What people are saying... What people are saying... Back to profile
I’ve worked with Tzvi over the years , makes a tedious transaction very easy.
Gerardo G. | Feb 2021
Tvzi 'Steve' Pal, VP of Mortgage Lending was very professional thorough the processing of our application, he responded to us expediently with courtesy and patience up to the point of our mortgage approval and eventual closing to facilitate purchase of our cooperative apartment unit. His colleagues at Guaranteed Rate were also very cooperative, respectful and knowledgeable.
Vernon L. | Jun 2020
I’ve worked with TZVI Pal on a few transactions , always very clear , never pushy , explains so I can understand clearly. His team was responsive and always answered any questions and went out of their way facilitate the process.
Gerardo G. | May 2020
Fast, professional, good rates, navigated around the covid situation without unnecessary delay.
Isaac M. | Apr 2020
Steve was extremely professional!
Tatiana M. | Mar 2020
They guided me towards getting a loan every step of the way.
Eddie O. | Feb 2020
Tzvi is amazing at what he does. I would definitely recommend him to friends. He was on top of his game, and he helped me through the whole process.
Buying a home used to be like buying a car and let's face it, who wants to deal with a car salesman. We purchased our first home in 2004 and it was such a long stressful process. When we purchased our second home in 2015, we worked with Tzvi and instantly I knew we were in good hands. I would say that initially we were just clients and he was the man to get the job done for us. At the end of the process, not only was he the man to get the job done, but he became our fiend. Tzvi worked hard around the clock to make sure that we could work through the home buying process efficiently and effectively. He is very knowledgeable in the industry and got us the best loan that fit our needs. He will not force something on you and will not sell you a bag of tricks. He is concerned about your overall experience and ensures everything is in line even after the transaction is complete. He has various resources that he can use to facilitate the loan process and takes out the stress in everything. I'm glad that we can count on him for the next purchase or refinance and look forward to it! Not only does our family have a great mortgage banker, but a great friend.
It's not often you have an opportunity to work with someone that is exponentially knowledgeable, sincere and driven. That was our experience with Steve Pal. He kept us educated us 'held our hands' throughout the entire home buying process. He always laid out our options complete with recommendations and made sure things moved forward in a manor that always left us empowered and prepared. We felt like we were working with a close friend. Suffice it to say, we highly recommend Steve Pal for anyone looking to get a home. Thanks again Steve!
Brandon & Kassie M. - March 2017 Purchase
Tzvi was extremely professional and easy to work with, quite easily the best lender I have worked with. I met him through an agent I was working with on my second property and went back since for two more transactions. He was never pushy and was always clear on all paper work, all options and explained every step of the way thoroughly. He was always alert and interested and after i purchased my second home, he called me almost 6 months to the exact date to offer a better loan option for myself, something he briefly stated when we closed the first transaction. I will continue to use Tzvi for my loan options until he proves me wrong, which I highly doubt.
I have just completed a complex refinancing of my property with Tzvi "Steve" Pal at Guaranteed Rate. I was particularly happy with his continuous updating and explaining of the process. From day one Steve has been very proactive explaining all aspects and phases of the refi. He kept me informed and explained in detail all documents needed and followed through with all questions I had. I am very satisfied with the financial aspect of the refi including closing costs and fees. It has been great working with him.