What people are saying... What people are saying... Back to profile
Great support, very responsive!
Karly K. - Chardon, OH | Apr 2022
Tony Artino was absolutely amazing! Helped us to secure our mortgage quickly after we had issues with another lender!
Jordyn S. - Highwood, IL | Apr 2022
Great communication. And great easy smooth and fast process.
Javier O. - North Royalton, OH | Apr 2022
I have previously bought 5 houses with other loan companies and GR was by far the most responsive and helpful.
Tanya H. - Cleveland Heights, OH | Mar 2022
Easy and timely communication, professionalism, rates offered
Matthias D. - St Louis, MO | Mar 2022
best rate and great service
Christopher D. - Chicago, IL | Mar 2022
Tony was great to work with
Nicholas P. - Burton, OH | Mar 2022
Tony and team went over and beyond my expectations. They provided quick solutions to any problems.
Andrew C. - Solon, OH | Feb 2022
They were easy to work with and provided all the necessary support.
Harish V. - Cleveland Heights, OH | Jan 2022
Tony Artino and his team went above and beyond to make my first time purchasing a house not only easy but fast and enjoyable!
Heather K. - Willowick, OH | Jan 2022
Tony was a great person. And very smart about what he dose
Dimitri S. - Canton, OH | Dec 2021
Everything was perfect as we have worked with GR in the past
Daniel T. - Cuyahoga Falls, OH | Dec 2021
Made the process very easy
Chelsie G. - Eastlake, OH | Dec 2021
It was very easy to deal with
Alex E. - Euclid, OH | Dec 2021
Clear, Quick and responsive.
Abdou A. - Cleveland, OH | Dec 2021
Ease of transaction, support from staff during process
Tara F. - Westlake, OH | Nov 2021
Tony was so easy to work with and very responsive
Julie B. - Mentor , OH | Nov 2021
Process was very easy. Tony was super responsive and helpful.
Jennifer P. - Austin, TX | Nov 2021
Responsive and easy portal
Sarah W. - Fairview Park, OH | Nov 2021
Easy instructions, all online, great service.
Daniel K. - Shaker Heights, OH | Nov 2021
They did everything correctly and timely.
Robert C. - Chula Vista, CA | Oct 2021
They were very helpful in what was best for me
Richard W. - Eastlake, OH | Oct 2021
Highly responsive and communicative, extremely smooth electronic document process
Amy C. - Bradford Woods, PA | Oct 2021
Communication! Communication is key for me and I loved that I could call/email and someone Always got back to me right away Thank You for that!
Michelle F. - Olmsted Twp, OH | Sep 2021
They had the best interest rate for us compared to other lenders, but the main reason we went with GuaranteedRate is because our real estate agent Adam Zimmerman recommended Tony Artino and we are so glad he did! Tony was so helpful in our first phone call with him that we decided then to go with GuaranteedRate.
Shelby S. - Blairsville, GA | Sep 2021
The team was great and worked really hard on what I believe was a difficult refinance. Always professional and dedicated.
David K. - Willoughby, OH | Aug 2021
Very professional and any questions were answered in a timely manner
Kenneth S. - Willowick, OH | Aug 2021
Tony Artino is hands down the best! Plus, the experience with Guaranteed Rate’s tech was smooth and seamless.
Courtney H. - Cleveland, OH | Aug 2021
Speediness, communication, knowledgeable and quick responses
Cara C. - Willoughby, OH | Aug 2021
We've purchased multiple properties over the years and have never had a transaction handled as easily and accurately. We can't say enough positive things.
Luis T. - New York, NY | Jul 2021
Tony and the team are amazing very helpful and explained everything well
Branden C. - Mentor-On-The-Lake, OH | Jul 2021
Very efficient process used by Guaranteed Rate
Terrence H. - Medina, OH | Jul 2021
Very efficient and professional.
Jeremy S. - Shaker Heights, OH | Jul 2021
The team was there for us for all stages of the application and closing. We had a lot of questions and the team was professional, responsive, and super helpful.
Jon G. - Shaker Heights, OH | Jul 2021
Tony and team were amazing through the whole process!
Tom D. - Gates Mills, OH | Jul 2021
Tony Artino and his team were amazing!
Cathy M. - Willoughby, OH | Jul 2021
I found myself doing a bit of searching for additional options and presenting those to guaranteed rate and they were responsive and willing to look into / explain them.
Aaron M. - Worthington, OH | Jul 2021
Tony Artino and his team were stellar! I would recommend them to anyone.
Carrie S. - Chagrin Falls, OH | Jun 2021
Everything was done in a timely manner and I felt like I could reach out to anyone at GR to ask questions.
Julia K. - Cleveland, OH | Jun 2021
Tony was great to work with and made the process as smooth as possible.
Steven O. - Willoughby, OH | Jun 2021
Fast and reliable! Easy to work with
Kelly T. - Willoughby, OH | May 2021
Great job working with them
Aaron K. - Olmsted Twp, OH | May 2021
Communication and efficiency
Jamie W. - Highland Heights, OH | May 2021
The team was responsive helpful and efficient
Sydney S. - Shaker Heights, OH | May 2021
They gave me the best rate. Quick easy process.
Michael G. - Cleveland, OH | May 2021
Excellent service. Ease of transaction.
Jeanette W. - Hingham, MA | Apr 2021
They found the best possible interest rate and loan term
Samuel P. - Mentor, OH | Apr 2021
It was the easiest financing transaction I have ever experienced. Period.
Alexander B. - Shaker Heights, OH | Apr 2021
When I first emailed, I got a response within 2 minutes of sending my email. The team that I worked with was phenomenal with communicating with me and my husband and working with our time constraints.
Maria T. - Cleveland, OH | Apr 2021
I had a great experience with the company, but I don''t know everyone''s situation so I can''t say I would recommend Guaranteed Rate in every situation.
Joseph S. | Mar 2021
Everyone I worked with was helpful and courteous
Michelle D. - Willowick, OH | Apr 2021
Very organized. Easy online tools. Very nice team to work with.
Cynthia M. | Mar 2021
Helpful and incredibly informative staff
Alexander G. - Wickliffe, OH | Apr 2021
They were responsive, kind, knowledgeable, and a pleasure to work with.
Victoria S. - Mayfield Heights, OH | May 2023
This was a very easy transaction from start to finish. We got a great rate, and the whole GR team was very responsive and did a great job of managing the process.
Paul B. | Mar 2021
Quick to answer all my questions which made the process much smoother!
Julia A. - Mayfield Heights, OH | May 2023
The service was excellent.
Adam M. | Mar 2021
Completed closing very quickly
Margaret L. - Lakewood, OH | Aug 2022
Tony, was great to work with and the whole process was well organized.
Joshua B. - Shaker Heights, OH | May 2023
Good communication, knowledgeable staff.
Donald F. | Mar 2021
Tony and team were extremely helpful and knowledgeable. Made the mortgage side of the house buying process super simple!
Brittany K. - Chagrin Falls, OH | Jul 2022
They worked with me every step of the way and were patient.
Conrad M. - Willoughby, OH | Aug 2022
Tony was so great! He explained everything to where we as first time home buyers could understand. He was always available for monthly quotes and questions, and was very patient with us throughout the process.
Amanda W. - Maple Heights, OH | May 2023
Very helpful through the entire process and moved extremely quick
Anthony B. - Ravenna, OH | Jul 2023
it was very easy to work with such a helpful group of people.
Stacie A. | Mar 2021
Fast, friendly, good rates, great customer service.
Suzanne B. - Cherry Hill, NJ | Jul 2022
They all were helpful and knowledgeable with the loan and keeping us on the right track to getting the loan.
Karli C. - Strongsville, OH | Aug 2022
Very nice and easy to work with.
Karen A. - Willoughby, OH | Feb 2023
They were very responsive and provided excellent customer service.
Heather M. - Gates Mills, OH | May 2023
They were so fast! Also excellent communication!
Catherine K. - Painesville, OH | Jul 2023
Responsiveness, helpfulness, competitive
Daniel D. - Brecksville, OH | May 2022
The efficiency and personalized touch provided
Arienne H. - Solon, OH | Jun 2022
Tony has been amazing throughout the entire process.
Ryan B. - Cleveland, OH | Jul 2022
The process was easy and the Guaranteed Rate team is very knowledgeable and helpful.
Ivelis S. - Cleveland, OH | Aug 2022
Good advice, quick response times, great customer service!
Valerie C. - Willoughby Hills, OH | Sep 2022
Guaranteed Rate kept the mortgage process going, and answered all my questions.
Joy D. - Cleveland, OH | Feb 2023
Had a great experience with Guaranteeed Rate-- As first time home buyers, we had alot of questions and Tony and his team were always available to answer any question that came up and were all very knowledgeable about the industry making us feel confident in working with them and making the home buying process so easy for us.
Kaitlin G. - Lakewood, OH | Mar 2023
Alyssa Hoy and Tony Artino were great - they made the entire process smooth from start to finish.
Marissa D. - Cleveland, OH | May 2023
Great communication from start to finish. Helped in every way possible
Nicholas P. - Willoughby Hills, OH | Jun 2023
Tony Artino was extremely accommodating and efficient in every step of the process. He always gave thorough explanations of where we were in the process, and what was needed from me. Most importantly, when my home purchase fell through initially because the seller backed out, he offered supportive words to keep my head up, and gave me confidence that we would still find a path forward. It worked out. All around great experience. (Shoutout to Alyssa too for helping and being prompt the entire time)
Matthew R. - Mayfield, OH | Jul 2023
Everyone that I talked with were fast, efficient, and Knowledgeable. I was taken care of very well throughout the process.
Marc R. - Chagrin Falls, OH | Aug 2023
Because of the pandemic, my process was virtual and they accommodated my needs and questions.
Suzanne M. | Mar 2021
Kept us in the loop the whole time. Always willing to answer all of our questions and made it as painless as possible!
Brittany-Ann F. - Cuyahoga Falls, OH | May 2022
Very happy with the service and have already sent someone your way.
Kelley G. - Perry, OH | Jun 2022
Made the process simple and made sure we stayed on top of things in order to close on time.
Ryan H. - Kirkland, WA | Jul 2022
Very happy with all the service that was provided
Elizabeth M. - Mentor-On-The-Lake, OH | Aug 2022
Smooth and pleasant process.
Shahar I. - Shaker Heights, OH | Sep 2022
Tony is the best! Very helpful and patient.
Hadassa G. - Lawrence, NY | Oct 2022
They were very helpful during the entire process. They constantly kept us informed.
Chelsea K. - Columbiana, OH | Nov 2022
Easiest loan app I have ever had. And friendliest group of people to work with.
Laura S. - Mentor, OH | Jan 2023
The service was excellent! Tony Artino and his team were awesome, professional and extremely knowledgeable.
Vivian C. - Silver Spring, MD | Feb 2023
Expert and continuous service
Beth L. - Beachwood, OH | Mar 2023
Tony Artino and the Guaranteed Rate team were great to work with, and very helpful throughout the process.
Isaiah D. - Charlottesville, VA | May 2023
Everyone was so helpful and kind! They made an intense process easy and smooth.
Kate M. - Parma Heights, OH | Jun 2023
Everyone was friendly and professional
Allan S. - Painesville, OH | Jul 2023
Everyone I worked with was extremely responsive and knowledgeable.
Margaret G. - Cleveland, OH | Aug 2023
They got us a lower rate than previous
Michael E. - Willoughby Hills, OH | Sep 2023
Easy to contact individuals by phone, quick response, simple explanations of process, stayed in touch throughout each step of the loan process.
Edward Z. - Concord Township, OH | Oct 2023
Tony and his team were awesome.
Richard B. - Shaker Heights, OH | Nov 2023