., September 2018
Tim and Michelle were capable, responsive, and fantastic to work with. For any future mortgages, GR will be top of mind for me.
Sinclair K., August 2018
The team was great overall. Tim Ross and Kevin Kriher were excellent. If anything, a little more/frequent communication toward the closing would have been better. Also, the closing confirmation was a little confusing to the parties.
Kevin C., August 2018
Special thanks to Tim Ross and the GR Team. Everyone was eager to help, quick to respond, and friendly. I will be sure to suggest GR to friends in the future when they are looking for a new home or a refinance. Thanks!
Robert F., July 2018
This was our second time working with Tim Ross and he was great to work with again. Very easy and smooth process!
Scott S., May 2018
Tim Ross is the best. I called him on a Saturday morning and he rocked a proposal out in less than half a day.
James M., February 2018
Tim provided superior customer service and followed up! He truly made the process as seamless as possible. I could not have been any happier with the entire process. Because of Tim, I will be a repeat client. Great hire. He deserves a raise!
Carla W., October 2017
My refinance was quick and painless. Tim Ross held my hand through the entire process and I couldn't have asked for better service. I will definitely refer Tim and Guaranteed Rate to my friends and family. Your team at Guaranteed Rate has the mortgage lending process streamlined. Every step was fast and easy. I shopped around for a refinance rate and by far GR was able to beat all competition. Tim Ross was wonderful!!
Lorissa G., July 2015
I wish to thank Tim Ross for his excellent work in helping my wife and I re-finance our home. Tim was professional and immediately gave me quote information in our first call. He and his office team were efficient in all of their processing of our loan. Our loan closed a few days ago and I wanted to use social media (Yelp) to thank Tim Ross for his excellent work. If anyone I know needs a new mortgage or a re-finance of an existing loan, I will absolutely refer them to Tim Ross of Guaranteed Rate. Thank you Tim!
Richard K., March 2015
Tim Ross has great follow through. I would recommend him to friends/family. He made my experience easy. He explains things thoroughly and is never pushy.
Jennifer S., March 2015
I wish to thank Tim Ross for his excellent work in helping my wife and I re-finance our home. Tim was professional and immediately gave me quote information in our first call. He and his team were efficient in all of their processing of our loan. Our loan closed a few days ago and I wanted to thank Tim Ross for his excellent work. If anyone I know needs a new mortgage or a re-finance of an existing loan, I will absolutely refer them to Tim Ross of Guaranteed Rate.
Richard K., March 2015
Tim Ross was extremely responsive and clearly explained the process. He remained calm despite our frantic questions and quickly resolved actual pressing issues.
Stephen R., December 2014
Tim was very helpful and responsive. I would highly recommend him to anybody. He adapted to my special needs of a power of attorney, he answered all my questions and he even came by to meet me for closing.
J.M., June 2014
"Tim made sure everything went perfectly and followed up with all parties. Tim was very responsive and answered all of my questions thoroughly and I would recommend him to my colleagues and friends. Excellent job Tim!"
Paul R., May 2013
Hey, check out this amazing review from Jeffrey about Tim! “I had the pleasure of refinancing my mortgage with Tim Ross. Tim was very attentive to my every need and his knowledge of the mortgage business is beyond reproach! Once we got to underwriting, Tim guided my approval to completion in less than 7 calendar days! The rates through Guaranteed Rate are fantastic, especially for a 10-1 Adjustable Rate Mortgage. I would positively recommend Tim Ross and Guaranteed Rate to everyone!”
Jeffrey R., April 2013