From start to closing, the process was made less stressful by Vanessa, our loan officer. Three years ago, I called Vanessa and asked what I needed to do in order to buy a home. Problem was, I couldn't even get a credit card! But Vanessa walked me through the process, educating and guiding me along the way. It took time, but I was able to improve my credit score and qualify for a loan. Now, three years later, I am a HOME OWNER! Proof is in the pudding.
Salvatore D. | April 2019
Vanessa walked me through every question I had and was not put off by my inexperience in this process. I appreciate the effort and the follow through on all promised. This was so much different than all of the horror stories I’ve been told. Would do it again.
Manuel R. | January 2019
It was a pleasure working with Vanessa . She was such a great help , even in the holidays or when she was off . She always picked up our phone calls to speak to us . She made the whole transition so much better .
Cesar V. | December 2018
Excellent staff,Vanessa did a good job no complaints
Jesus C. | January 2019
Vanessa Torres was amazing! She was very patient and answered all our questions. She went above and beyond to make sure we had everything we needed. She was a pleasure to work with and truly knows loans. I would definitely recommend her and thank God our paths crossed.
Jacqueline C. | December 2018
Vanessa, our loan officer was very helpful. She answered all our questions and was very proactive in communication with us every time she needed something from us to accelerate the process. We are very grateful for all the help she provided us in getting our home and I would recommend her to anyone I know looking to buy a house.
Joel S. | October 2018
Vanessa went above and beyond to assist me. She made me aware of all available products soi could choose what was best for me. I have already provided Guaranteed Rates information to friends and family as I am certain that they will have a great home buying experience as well!
Shekhana A. | October 2018
Vanessa went above and beyond to ensure this process was as smooth as possible! She made sure to answer any and all my questions. Vanessa was an absolute pleasure to work with! I will definitely use Guaranteed Rate again in the future! Thank you Vanessa for all of your help and guidance during this process!
Rajeeyah B. | Oct. 2018
I had Vanessa, she was amazing, I recommend anyone I come across buying a house to go to Guaranteed Rate!! They made it simple, easy and they answered all my questions I had concerns about!! Thank you everyone at Guaranteed Rate.
Dorothy T. | Oct. 2018
I like everything about Guaranteed Rate.
Mohammad Abdul H. | September 2018
Vanessa is a wonderful person. Very efficient with her work.I am very happy with how she helped me obtain my home loan quickly. I will definitely recommend her to anyone looking to buy a home!
Antonia S. - September | 2018
My loan officer Vanessa Torres went far and beyond to work with me to get this loan. She did a hell of great job!!!! I was very satisfied with her A + !!!!
Raul V. - August | 2018
Vanessa was great. She was very informative and efficient.
Jose F. - August | 2018
Vanessa was very professional and wonderful to work with. she helped me obtain my mortgage quickly. I appreciate that she took the time to translate everything to me in Spanish so I was able to understand. I would highly recommend her.
Lidia C. | June 2018
Very professional and they helped me obtain my loan.
Japhet C. - May | 2018
Vanessa is a very professional and patient person to explain the things that are complicated to understand. We greatly appreciate the fact that she had the opportunity to do our business with her. God bless her!
The loan officer walked me through the whole process, explaining every single detail. Answering my questions on phone even after business hours.
Vanessa Torres was great with her expert assistance which make the whole loan process simple for me. Looking forward to use Guaranteed Rate in the future.
Vanessa Torres was great with her expert assistance which make the whole loan process simple for me. Looking forward to use guaranteed rate in the future.
We are very happy and grateful for the service they gave us. We would use it in the future and we would recommend it in the same way to our friends.
My loan officer was extremely helpful all throughout the process. She made sure that I understood everything in every step of the way. If I ever had any question at any time she would answer me right away and explain it to me. I'm very thankful to Vanessa Torres for everything, thanks to her I was able to accomplish buying my dream home. I will definitely be recommending her to all of my friends and family.
Vanessa is great! She was so helpful with every step. I will be using Guarantee rate again. Thanks again Vanessa!
Thank you guys for all the help on my new journey. Greatly appreciated!
My mom and I would like to thank you again for all of your help and thank you for all that you did. I know our case was not an easy one but your were amazing. We are so glad to have come across you and we're able to have you work with us on this words can even express how thankful we are. Thank you!
Thank you so much for your help. I really appreciate how kind you were every step of the way.
Thank you so much, Vanessa! You did a great job. Freddy was very happy and that means a lot to me.
Vanessa Torres and her team were great to deal with. Thanks
Although there were challenges with obtaining my loan, my loan officer was very instrumental in keeping me focus and optimistic. She was strength focus at all times.
I recommended Vanessa many many times to my buyers and I can truly say she is one of the best most dedicated loan officer out there, SHE KNOWS HER LOANS... If anyone can get you a loan it's Vanessa.
Vanessa Torres was diligent and worked tirelessly to help me get approved.
Rose Q. – Hamden, CT | SEP 2015
I know how hard you worked with our client Tamika on this transaction! Thank you for going the extra mile!
Thanks so much for making this happen, Thanks again for all your help. We're loving the house and really enjoying the neighborhood. You were great to work with and I will be sure to recommend you in the future.
What can I say? Vanessa has been so awesome. She's held my hand throughout the entire process and for me it has been a long process. She offered me advice and guidance when I wasn't ready, Vanessa followed up with me to see where I was with the action plan she gave me. She was always patient, kind and caring, never judgemental. Vanessa really knows her mortgage industry well. Thank you for all your help
Thanks again for all of your hard work. My broker considered this a miracle. Thanks for your help on that deal, I am so happy it worked it and you really made it happen!
Anne M. - realtor
Hi. Thank you so much for everything you've done for us. I'm very satisfied with your service. I will be recommending you with anyone who might be interested in making their dream of home ownership at reality. Thank you
I wanted to thank you for everything you did for get approved our loan, thank you so much... I just to your phone to a gentleman that works with me and who wants to buy a house, you are going to call. Thank you for everything!
My Loan Officer, Vanessa Torres was extremely helpful. She is very knowledgeable of the field, and gave her time and attention to me/loan process. She accepted my phone calls during non-working hours to answer questions, etc. The process of a home purchase can be extremely daunting. Vanessa as well as Dorian Rodriguez, Loan Coordinator, were extremely patient explaining procedures/paperwork, often times repeatedly as I became nervous and anxious during the process. They never once made me feel...
Vanessa Torres was diligent and worked tirelessly to help me get approved.
Very professional, I am truly happy with how they handled the loan and the closing. Thank you so much!