Who is your typical customer and what questions do they typically have?
Purchase borrowers ranging in price of 300,000-900,000
How much do I qualify for
What is my monthly payment
How much do I need to come in with
Are their any down payment assistance programs
What specific steps do you use to help your customers find the best home loan for them?
Ask about their target monthly payment
Ask if they have down payment
Get income and debt information
Back into a sales price based on above and also go over what their max qualifying range is. We will go over all the loan options available that fit their needs
What are the top 3 misconceptions people have about the home loan process?
The process is hard and tedious
Worries about qualifications
Client concerned about applying and affecting credit score
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
What provides you with the most satisfaction in your job as a Loan Officer?
Delivering the best client experience they can have while achieving their home ownership goals.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I loved to work around my home. I also love to go on hikes and spend a lot of time with my beautiful daughter.