What specific steps do you use to help your customers find the best home loan for them?
I believe in working with my client's hand in hand from pre-approval to closing. My main focus is to coach them through the process. Explain the various loan products available. Assist them to collect and provide the underwriter with the required documents to complete the mortgage approval process.
What are the top 3 misconceptions people have about the home loan process?
That the mortgage process is confusing, time-consuming and difficult to qualify for a loan.
What provides you with the most satisfaction in your job as a Loan Officer?
The most satisfying part of my job is seeing the joy on a client's face as they become a homeowner.