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Tom Dusell did a great job. At every phase, he seemed to work overtime to keep us in the loop, and explain what was going on. There were NO SURPRISES!!! We have financed, and re-financed 4-5 times over the previous 10 years, and this was the easiest, most informative experience thus far.
Marvin C. | August 2019
Tom did a great job. Open communication and a timely closing.
Grant H. | July 2019
Tom was great ! he made the whole loan process understandable , easy to apply for , and answered any and all questions i had. I hope Guaranteed Rate has more loan officers like Tom so they can get the same great service i had. Thanks again Tom for being my Loan " Counselor "
Mike B. | July 2019
Working with Tom and Mark was such a wonderful pleasure. They made me feel like family. Tom was available day or night to answer any question to put me at ease. I was blessed and so grateful to work with Tom and Mark. Thank you!
Mariana W. | July 2019
Tom DuSell and his team are amazing to work with. They are responsive and patient with questions! This process was better than we have experienced in the past! Thanks Tom!
Megan D | June 2019
Guaranteed Rate was very patient in getting me through all the paperwork. They were there when I had questions, about some of the paperwork. They didn’t make me feel stupid, when I didn’t understand something. At any time I needed help, day or night my loan officer was there. They gave me peace of mind in all the paperwork & the choice of purchasing a house. If I ever need another loan, I am definitely going back to Guaranteed Rate!!
Paula K. | June 2019
Best experience I’ve had purchasing a home with Tom DuSell and the Guaranteed Rate team. Tom made the entire process smooth and easy while providing top notch service at every step along the way. The online portal was extremely easy to navigate and the flash close process was excellent and reduced our closing time to only 42 minutes! A++
Shane J. | May 2019
The Loan officer was fabulous, he always assure me and took great care of me.
Frank T. | April 2019
Our loan officer Tom DuSell went above and beyond our expectations, any worries or questions I had he was always there To help and assure me. I also want to Thank Robert Guiwargis, very nice and again was always there to answer any questions we had. You have a great team right there, they made our dreams come true.
Frank T. | April 2019
Tom Dusell was very professional and he and his team did an outstanding job helping he to get this loan done!
Thomas K. | February 2019
Loan Officer was very helpful and knowledgeable. Entire team made the entire process easy and quick. Would definitely recommend them and use them for my next purchase.
Stephan D. | February 2019
Tom Dusell and his entire team at Guaranteed Rate were an exceptionally professional group who were pivotal in facilitating lending operations to complete my home buying process. He was just very informative and provided an email with directions on the application process. His unbiased professionalism was very apparent and I felt comfortable immediately. Once complete with the application process I was seamlessly transitioned to working with two other members of his team. Once again, I was met with the same professionalism and competence. Directions throughout the process were always clear and concise, and I never had to perform an action twice due to uncertainty or ambiguity. The whole process was extremely efficient, work was completed quickly and I was complete with all actions a month prior to closing. Tom and his team provided unparalleled professional services.
Eric Z. | January 2019
Tom Dusell was amazing. He went above and beyond the cal and I could not be happier with his help and the outcome. I have already recommended him to friends and coworkers.
David A. | February 2019
Great people & pleasurable experience.
Wendy W. | August 2018
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