What people are saying... What people are saying... Back to profile
They were easy to work with and very clear about their requirements.
Andrew R. | Mar 2021
The team here was great to work with and made the entire process a breeze for me! They were always available for questions and educated me when I didn''t understand what was needed. Great team!
Kristina D. | Mar 2021
Refinancing was so easy and we love working with Tracy.
Emily C. | Mar 2021
Tracy Bellavance is awesome.
Alexander G. | Mar 2021
Tracy was professional, prompt, and very considerate of my interests. The whole process was explained in detail, and I was never unsure of what was needed or next in the refinance.
Brett A. | Feb 2021
Our experience with Guaranteed Rate far exceeded our expectations. The process from initial reach out all the way through closing was executed with a level of ease one would not expect from a financial transaction of any sort.
Donna L. | Feb 2021
Excellent interactions with loan staff.
Thomas G. | Oct 2020
We had great customer service, a fantastic rate, and the process was spelled out for us.
Danielle S. | Oct 2020
My agent was incredibly helpful through the entire process, and I got a great rate!
John R. | Sep 2020
Knowledgable, friendly, helpful people, despite how busy they were
Lynn D. | Sep 2020
Very good service, fairly easy online process.
Curtis W. | Oct 2020
Everything went so smoothly
Giovanni M. | Dec 2020
Very attentive, thorough and easy to work with
Megan J. | Dec 2020
Tracy, our loan officer, was fantastic throughout the process. All expectations were clear and everything went very smoothly despite the challenges in the current environment.
Jonathan H. | Sep 2020
the process was extremely efficient
Jasim K. | Oct 2020
I was told by a number of people that this process would be difficult, or even miserable, but it was incredibly easy working with Tracy and Guaranteed Rate. The whole process was seamless and quick.
Cailin H. | Nov 2020
very easy, portal was user friendly, and always felt like I knew what I had to do next to make sure everything was completed. Plus the rate was very competitive!
Alison S. | Aug 2020
They were kind, informative, and prompt.
Anthony R. | Dec 2020
Tracy Bellavance is awesome. Very knowledgeable and highly professional
Cheryl L. | Oct 2020
Excellent and thorough service all the way around. Tracy is amazing.
Matthew L. | Oct 2020
Responsive, helpful and informative feedback and friendly.
Evan O. | Aug 2020
Fantastic service end to end. Everyone on the team was great.
Michael M. | Jan 2021
Tracy Bellevance made my experience the best possible. Professional, quick responses, answered my many questions. Can't recommend enough!
Laura S. | Dec 2020
Amazing reps and customer service !
Brian C. | Sep 2020
Good to work with, very efficient, very professional, but at times felt slightly impersonal (versus the local bank).
Francis C. | Nov 2020
Everything was fast an efficient
Adam M. | Jul 2020
Tracy and team were fantastic to work with.
Joseph P. | Jul 2020
They delivered exactly what they promised
Richard P. | Jul 2020
Your staff's professionalism.
Ronald T. | Jul 2020
Tracy was amazing and answered all of our questions with kindness and patience.
Allison M. | Jun 2020
Tracy is the best in the business. Everytime we have worked together it has been nothing but A+ service.
Joseph D. | May 2020
Tracy is great to work with. We worked with her on our original Mortgage when she was with Blue Hills.
Meghan K. | May 2020
Tracy took real good care of me through the entire process
Paul S. | May 2020
I was entirely satisfied with the process and service, from start to finish.
David G. | May 2020
Excellent service. Very communicative. Everything on schedule despite pandemic. Excellent rate.
William D. | May 2020
The rate was based on overall professional and exemplary service provided to me.
Henry B. | Apr 2020
I appreciated the ease of the process and how attentive/supportive Traci was through out the process.
Pamela W. | Mar 2020
From be going to end - excellent experience/ communication with Tracy Bellavance and staff
Michele W. | Mar 2020
Excellent service, timely, professional and easy.
Alexander G. | Feb 2020