Who is your typical customer and what questions do they typically have?
I work with a wide range of customers, including many first time buyers, and typically they need to be walked through every aspect of the process, from what documents to submit, to up front costs and timing to process the loan.
What specific steps do you use to help your customers find the best home loan for them?
I take into account their primary objective with the house, are they planning on staying in the house for 15+ years? Is it a starter home that they are looking to sell in a few years to move up. Are they downsizing and wanting to keep a manageable payment in case one spouse out lives the other.
I check to see what is more important a lower payment or less money out of pocket and I go over each option and make recommendations for what makes the most sense for their specific situation
What are the top 3 misconceptions people have about the home loan process?
The number one misconception is that you need a large down payment, many people don't realize that you can purchase a primary residence with options as little as 3% down, or even 0% if you are willing to purchase in a rural area or are a veteran.
There are also a plethora of down payment assistance programs available to first time buyers.
the number 2 misconception is that the mortgage process is complicated and difficult. It can be, but it doesn't have to be. The key is finding a mortgage professional that knows the guidelines and what documentation is necessary. The process can be relatively painless for most people.
the third misconception is probably job stability, I hear people all of the time thinking they need to be in their current position for 2 years, while that is true for commissioned or self-employed people, salaried or full time people can get a loan almost immediately upon obtaining a new job as long as they have a two year work history somewhere. We can even use an accepted offer letter prior to actually starting a new job in a lot of cases to qualify the borrower off of the new projected income.
Applicants are subject to credit and underwriting approval. It’s also important to keep in mind that all lending scenarios are unique. Savings, if any, are based on many factors including credit profile and interest rate availability. Guaranteed Rate is not affiliated with the Department of Veterans Affairs or the United States Department of Agriculture.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
I would suggest they check out the articles on rate.com to learn more about the process and what to expect,,,or give me a call!
What provides you with the most satisfaction in your job as a Loan Officer?
The well qualified high dollar loans pay the bills, but the most satisfying loans are the ones I get done for people that never thought they would own a home. I remember one mother crying in my office because she was so happy to save enough money each month with her mortgage payment vs the rent she was already paying to let her young girls go on field trips and participate in after shcool activities.
It's getting to know the stories of the peoples lives that I can impact positively that keep me in the business.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I enjoy spending time with my family doing a range of activities from watching movies to geocaching to snorkeling or playing other games.
I also enjoy maintaining my aquariums, I have 3 90 gallon tanks, 1 for freshwater, 1 for saltwater fish only and one for saltwater fish and corals.
Tell us something that makes you unique or something wacky, yet interesting about you?
I don't know if its wacky, but I married my high school sweetheart when I was 21 and we have 5 beautiful children together. I have also preached to the women in my local jail for the past 15 years and at one point was part of teaching in a fully accredited bible school for the male inmates in our local state prison.