My realtors recommended Val and her team early on in my search for a new home in the United States after living abroad for nearly two decades. To say that the process was new to me (and at times very overwhelming) is an understatement! From day one, I knew that I was in good and capable hands; Val, Paul, Deanne, and Makena were always available- across seven time zones- to explain patiently every step. From pre-approval to post closing celebration, I felt comfortable and secure. I can’t...
Aimee D. | June 2019
I so appreciated the responsiveness of Val King and her team. You all made it a wonderful experience! Thank you!
Deborah S. | June 2019
Val and her team went the extra mile to make the loan process smooth, quick, and efficient while having the utmost highest customer service. I can't thank them enough for making the process as if it was a single everyday task and all of their assistance with my home refinance. Thank you Guaranteed Rate!
Magda C. | May 2019
Overall a smooth process. Val did a fantastic job with communication and keeping me informed. Makena was helpful in underwriting guiding me through the confusing process of getting documents together and not doing anything to disturb credit etc. I would use Guaranteed rate again, and would recommend Val to friends and Family.
Michael M. | May 2019
Val King & her teammates were amazing! They helped us close a loan on our dream house.
Jeremy H. | April 2019
Every step was easy, options offered and explained, no pressure. Less stressful than getting a car loan!
Craig C. | April 2019
Val King was a huge help during a very new process to me. As a first time home buyer I had a ton of questions and Val answered all of them. She and her team (Makena Levin and Paul Delles) provided a superior level of support. Above and beyond what I could have ever hoped for. I never felt out of touch, left behind, neglected or ignored. I will suggest her to anyone I know who is looking at buying a house.
Michael V. - April | 2019
Loan officer and her team were consistently on top of all issues and kept me informed.
Eliezer B. | February 2019
val and her team are fantastic.great to work with and informative.
Andrew K. | January 2019
I have taken out several mortgages throughout my six decades, and I can honestly say that Val King and her colleagues- along with Thea, Deanne, and Makena- provided me the most superior service possible. This is a Mortgage Team that really cares about their clients! Throughout the entire process, messages were promptly returned and answered, and when talking with any member over the phone, I always felt as if she really cared about me and my needs. I really appreciated the online, efficiently...
Charles S. | November 2018
Val and team were great! None of the nightmare stories that you hear about mortgage applications and funding applies here. The whole process was smooth, and we felt informed and confident every step of the way!
David H. | November 2018
Val and her staff were amazing! Helpful, professional, and skilled. I would absolutely contact them again for loan needs, and I have already referred their contact to a friend.
Carolyn S., October 2018
Great team, with prompt responses and easy to work with.
Michael M. | September 2018
Val King was excellent to work with! Yes, I would highly recommend Val, and yes I would come to her again for my next loan.
Helena P. | August 2018
Val and her team were so helpful throughout the entire process of getting a loan and closing on our condo. As first time home buyers, we had a lot of questions, and Val was always available to answer them and worked with us to figure out what would best suit our needs. Great experience overall!
Renee V. | August 2018
Val and her team were great once again!
Jack D. | July 2018
Val and her team were super responsive and helpful throughout the process. They made me feel very comfortable during a first time home purchase and answered any question I had no matter how minor or silly I thought it was. Thanks all!
Jory H. | July 2018
Val and her team did an awesome job and facilitated our transaction efficiently. They were very professional and took time to answer all of our questions. Thanks again!
Joshua L. | June 2018
I have recommended Val King to my clients and they LOVED her- so when I decided to use her for my own purchase I knew I was in great hands. She is AMAZING!! Just closed yesterday and she a rockstar through the whole process!!!!
Karin Z. | June 2018
It was a pleasure to work with Val. She was extremely helpful and was available anytime I needed her.
Gustavo M. | June 2018
Val and her team were extremely attentive, and were able to expedite the process given a small window. Val was very friendly, and kept me up to speed every step of the way. We appreciate all the hard work that went into it and are very happy we chose Val to work with!
Patrick M. | June 2018
As an attorney that deals with real estate, I have experience dealing with loan officers. Usually, there are constant, frequent delays, missing documents, and a plethora of obstacles. However, in my case, Val took care of me throughout the entire process. She was available by telephone and email anytime I had questions, educated me on different products offered by Guaranteed Rate, and always persistently followed up to push my loan through to funding as soon as possible. Val is extremely...
Vlad C. | June 2017
Val King was extremely helpful with my home loan and did everything in her power to make it a smooth process. She was available for quotes every time I found a potential house, even on the weekends! She talked me through all the first time home buying questions I had and went above and beyond to make me feel confident about taking this step in my life. Thanks to get and my excellent real estate agent, I cam now start my next chapter of being a proud homeowner. Thank you Val!!
Casey S. | July 2017
Our loan officer Val King was absolutely a pleasure to work with! I was a bit nervous to go through the loan process because of friends and family past experiences with other banks , but I have to say that Val made the entire process a dream. It seemed like she really cared about us and helping us buy our first home. I'd recommend Val king and Guaranteed Rate to anyone!
Scott P. | July 2017
Holy Batman pants, you guys are brilliant and oh! so amazing!! I couldn't have asked for a better team to lead me through the process of buying home . From start to finish you all were professional, timely and focused. I look forward to moving into my new home. You all made it possible! Thank you!!
Joanna B. | February 2018
Ms.King is extremely knowledgeable and thorough.I felt comfortable and at ease during my home buying experience.She was readily available for any questions I had, even while she was on vacation,and was there from beginning to end (closing).I would recommend Guaranteed Rate to anyone ready to embark in the home buying process.
Lynetta B. -Chicago,IL | SEP 2016
Had a terrific experience! Val King was a dream to work with. She was friendly, professional, very accessible, and made this whole process a breeze for us. We have already recommended her to multiple people.
Joshua Z. - Homer Glen,IL | SEP 2016
Val King was so knowledgeable about all aspects of our refinance process. She was able to work with us and her team to address each issue thoughtfully and professionally. We are lucky to have her as a trusted professional in our lives. Thanks again for having such an experienced team working for your customers.
Christopher G.-ANN ARBOR,MI | JUN 2016
Val King is a total professional. She communicated with us every step of the way about the process and where we stood. She was diligent and well informed about each potential issue that needed resolution, and applied her years of experience to guide us to a successful closing. We would definitely recommend her to friends and family who need assistance with a mortgage. Thanks again!
Christopher G.-Muscatine,IA | JUN 2016
Val King was amazing!
James L.-Deerfield,IL | JUN 2016
Val King was absolutely amazing. She went over and beyond for me to get my loan approved and make the process as simple as she could possibly make it.
Jerohn F. - Chicago, IL | Jan. 2016