What people are saying... What people are saying... Back to profile
Mark and Tracey Naughton are the reason I love Guaranteed Rate! They are pro-active, intelligent, quick to answer questions, patient, and everything else great and I trust them completely.
Hannah M. - Stoughton, WI | Dec 2021
Great team with even better communication
Jessica W. - Stoughton, WI | Nov 2021
Responsive nature, well-informed, and happy to help answer questions as they come up. Our branches' manager, Tony Burns, was especially helpful in guiding us through the process. Would definitely recommend.
Paul F. - Madison, WI | Sep 2021
Working almost exclusively with Tony Burns is why. He made it simple, quick and incredibly effective. His knowledge and personal experience is the reason why I would refer him personally to anyone I know.
Christian O. - Deerfield, WI | Sep 2021
Tony Burns took excellent care of me, especially through the difficult underwriting.
Darren P. - Madison, WI | Sep 2021
Tony Burns followed through every step of the way and explained with detail what was happening and what to expect.
Travis S. - Portage, WI | Aug 2021
Prompt, helpful and friendly service.
James F. - Saukville, WI | Aug 2021
Excellent service, quick responses and took the time to understand my unique situation.
Alyssa S. - Columbia, MO | Aug 2021
Was a great experience all around.
Bradley B. - Fitchburg, WI | Aug 2021
Tony was great to work with.
Brad A. - Verona, WI | Jul 2021
They were wonderful to work with.
Ashley M. - Sauk City, WI | Apr 2021
Throughout the process, Tony and his team made our home refinance quick and easy, and was always available to answer any questions we had.
Dustin M. | Mar 2021
All the people we worked with were very friendly and helpful
Juliana K. | Mar 2021
They made the whole process of applying for a mortgage so easy and the interest rate was amazing!
Amanda W. | Nov 2020
Everyone at Guaranteed Rate made us feel at ease during our refinance process.
Derek H. | Feb 2021
We were able to obtain a good interest rate and the team was good at working through things to get all the documentation and preparations ready.
David K. | Nov 2020
Tony Burns was extremely helpful, knowledgeable and had excellent recommendations.
Jess F. | Dec 2020
Tony Burns was fantastic to work with! Very knowledgable and very attentive to our questions.
Jessica P. | Nov 2020
Because my Lender, Tony Burns, did an amazing job and got me a great rate.
Keith M. | Dec 2020
Because Tony Burns is crazy helpful and knowledgeable
Carolyn T. | Aug 2020
Tony was very professional and fun to work with.
Dorian S. | Nov 2020
Everything was seamless, even in an online world
Robert R. | Dec 2020
They followed up consistently to make sure things were addressed in order to keep the loan moving. Tony was very responsive and answered questions quickly and thoroughly
Jayne B. | Aug 2020
Professional staff made our home purchase fast and incredibly smooth.
Hope P. | Oct 2020
Tony helped make the process very easy and was always willing to answer questions no matter the time of day.
Angelic S. | Nov 2020
Tony and his team were outstanding! They were prompt in intiating the loan process from start to finish. Tony was so efficient, friendly, and thorough. He always got back to me quickly with answers to any of my questions or needs.
Debra C. | Dec 2020
Communication was great throughout which helped put my mind at ease despite the lengthy wait times.
Erika M. | Jul 2020
Because I know my account will be in good hands.
Ashley S. | Jun 2020
Smooth process, I was kept informed
Sheila O. | May 2020
What a struggle with all the pandemic issues adding to home buying, your staff was patient and helpful getting all the documents together and submitted.
Randall B. | May 2020
Easy to work with, very quick process.
Melody W. | May 2020
I know It wasn't easy to get me what I was asking for. Tony and his team found a way to make it happen.
Christopher P. | Apr 2020
Awesome customer service and a great rate. Loved the electronic tools available to make the process easier.
Amanda W. | Apr 2020
Everyone is very helpful and easy to work with.
Daniel W. | Apr 2020
Tony Burns was great through every step of the process.
Keith M. | Mar 2020
Great service and help with finding the right amount that would work with our budget. Most companies don't take the time and explain how or why they give that amount where Tony broke everything down and answered our questions.
Adolfo A. | Mar 2020