Who is your typical customer and what questions do they typically have?
What is your rate and can I get a pre-approval?
What specific steps do you use to help your customers find the best home loan for them?
Asking questions that are important to determine the right programs for them. Giving them the options and explaining the logic in each one.
What are the top 3 misconceptions people have about the home loan process?
I don't have 20% down.
I cannot qualify to buy a home.
It takes too long.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
They could look online to learn, but each set of circumstances are different. There are many different programs and requirements. I am an excellent source to ensure success.
What provides you with the most satisfaction in your job as a Loan Officer?
Providing the Programs they want and the service they need. Helping close a loan on time.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I like to fish and golf. I like to share time with my family cycling and swimming.
Tell us something that makes you unique or something wacky, yet interesting about you?
I am analytical and caring. I understand the needs in different situations. I can think outside the box and have some programs that will provide affordable loans for them.