What people are saying... What people are saying... Back to profile
Tracy Do was great to work with this is our second loan with her. She is very helpful and knowledgeable.
Kirby J. - West Dennis, MA | Mar 2022
My husband and I are first-time homebuyers. Tracy stayed with us the whole process from pre-approval to closing. We didn't have to do much work because she would handle all the complicated work for us. All we had to do were follow the steps, provide the needed documents, and if you want, you can annoy her with questions like I did. Tracy walked us through the process with ease. I had lots of questions not because the process was hard, I just like learning from knowledgeable people. And 10/10 times Tracy patiently answered and explained all my questions and concerns in great detail. Another BIG PLUS is that Tracy is SUPER responsive. I can reach her through email, phone, text. One time, I bugged her at ~1:00 AM and surprisingly she would still reply. That's the quality of service that is rarely available nowadays. She is always there when I need her. We are very lucky to have Tracy as our loan officer. She is definitely one of the best in her field. Highly recommend her. I will use her service for our next purchase.
Thao P. - Malden, MA | Feb 2022
Good company for obtaining a mortgage with great team to work with. Tracy made the process very easy.
Tara W. - Brockton, MA | Jan 2022
Ms Tracy Do finds all ways to hel me thru the loan application. It was complicated but she helps me so so much to get it thru. Thank you Tracy.
Yen H. - Methuen, MA | Jan 2022
because of having Tracy, the best loan officer I got a chance to work on my mortgage
Trang N. - Randolph, MA | Dec 2021
Because my agent, Tracy Do and her whole team did a great job of helping us get the house we wanted. And their response were quick.
Clement S. - Everett, MA | Dec 2021
Great experience with ur Agent She make everything simple and very helpful
Tina T. - Fall River, MA | Dec 2021
I had an awesome experience with Tracy Do.
Kinh H. - Dorchester, MA | Nov 2021
Tracy Do was wonderful, attentive and went above and beyond to make sure we found a solution that worked.
Talita C. - Rockland, MA | Nov 2021
Guaranteed Rate team worked very hard to make sure everything went smoothly and quickly. The Loan Officer was very responsive and responsible.
Phu D. - Chelmsford, MA | Nov 2021
The loan process was fast and easy
Evelyn T. - Hyde Park, MA | Nov 2021
Very quick and painless closing. Lower rate than expected and no need for appraisal on refinance
Peter H. - Quincy, MA | Oct 2021
Our loan originator Tracy Do was phenomenal. She is very helpful, knowledgable and professional. This is our first time buying so everything was new to us. Tracy took the time to explained everything to us and helped us made the best financial decision that we could. Every time I had questions, she responded to my texts and email quick. Overall, I can not praise Tracy enough for helping our family through this journey. Our journey was very stressed-free and satisfying!
Hieu N. - Rockland, MA | Oct 2021
Tracy Do was very helpful and patient
Mario P. - Somerville, MA | Aug 2021
Local person with great experience and reviews. We found tracy from the google search and we spoke to her and felt she was the best person to help us.
Kirby J. - West Dennis, MA | Jul 2021
Tracy has lots of experience in this field and she's also very responsible. Her service is very good. She did all the work very fast and I received the clear to close notification from her two weeks early than I expected
Quang L. - Dorchester, MA | Jul 2021
Exceptional service from start to finish. The entire loan process went smoothly and the team kept me updated every step of the way.
Jessica N. - Framingham, MA | Jul 2021
Collaboration and teamwork
Wilner E. - Boston, MA | Jul 2021
My Loan Officer Tracy Do did a great job with the transaction. She answered any questions or concerns that I had in the timely matter
Binh L. - Springfield, MA | Jul 2021
Great, easy to work with. Responsive.
Stephanie T. - Brookline, MA | Jun 2021
Process is seamless. Great communication and service.
Lee D. - Boston, MA | Jun 2021
Tracy and her team are great. They’re knowledgeable and reachable. It was easy and stress free experience working with them.
Lynh T. - Weymouth, MA | Apr 2021
Tracy was very efficient and knowledgeable. She is the best!!! the process was very easy and smooth.
Phung H. - Mattapan, MA | Apr 2021
Great experience from beg. to end!!
Sitha C. | Mar 2021
Tracy Do has been amazing to work with. She has been my loan officer for 2 transactions and both were seamless.
Lee D. | Feb 2021
Loan officer Tracy Do was knowledgeable and efficient. She got my loan to close very fast!
THAO T. | Feb 2021
I had a great experience with Guaranteed Rate, everything was organized, my loan officer was amazing! She went above & beyond to answer all my questions and walk me through the homebuying process. Being a first time homebuyer is very overwhelming and things may not always go as planned but she did an excellent job at keeping me informed and calm throughout the process. I appreciated how she made herself available whenever I had questions. Whenever something was due on my end, she would reach out to remind me so I don't miss a deadline. I also loved that there was e closing, it definitely made closing a lot shorter.
Tamphuong N. | Oct 2020
I’m very satisfied with Guaranteed Rate
THUY P. | Feb 2021
great customer services and good rate
Tam D. | Oct 2020
Very quick/responsive loan officer (Tracy Do) - it was a pleasant and smooth process.
Anh H. | Oct 2020
Good rates and great customer service
Jorge M. | Aug 2020
Tracy is knowledgeable. She always answer your call right away.
HAO L. | Oct 2020
Tracy Do is excellent. For first-time home buyers like us, she was absolutely essential in getting us through the process with ease. We were 100% confident in her and that helps!
Carrie W. | Dec 2020
Because I found Guaranteed Rate very professional
DUC P. | Jan 2021
Tracy Do was great to work with.
EXXON L. | Aug 2020
Competitive rate, ease technology use
Phuong N. | Sep 2020
Fast and smooth transaction. I like that most things could be done online. Many updates throughout the process.
ANNIE L. | Oct 2020
They responded very quickly.
Son T. | Dec 2020
I had a good experience with my loan officer Tracy Do who made the process easy and stress free.
Steven M. | Jan 2021
Tracey Doe was very experienced, accommodating, understanding, informative and knowledgable. She was very prompt in the processing
Clinton P. | Aug 2020
they took time to explain you every step.
LOURDES L. | Sep 2020
The process was fast and easy.
Blake T. | Nov 2020
Super easy process with the online capabilities. Refinance process was done within 30 days.
Yuni P. | Dec 2020
Very helpful in every way possible. Always a step ahead of the questions I had along with answers to all my needs.
Frank W. | Jan 2021
Very simple process, very informative and followed up each step of the way. Smooth transactions.
ANNIE L. | Jul 2020
Responsive loan officer, competitive rates, paperless technology.
GIANG H. | Jul 2020
Great customer experience. Fast turn times. Very transparent.
Jennie H. | Jun 2020
Reliable, secure, and easy to use
Jaafar G. | Apr 2020
I have been having the house with guaranteed Rate
NGOCPHU L. | Mar 2020
Our loan officer Tracy Do was incredibly helpful, supportive through the process and informed us of each step along the way.
LISA F. | Feb 2020
Best interest rate and personal attention
ANNA J. | Jan 2020
completed my loan in 4 weeks
PERICLES T. | Jan 2020
I gave this rating due to Tracy Do and her competence and diligence. Tracy is a credit to your organization. I highly recommend her!
DENISE N. | Dec 2019
It was easy to get started. Tracy always told me what to expect.
Yvonne H. | Dec 2019
I gave this rating due to Tracy Do and her competence and diligence. Tracy is a credit to your organization. I highly recommend her!
Denise N. | Dec 2019
It was easy to get started. Tracy always told me what to expect.
Yvonne H. | Dec 2019
Tracy has been exceptional and fast respond. The whole team is very efficient in term of communication.
Hai N. | Nov 2019
It was a great experience working with your loan officer.
Tram L. | Oct 2019
Outstanding service from TRACY DO. I couldn't be any happier! Thank you!
David D. | Aug 2019
Tracy made the process very simple and easy! She’s definitely someone I would use again for my mortgage needs.
Michael T. | Aug 2019
My loan officer supports me good, and she speaks my language. She helps me understand the loan and something like that. She is very friendly, kindly, good skill and good experience. She speaks English fluently, so it is very easy to communicate between her and my agent and attorney as well. Thank you very much for working with her.
Hanh N. | December 2018
You are the best thank you I'd love to work with you guy again ty
Phung H. | January 2019
Tracy Do did a tremendous job at not only explaining the process, but she was willing to answer any question at any time. She made a customer trust that she had their best interest in mind. Will definitely seek her help again.
Michael T. | November 2018
Tracy was an integral part of the team. I really enjoyed working with her. Great communication and a very warm personality.
Phillip G. | November 2018
Amazing team of loan professionals, great rates, great technology platform to keep the process organized and transparent
Courtney L. - Weymouth, MA | Aug 2023
Tracey Do was amazing!! She went out of her way to help my family to obtain the mortgage.
Be M. - September | 2018
Tracy is my loan officer and she did an amazing job assisting me through the whole loan process.
Josephine T. - Dorchester, MA | Dec 2022
Tracy Do helped me thru the process smoothly and answered all questions I had.
Yen H. - Methuen, MA | Feb 2023
My transaction was very different from most. Time is of the essence in this transaction and Tracy really kept track of everything even though I didn''t ask her to. She made sure everything went smoothly and save me tons of money. Although I am a buyer in a seller''s market I was able to have the upper hand.
James T. - Randolph, MA | Jun 2023
Guaranteed rate was great. Tracy Do really goes above and beyond when working with you.
Jaclyn K. - Whitman, MA | Aug 2023
There is always someone guiding you every step of the way from pre approval to closing. They were prompt and was able to help me close in a month!
Manh P. - Quincy, MA | Sep 2023
Great communication and results.
Peter H. - Quincy, MA | Oct 2023