Best home buying experience we have had in 45 years. Todd and his team were very professional yet also personable
Willie G. | April 2019
Todd Novosel was amazing to work with. I felt like I got to know him as the process wore on and truly felt like he had my best interest at heart. He explains everything in great detail, gives prompt responses, and answered all of my unending questions. He's a real asset to your company.
Jesse H. | March 2019
Todd went above and beyond what I expected. He was awesome to work with - very attentive and responsive to my unique needs. I never had to check up on him; in fact, he was consistently keeping me on schedule! I would recommend Todd to my closest friends and relatives and plan to do so.
Brandi W. | March 2019
Todd was amazing and made everything so easy.
Kelsey F. | March 2019
Todd made the entire process very simple and explained each step thoroughly. He was there and immediately responded to any questions I had throughout the process. Highly recommend him as a loan officer.
Cassandra K. | February 2019
Todd and his team were on point during the entire process. They keep a good line of communication and answered all of my questions promptly. I really appreciated the personal service!
James D. | February 2019
Great experience from start to finish. Thank you!
Holly S. | December 2018
Excellent service. Very nice staff to deal with. Especially Todd was very good on explaining things that I had questions about. He is very fast at closing. I look forward to working with Todd if I have my friends and relatives buy a house in the near future
Devi M. | December 2018
Todd made our experience very easy! I would absolutely work with Todd again and recommend him to my friends. The ability to view documents in advance was very helpful and made the closing experience quick and easy.
Julie P. | December 2018
Todd was excellent! He was extremely helpful and always took the time to answer my questions
Jonathan J. | December 2018
Todd Novosel, Crystal, Melissa, and their team worked tirelessly for my fiance and I. They were in constant contact, taught and informed us. And in difficult times fought to get us everything we needed even when we were too tired to fight and keep going. They were amazing!! Nothing I would've changed about this experience with them I'd change. And they got us a cheaper interest rate than anyone else
Essence C. | November 2018
Todd was awesome! He was extremely helpful, and I felt like he really wanted the best options for us. He also knew that it was our first mortgage experience and really went above and beyond making sure that we understood every part of what was happening.
Hannah L. | November 2018
Todd Novosel made my first time home buying experience easier than I could have ever imagined! Thank you to the GR team.
Andi A. | October 2018
Todd was great! Spent a lot of time with us explaining the options. For the most part, the mostly-online process went smoothly.
Corey P. | November 2018
Todd Novosel was clear and concise about every deadline and made us feel comfortable with the process. Todd "goes to 11" (Spinal Tap reference)!
David K. | October 2018
Working with Todd Novosel was amazing. I was recommended to him by a friend when he was at his previous company and my Realtor said that I should be working with a better mortgage lending company in this market. Well once he came over to Guaranteed Rate and reached out to me without knowing I was in contract and about to choose a lender. I ended up narrowing my lending company between Guaranteed Rate and Concord. I ultimately chose Guaranteed Rate only because I felt like I could trust Todd...
Jeffrey C. | October 2018
I worked with Todd Novosel, Jason Harris and Patti Stemper. All took extra steps to make sure I understood what was going on with the loan process. I felt that they were looking out for my best interest.
Lisa T. | September 2018